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Reviews of Flamingo Bay Hotel & Marina at Taino Beach

2.5 out of 5
Flamingo Bay Hotel & Marina at Taino Beach
Jolly Roger Drive, PO Box F43819, Freeport, Grand Bahama

Reviews

7.2

Good

Rating 10 - Excellent. 98 out of 426 reviews" "
Rating 8 - Good. 141 out of 426 reviews" "
Rating 6 - Okay. 110 out of 426 reviews" "
Rating 4 - Poor. 44 out of 426 reviews" "
Rating 2 - Terrible. 33 out of 426 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beach is just a short walk across the street.
Stayed 1 night in May 2024
Response from Management Team on May 13, 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Greg

Liked: Staff & service
Disliked: Amenities
The property is ok, the property that you get access to across the street is pretty amazing. The beach is one of the best on the island. Big mama is a trip.
Stayed 7 nights in Apr 2024
Response from Management Team on May 13, 2024
Thank you for staying with us! We appreciate your feedback!

2/10 Terrible

Sean

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is grossly out dated and needs renovations
Stayed 3 nights in May 2024

6/10 Okay

Kenneth

WiFi availability is limited, depending where your room is located.
Stayed 2 nights in Apr 2024
Response from Management Team on May 6, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Branae Jamice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management Team on May 2, 2024
Thank you for staying with us. We appreciate your rating!

8/10 Good

Okell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the ladies at the checkin the grounds men and the house keeping staff were all helpful and friendly my go to everytime im in freeport my son loves the pool across the street so its always a great time
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 26, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and professional. Its a beautiful place to relax and enjoy.
Stayed 4 nights in Apr 2024
Response from Management Team on Apr 23, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Apr 2024
Response from Management Team on Apr 19, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Marcel

Stayed 1 night in Mar 2024
Response from Management Team on Apr 19, 2024
Thank you for staying with us! We appreciate your rating

6/10 Okay

Kariyn

Liked: Cleanliness, staff & service
The property which is like a US motel was adequate, safety was good. The hotel is attached to a sister property Taino Beach Resort which is timeshare affiliated. The restaurant, pool, spa services, recreation and beach are across the easy to cross road. The room had a bonus area with an equipped kitchenette, which was useful for fridge, morning tea, and warming any leftovers. The back side of the property had a view of Marina. The staff at front desk, security, property maintenance, restaurant was all pleasant and helpful. Ferry from rear of the Flamingo into Port Lucaya at a collection of local shops, restaurants and bars is a quick 7-minute ride.
Stayed 2 nights in Mar 2024
Response from Management Team on Apr 15, 2024
Thank you for staying with us! We appreciate your Feedback!

10/10 Excellent

miki, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place . The best in the Island
Stayed 2 nights in Mar 2024
Response from Management Team on Mar 26, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Cynthia

Liked: Staff & service
Adequate
Stayed 2 nights in Feb 2024

10/10 Excellent

Jalilah

Stayed 1 night in Feb 2024
Response from Management Team on Mar 26, 2024
Thank you for staying with us. We appreciate your rating.

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management Team on Feb 21, 2024
Thank you for staying with us! We appreciate your rating.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here and will be returning in April! Big mama and the staff were all amazing
Stayed 5 nights in Dec 2023
Response from Management Team on Feb 2, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Anita, Orlando

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
None of the bedrooms come with a Wi-Fi connection. We were told that for wifi guests have to come to the lobby or the common areas. Also, you have to request an iron at the front desk.
Stayed 2 nights in Jan 2024
Response from Management Team on Jan 31, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Joses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick get away!
The stay was great, spent time with family and friends. Enjoyed the free ferry service to Port Lacaya. Food was excellent, staff was kind. Pool area clean, beautiful beach access. Water pressure in room could have been better.
Stayed 2 nights in Jan 2024
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Stu

