Search Apart Hotels in Gatlinburg

"Customer service and cleanliness of the property was outstanding! "

"Great staff, clean hotel and room. Restaurant however was horrible. I waited 45 minutes for soggy wings and Cesar salad they had 1 waiter who was not the most attentive."

"Clean, nice "

"My creek side room was huge and was very clean with really high ceilings. I strongly recommend paying a little more for the upgrade. Given the great price I wouldn't take a star of for this, but I had to look very straight down to see the creek --- and my overall view was of a parking lot and a very high hill. I was on the 3rd floor so I think that a first room one would be ideal.The balcony was pretty nice. I chatted with the manager for about an hour one day. He is awesome. The indoor pool is really nice but sometimes the hot tub is really crowded. But once during my recent stay no one was in either. The outdoor pool was closed when I was there but it's fairly nice. It's in a perfect location I by a really nice and the entrance The Smoky Mountains Park.It's a 5 minute walk to the strip. I didn't eat there but the restaurant at the hotel was open for breakfast and lunch every day that I was there. However it gets great reviews about everywhere that I've seen. Also I like that it is family owned instead of the money going to some corporation. For the price this is a really great value. "

"Clean room , great breakfast every morning , comfortable bed"

"Front desk Desk ladies were funny. The place was very warm. Had a nice view and close to the nightlife. Only disappointment at all is that we got charged for parking, but it said parking was included when we booked online."

"The hotel looks brand new, it’s located near the “downtown street” with stores restaurants etc, AMAZING breakfast, staff is lovely and the rooms are so great!!! The view from the balcony is breathtaking specially when it’s snowing… I’m coming back again! The best price for a great hotel"

"We did not make it to the place got snowed out on the mountain but the hotel quickly said they would give me a refund even though I booked it saying no refund they where understanding and checked on us after we didn’t show up when we thought we would be there thank you top service "

"Room services was not done on my last day of the stay."