Interior entrance

Reviews of Super 8 by Wyndham Fox Creek

2 out of 5
Super 8 by Wyndham Fox Creek
206 Highway Avenue, Fox Creek, AB

Reviews

6.8
Rating 10 - Excellent. 30 out of 158 reviews" "
Rating 8 - Good. 55 out of 158 reviews" "
Rating 6 - Okay. 32 out of 158 reviews" "
Rating 4 - Poor. 23 out of 158 reviews" "
Rating 2 - Terrible. 18 out of 158 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Stayed 3 nights in Apr 2024
Response from Dale F. on May 21, 2024
Dear Trevor,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we dropped the ball on some areas of your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was more than we expected! Everything was so clean and the bed was so comfy! Would definitely stay here again!!
Stayed 1 night in Apr 2024
Response from Dale F. on May 21, 2024
Dear Cathy, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay with us here at the Super 8 by Wyndham Fox Creek a pleasant one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Naythan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No ac, broken ice machines, can hwar trucks all night from outside, fridge kept sqealing all night, lumpy pillows and bed with a divit in it from previous people wearing it out.
Stayed 9 nights in Apr 2024
Response from Dale F on Apr 15, 2024
Dear NaythanThank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear the inconveniences experienced in your room and overall, the Heat, No ice machine and bed discomfort. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Uriel

Liked: Cleanliness, staff & service
Heat is all interconnected. I slept with my door open most nights because it was too hot.
Stayed 9 nights in Apr 2024
Response from Dale F on Apr 15, 2024
Dear UrielThank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we dropped the ball on some areas of your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Percy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place to stay. It was convenient for me . Easy parking restaurant on site . The counter person was good to deal with.
Stayed 1 night in Mar 2024
Response from Dale F. on Mar 24, 2024
Dear Percy, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay with us here at the Super 8 by Wyndham Fox Creek a pleasant one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Slept
Stayed 6 nights in Mar 2024
Response from Dale F. on Mar 14, 2024
Dear Curtis, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback. I am particularly pleased that you found stay with us here at the Super 8 by Wyndham Fox Creek a pleasant one. A goodnight's rest is always encouraged before your next trip. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

ZHAOHUI

Stayed 1 night in Mar 2024
Response from Dale F. on Apr 1, 2024
Dear Zhaoui, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay with us here at the Super 8 by Wyndham Fox Creek a pleasant one. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Dale F. on Jan 25, 2024
Dear David, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay with us here at the Super 8 by Wyndham Fox Creek a pleasant one. I will share your sentiments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gabrielle

Liked: Property conditions & facilities
Great staff
Check in was very easy staff was great. Only issue experienced was the room was very hot and we could not seem to get it to cool down even with turning the heat right down… had to open the door several times just to get comfortable
Stayed 1 night in Jan 2024
Response from Dale F. on Jan 22, 2024
Dear Gabrielle,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive feedback from our guest regarding their stay. I am particularly pleased that despite the heating issues in the room, you were able to enjoy some parts of your stay. Please note that we will take the necessary measures to address this problem as guest comfort is very important to us. We appreciate you and will continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

CANDICE

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Dale F. on Jan 15, 2024
Dear Candice,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we dropped the ball on some areas of your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Percy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dale F. on Jan 12, 2024
Dear Percy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive feedback from our guest regarding their stay.I am particularly pleased that you found that despite some hiccups you were able to enjoy some part of your stay. We will take your score as something to work towards improving on. We appreciate you and will continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Josh

Stayed 2 nights in Dec 2023
Response from Dale F. on Jan 12, 2024
Dear Josh,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us a pleasant one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Cale

Stayed 1 night in Dec 2023
Response from Dale F. on Jan 12, 2024
Dear Cale,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we failed to make your stay a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

John

Stayed 1 night in Nov 2023
Response from Dale F. on Jan 12, 2024
Dear JohnThank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we failed to make a great impression. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jacky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 1 night in Nov 2023
Response from Dale F. on Nov 21, 2023
Dear Jacky,Thank you for staying with us at the Super 8 Fox Creek and for taking the time to leave us a feedback on your previous stay. We are delighted that you found your stay a pleasant one and we look forward to hosting you again soon!Until then, safe travels!

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Fan not working in bathroom Lots of pot holes for back of building units
Stayed 1 night in Oct 2023
Response from Michelle Reiter, General manager on Oct 26, 2023
Good morning Denise, Thank you very much for your review. Please know that we are working on our internal fan and heating issues, and will be focusing on the parking lot in the Spring when the snow melts. We truly want to have your stay as enjoyable as possible, and understand that the maintenance is required to ensure this. We look forward to having you stay with us again in the future.

6/10 Okay

Freda

Stayed 1 night in Sep 2023
Response from Dale F. on Nov 21, 2023
Dear Freda,Thank you for staying us at the Super 8 Fox Creek and for taking the time to leave us a feedback on your recent stay with us. It appears that while your stay was good there may have been areas for improvement. We hope that these are things that we can make up for on your next stay. We would be happy to host you once again.Until then, safe travel and stay warm!

10/10 Excellent

Cyril

Stayed 1 night in Sep 2023
Response from Michelle Reiter / General Manager on Sep 28, 2023
Good morning Cyril,Thank you so so much for your review of our property. We are happy to read that you enjoyed your stay at the Super 8 in Fox Creek, and look forward to having you stay with us again in the future.