Stayed 12 nights in Dec 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
My experience was horrible. When we arrived the pool was down & I didn’t get any heads up notifications or anything they just mentioned it casually at the check in. When we arrived to the room, They gave us the wrong key.. the Room was dirty .. the shower/tub had Pubic hair still there like it wasn’t clean, everything just looked old and broke down from the room to the whole hotel. The phone in the room didn’t work I had to keep going to the front desk and asking.. after I adviced the young lady about the phone not working she got annoyed, overall 1/5 because you don’t have to make nothing hard. The food is expensive at the hotel’s restaurant they’re van service doesn’t run after 10pm when they take you to the market place & The staff overall have bad attitude.. if you settle for something cheap this is definitely the place for you
Stayed 3 nights in Dec 2023

6/10 Okay

JOHN

Stayed 1 night in Jan 2024
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Darrin

Stayed 1 night in Jan 2024
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Need a lot of repairs and updating
The hotel is very outdated and needs repairs. The bathroom fixtures needs replacing, the mattress was hard, the TV needed to be on a higher stand.
Stayed 5 nights in Dec 2023

8/10 Good

Marvin

Stayed 1 night in Dec 2023
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Carlton, Bradford

Travelled with partner
Nice setting and area Some internal items need upgrading but in general comfortable to
Stayed 6 nights in Dec 2023
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Nathaniel, Marsh Harbour

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Management Team on Jan 30, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Property was great..
Stayed 3 nights in Dec 2023
Response from Management Team on Dec 12, 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Katia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice people, overpriced for what it offers.
Stayed 1 night in Nov 2023

4/10 Poor

Blake

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Proper was run down, not sure how it has the rating it does.
Stayed 1 night in Oct 2023

6/10 Okay

Charlieann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please update your furniture, paint, ceiling fans, lights, bathrooms, kitchenette, etc. If you just want a place to sleep this is it but it’s definitely not worth 99$ a night….
Stayed 3 nights in Sep 2023

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2023

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable and clean with great location
Stayed 3 nights in Sep 2023
Response from Management Team on Sep 25, 2023
Thank you forstaying with us! We appreciate your feedback.

6/10 Okay

Destiny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management Team on Sep 25, 2023
Thank you for staying with us! We appreciate the rating.

8/10 Good

teles

Stayed 7 nights in Aug 2023
Response from Management Team on Sep 25, 2023
Thank you for staying with us! We appreciate the rating.

8/10 Good

Patty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location for a kids trip 2 water parks in the area, restaurants for lunch and beaches.
Stayed 3 nights in Aug 2023
Response from Management Team on Aug 28, 2023
Thank you for staying with us! We appreciate your feedback.

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Once was enough
I don’t mind staying in a cheap hotel to save money when traveling solo. I won’t be staying here again. I’m giving 5 stars to the friendly staff, and 1 star to the property. It is ghetto. TV didn’t work, layout of plugs in the room is dumb and challenging, the sheet setup on the bed is the worst I’ve ever seen… and I’ve traveled all thru Africa and SE Asia. You’d expect everything to be old and run down, and it is. No WiFi. I could see no amenities at all outside of a dock to take you someplace less dreary and isolated. So ya… I’ll be taking a pass on staying here again as I do go thru FPO a few times a year.
Stayed 2 nights in Aug 2023

6/10 Okay

Jacora

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel smelled moldy, they need to do some serious upgrades around that place. We had to switch out the first room to a next room because it reeked of the mold scent
Stayed 3 nights in Aug 2023

8/10 Good

Sue

Travelled with family, Travelled with group
They are trying to recover from horrible storms. Great people. Some rooms have been remodeled, but some are very old. Our housekeeping person took towels, but never left any. One day, we never got any until bedtime. Lucky to have a beach towel. Not all rooms had dishes.
Stayed 7 nights in Jul 2023
Response from Management Team on Jul 17, 2023
We appreciate your feedback! We have shared it with Hotel Management. Thank you for staying with us!

