Pet Friendly Hotels in Gateshead, United Kingdom

Initial impression was really good, being a wheel chair user, automatic doors are a bonus, couldn't fault the staff on reception, the room was perfect for a disabled person, only drawback was the traffic noise it was murder. had to smile at the poor barman , it was obviously new to him and you would have thought somebody would have shown him how to pour a beer , but never mind we all had to learn at sometime or another. The food, , the prawn starter was perfection in itself, the fish was perfect as well just couldn't work out what was on the plate described as chips, but the peas were nice, breakfast was nice, only thing that would have improved it was some mushrooms, but at least everything was hot. Can't fault the hotel on cleanliness, staff and facilities ,just the chips and the window in room 101 that you can't shut The room was perfect so much room ,could have done wheelie's in it. television reception was rubbish ,but that is usual in hotels. the bathroom had everything that a disabled person needs, they really got that right. the only improvement I would make for the room is Aircon but that might be asking a bit much. it is a nice hotel and we would stay there again but only if they can get the chips right.

Lovely clean place. Convenient to where I needed. Food facilities were closed by time I arrived to check in and although a kettle provided there were no tea bags provided

Whilst the Hotel facilities and breakfast is of high quality we were given a rear view (not Tyne view) on arrival. As we had paid £145 and some weeks in advance we had expected a Tyne view. When asked to change we were told Hotel was full. We have used this Hotel a few times and only once had a good Tyne view despite many rooms overlooking the Tyne. (Is it a fact we booked through Expedia??)