Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4.0 star property
Upscale spa hotel, walk to Castle Keep

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Exterior
Terrace/patio
Point of interest
Standard Room, 1 King Bed
Breakfast served

Overview of Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Popular LocationSage Gateshead16 min walk
  • Popular LocationSt. James' Park16 min walk
  • Popular LocationQuayside18 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)16 min drive
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Room options

Standard Room, 1 King Bed (Club Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Club Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 296 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 296 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Minifridge)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Separate Bath)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Accessible, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 296 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Double Rain Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and travelers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Guests love the hotel's central location.

What's nearby

  • Castle Keep - 7 min walk
  • Chinatown - 11 min walk
  • Sage Gateshead - 16 min walk
  • St. James' Park - 16 min walk
  • Quayside - 18 min walk

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • The Centurion - 8 min walk
  • Starbucks - 7 min walk
  • The Victoria Comet - 8 min walk
  • Gunner Tavern - 8 min walk
  • Destination 1850 - 7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Upscale hotel near St. James' Park
Located close to Castle Keep and Chinatown, Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel provides golfing on site, a terrace, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a body wrap, or a body scrub at Mineral House, the onsite spa. Be sure to enjoy a meal at Hawthorn Restaurant, the onsite restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Concierge services, a banquet hall, and a ballroom
  • Wedding services, free newspapers, and meeting rooms
  • Guest reviews speak highly of the central location
Room features
All 251 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel on Apr 7, 2024 start from CA $96.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 15-minute walk of Castle Keep, Eldon Square Shopping Centre, and Chinatown. Sage Gateshead and Tyne Bridge are also within 1 mi (2 km). Central Station is 6 minutes by foot and Central Station is 7 minutes.

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great post wedding event stay, staff went above and beyond to sort things for us. Worth noting there’s not a ton of dining options around on Sundays.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel food lovely and very comfortable rooms
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with family
We like it because it’s near the railway station.Hotel very good, clean, & staff very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Suman, Greenford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mohammed

Stayed 3 nights in Feb 2024

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness
Liked: location, convenient for the train station, lots of bars & dining options nearby. Hotel was clean, large bathroom. Disliked: large queue for breakfast, staff were slow to clear tables so even though there were tables free, they were piled with dirty pots awaiting clearing. Pillows in the room were very lumpy, worst 2 nights sleep I’ve ever had in a hotel. Requested some firm ones from housekeeping which took nearly an hour to arrive and were exactly the same. Uncomfortable bed, 2singles pushed together so an uncomfortable join down the middle. Pool was nice but quite small.
Stayed 2 nights in Feb 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Amenities
Staff and hotel are simply wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0