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service
The hotel is obviously still recovering but it is clean and the staff are trying very hard to make sure the visitors have what they need. As always the lazy river and grotto bar was a hit. Please support this hotel as it really is a great place to visit and very close to Lucaya and some very beautiful beaches.
Stayed 3 nights in Jun 2023
Response from Management Team on Jul 5, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Lucaya on a budget. Also, they have an affordable marina. So just cruise on over from South Florida. Clean, friendly, and close to Lucaya shopping, as long as the shuttle ferry is running.
Stayed 1 night in Jun 2023
Response from Management Team on Jul 5, 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

paul

Stayed 2 nights in Jun 2023
Response from Management Team on Jul 17, 2023
Thank you for the rating! We appreciate it!

4/10 Poor

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not meet even our moderate expectations. Gave us a “renovated” room that wasn’t finished! No mirror, no towel racks, no TP holder, bare walls, etc. Had to insist three times we needed new room. Then got talked into a vacation ownership sales pitch that didn’t deliver on the promised gift of a snorkel trip because none were even scheduled all weekend. The whole facility is in need of some serious maintenance. The staff confuses friendliness with competence in hospitality.
Stayed 3 nights in Jun 2023
Response from Management Team on Jun 22, 2023
Please note that your comments regarding your experience while staying with us at Flamingo Bay Hotel & Marina are very important to us. We apologize for not meeting your expectations. The issues you have pointed out are being addressed and brought to Hotel Management's attention. Once again please accept our most sincere apologies.

8/10 Good

Pashalle

Stayed 3 nights in Jun 2023
Response from Management Team on Jul 17, 2023
Thank you for the rating! We appreciate it!

10/10 Excellent

Achara

Stayed 2 nights in Jun 2023
Response from Management Team on Jun 28, 2023
Thank you for staying with us! We appreciate your feedback

2/10 Terrible

Lorralyn Cristal

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Flamingo Bay Hotel & Marina on Jun 6, 2023
Thank you for your response, wish we could make it better for you. We stride to make every guest experience a pleasant one. I appologize that your experience was not better. Let us know how we could make it better.

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and KoOL…HaVe to call before noon to request towels and back burner was out other than that goOD stay…
Stayed 4 nights in May 2023
Response from Flamingo Bay Hotel & Marina on Jun 8, 2023
Thank you for your response. We will have that burner checked for future. We are working to get the towels for when a guest arrives back to room - all is in order.Thank you and we look forward to continued clean, fresh and ready rooms for all of our guests. Thank for coming!

10/10 Excellent

Wendeisha

Stayed 1 night in May 2023
Response from Management Team on Jun 22, 2023
Thank you for staying with us! We appreciate your rating!

6/10 Okay

Shirl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel
The hotel was basic. No internet in the room which is just disappointing. I had to switch rooms twice due to not so clean room and musty smell. Also the airconditioning was super loud in all rooms I switched to so it made sleep difficult and uncomfortable. Overall an outdated hotel that needs a modern upgrade.
Stayed 4 nights in May 2023
Response from Flamingo Bay Hotel and Marina on Jun 6, 2023
Thank you for your response and please excuse the delay in responding. I appologize that your experience was not the best. We stride to make our guest experiences pleasant ones. I know the strongest internet is in the lobby area depending on weather. We are working to get a better experience for you and will have this checked so your rooms are comfortable and fresh.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area with the bar in the cave is great. The staff is very pleasant and helpful. Nice place to come and enjoy Freeport and the stress free Island Life
Stayed 3 nights in May 2023
Response from Management Team on May 29, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Heather Susan

Liked: Cleanliness, staff & service, room comfort
All about location and access!
Cannot beat the location - short walk to beach, access to fantastic lazy river pool with a slide across the street (Taino Beach Resort) , water ferry to restaurant and bar area (Port Lucaya) and have the best bartenders at the Gratto bar in the center of the the pool mentioned above. Check in and out was smooth and overall staff is friendly. The room itself was basic however quite adequate as truly you are not in your room much! My room was facing the marina and had a great view.
Stayed 13 nights in Apr 2023
Response from Management Team on May 10, 2023
Thank you for staying with us! We appreciate your feedback!