4/10 Poor

matthew

Stayed 1 night in Sep 2023
Response from Michelle Reiter / General Manager on Sep 28, 2023
Good morning Matthew, I am very sorry t ready that you did not enjoy your stay at the Super 8 in Fox Creek. Please know that were are currently working on ways to improve our hotel and ultimately our guests' stay with us, We hope to see you again on your next trip.

10/10 Excellent

Paul, Bonnyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast decent restaurant. Good home base for fly fishing
Stayed 2 nights in Sep 2023
Response from hp on Sep 20, 2023
Dear Paul,Thank you for telling us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

4/10 Poor

Orion

Stayed 2 nights in Aug 2023
Response from Michelle Reiter on Sep 28, 2023
Thank you for your review.

10/10 Excellent

Marilyn

Checkin was simple. Very quiet room away from highway noise . Pleasant staff in the restaurant.
Stayed 1 night in Aug 2023
Response from hp on Sep 20, 2023
Dear Marilyn,Thank you for telling us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

2/10 Terrible

Orion

Stayed 4 nights in Aug 2023
Response from hp on Sep 20, 2023
Dear Orion, Thank you for telling us about your experience at Super 8 by Wyndham Fox Creek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

10/10 Excellent

MUKTIMOY, Yellowknife

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2023
Response from hp on Sep 20, 2023
Dear Muktimoy,Thank you for telling us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

4/10 Poor

Emil

Stayed 2 nights in Jul 2023

2/10 Terrible

Nikkieta

Stayed 1 night in Jul 2023

4/10 Poor

Shelley

Stayed 1 night in Mar 2023

8/10 Good

Christina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quick check in. All amenities needed.
Stayed 1 night in Mar 2023

8/10 Good

Lauren

Stayed 1 night in Mar 2023

10/10 Excellent

Lauren

Stayed 1 night in Mar 2023

8/10 Good

Syed

Business traveller
Liked: Cleanliness, amenities
Value for your money
Stayed 1 night in Feb 2023

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
The rooms need some work. Bathroom was I rough shape.
Stayed 4 nights in Feb 2023

2/10 Terrible

Justin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the hallways
Stayed 1 night in Dec 2022

10/10 Excellent

Ryan

Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Stayed 1 night in Oct 2022

8/10 Good

Rizwan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good value for the money
Stayed 2 nights in Sep 2022
Response from hp on Oct 6, 2022
Dear Rizwan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

10/10 Excellent

Andrea

Stayed 1 night in Sep 2022
Response from hp on Oct 6, 2022
Dear Andrea,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

8/10 Good

Suzanne T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice ,thank you.
Stayed 1 night in Sep 2022
Response from hp on Oct 6, 2022
Dear Suzanne,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fox Creek. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Harshil PatelGeneral ManagerSuper 8 Fox Creek

4/10 Poor

Mitchell

Stayed 1 night in Jul 2022

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2022

4/10 Poor

Garret

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs serious renovations Front staff was very nice Breakfast included was pre wrapped boiled eggs and children sized cereal box. Juice machine broken. Coffee machine broken.
Stayed 1 night in Jul 2022

8/10 Good

vonda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The access to the community
Stayed 1 night in Jul 2022

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities, room comfort
Had a driving break
The room was big and the bed inviting. It was a warm day and no air conditioning. The remote would turn on Cable Box but not TV. She came down and tried 2 others, had to manual turn it on and off. She worked 3-11shift and no other person on duty.
Stayed 1 night in Jun 2022

6/10 Okay

Soledad

Business traveller
Disliked: Cleanliness
Needs improvement
The last day booking is terrible. The fat chick/lady in the front desk put him in the old section of the hotel even though the front area where he can see his vehicle and can easily go out is not all occupied. The girl in the desk is grouchy and can’t even say hi and smile. The restaurant closes at 9:30 instead of 10. Him and his crews are trying so hard to be there before 10 and by the time they get there it’s closed. The last room he stayed there’s an empty water bottle In the table and some garbage in the garbage can. That part of the hotel smells funny he said. Smells like beer
Stayed 1 night in Jun 2022

6/10 Okay

Mike

Business traveller
no fans in the washrooms or air conditioning in any room.
Stayed 6 nights in May 2022

8/10 Good

timothy

Business traveller
Liked: Cleanliness
Limited TV chanels
Stayed 3 nights in Apr 2022

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bed, quiet stay. I called to ask what their complementary breakfast included and I was informed that it would be a hot/cold breakfast. Apparently the hot part referred to you remade English muffin sandwiches that you could microwave. Other than not being happy with the breakfast availability, the hotel was very pleasant to stay at
Stayed 2 nights in Apr 2022

6/10 Okay

Ken

Business traveller
Liked: Staff & service
Staff were friendly and helpful. The room was clean, but a non-smoking room still stinks of stale smoke. Beside hiway and the main road so it’s a bit noisy. No exercise room. Limited hours for the on site restaurant so you get a bagged breakfast - didn’t eat at restaurant.
Stayed 7 nights in Mar 2022

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize smoking rooms were still a thing, and ended up in one. It was clean, which is really all I need for a night, just smelly. Had issues with their system saying my card wasn’t acceptable, yet my account had already been charged. It showed a Mastercard as payment, which I don’t even have, so no idea how that got on the file. We thought it was sorted out during check in, but again in the morning was asked for another card. Overall, an OK stay for a last minute stop with crappy weather & roads.
Stayed 1 night in Feb 2022