Search Chalets in Garrisonville from CA $97

"The shower gel dispenser was empty and I finished my shower without soap. Afterward I told the clerk and she said I should have called the front desk and they would have brought me a new one. Yeah, right like I am going to call from the shower and wait for them to bring me soap. There was no apology, no attempt to dearm the situation. I will not be going back there and I am a gold elite (or whatever the higher level is called) member."

"Wonderful place to stay for a 2 night stopover. Close to shopping. Staff are so lovely. "

"Staff was friendly the room was clean and comfortable The food at the restaurant was very good I am looking forwardto my next visit"

"It’s a cheap motel with a decent shower and bed"

"Room was not the cleanest."

"Staff friendly"

"Breakfast could use improvement "

" I am writing to formally express my deep concern and disappointment regarding a recent stay at your Fredericksburg, Virginia location. My family and I are frequent travelers who have often chosen Hilton properties, including this very hotel just two months prior, where we had a positive experience. Unfortunately, this most recent stay was profoundly upsetting and fell far below the standard we have come to expect. After a long 12-hour drive as part of a 24-hour journey home, I arrived at the hotel after 8:00 PM with my elderly mother and young child. Upon arrival, we were greeted by an employee named Dip, who was leaning on the front desk engaged with his phone and appeared immediately irritated when he had to stop to assist us. When asked about my party size, I responded appropriately, only to be told dismissively that I had booked a king room and that there would be “no room” for us. I calmly explained that my reservation through Expedia was for a double room with two beds. At that point, Dip accused me of being rude—despite my maintaining a calm and respectful tone—and stated he would refuse to check me in. He then reversed course and said he could provide a double room for an additional $20 fee, which I agreed to under the circumstances. I retrieved my phone from the car to show proof of my booking, but Dip refused to review my confirmation. "

"Freshly updated facilty. The room was clean, and they overall exceeded my expectations "