Lobby sitting area

Reviews of Best Western Plus Fresno Inn

2.5 out of 5
Best Western Plus Fresno Inn
480 E Shaw Ave, Fresno, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rick and Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we come to visit relatives. The price is good, the breakfast is ample, the staff are friendly, and facilities are spotless.
Stayed 2 nights in May 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was too notch. The property was very clean and convenient for my visit
Stayed 3 nights in May 2024

10/10 Excellent

hyun a

Stayed 1 night in Apr 2024

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the restrooms have vents. Best western in coalinga doesn't have those. Also the staff were always positive and smiling. Great people.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, polite staff
Stayed 1 night in Apr 2024

8/10 Good

Mimi Marie

Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean, staff were friendly checking in and out. Parking was close and easy, no cost.
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and area. But the mattresses could be a bit softer
Stayed 1 night in Mar 2024

10/10 Excellent

Celica

Liked: Cleanliness, staff & service, property conditions & facilities
staff were great at customer service. Thanks.
Stayed 1 night in Mar 2024

8/10 Good

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet place
Stayed 3 nights in Jan 2024

10/10 Excellent

Judy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best . We always had clean towels and every one was very helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Liked: Room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom is very small and the light dimmed
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The hotel is very clean and quiet. Nice to be within walking distance of the mall where there were many choices for dinner.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marianne

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2023

8/10 Good

Antranig

Stayed 5 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at this town. I picked this location because it was near the hospital where I was going to visit. I was so pleased that it was an excellent choice. Right across from a mall where we could eat and shop! Great location, great stay.
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Enjoyed our stay overall. Jonathan was very helpful. Only wished tv had sports channels.
Stayed 1 night in Oct 2023

8/10 Good

Amith

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in Oct 2023

10/10 Excellent

Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2023

8/10 Good

Lakshmi Priya

Liked: Cleanliness
-
Stayed 2 nights in Sep 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, clean, and convenient. Breakfast was good for hotel food.
Stayed 3 nights in Sep 2023

8/10 Good

Jose

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
to many homeless around the property it was scary
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lyne

Stayed 1 night in Sep 2023

10/10 Excellent

Luz M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe, a little noisy since it's off a busy street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities
Clean all around and safe
Stayed 1 night in Sep 2023

8/10 Good

Susana

Stayed 1 night in Sep 2023

10/10 Excellent

Josepha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

no given name

Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arthur

Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff demonstrated exceptional service and was always helpful and professional. We had a great stay.
Stayed 6 nights in Jul 2023

8/10 Good

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Asked for more towels as our room didn’t have enough and was asked to go to the Lobby to pick them up. Not a problem it’s the attitude when asking for them it’s like I was bothering or interrupting something. Housekeeping does a phenomenal job. It was nice that the bathrooms had shampoo and conditioner and not the small sample size that are so wasteful. Breakfast was delicious a little bit of everything the oatmeal bar was nice. Coffee was a nice selection and the dinning area was well kept. Would come back.
Stayed 1 night in Jul 2023

6/10 Okay

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Adela

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good service.
Stayed 3 nights in Jul 2023