Double Room, Smoking

Reviews of Scottish Inns White Settlement

2.5 out of 5
Scottish Inns White Settlement
600 N. Jim Wright Freeway, White Settlement, Fort Worth, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 477 reviews" "
Rating 8 - Good. 126 out of 477 reviews" "
Rating 6 - Okay. 60 out of 477 reviews" "
Rating 4 - Poor. 30 out of 477 reviews" "
Rating 2 - Terrible. 47 out of 477 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aurelio

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Bina Shah. on May 28, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores and places to eat very close to hotel. And the staff was beyond friendly and very kind
Stayed 1 night in May 2024
Response from Bina Shah. on May 27, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, caring. The room was nice and clean.
Stayed 1 night in May 2024
Response from Bina Shah. on May 26, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

6/10 Okay

Ruby

There's truck drivers making too much noise in the middle of the night. The housekeeping and manager opened the room door without my permission to see when I'll be checking out.
Stayed 4 nights in Apr 2024
Response from Bina Shah. on Apr 23, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bina Shah. on Apr 22, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's close to food and a park
Stayed 1 night in Apr 2024
Response from Bina Shah. on Apr 15, 2024
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

8/10 Good

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was yummy with lots of options. The staff was helpful and friendly.
Stayed 4 nights in Apr 2024
Response from Bina Shah. on Apr 10, 2024
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team Manager.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Bina Shah. on Mar 21, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manage

6/10 Okay

Mary Ann

Disliked: Cleanliness
Sheets had blood stains on them, room was not properly cleaned!
Stayed 2 nights in Mar 2024
Response from Bina Shah. on Mar 19, 2024
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bina Shah. on Feb 19, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bina Shah. on Feb 20, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was soft, and the breakfast was good.
Stayed 1 night in Jan 2024
Response from Bina Shah. on Feb 19, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Feb 2024
Response from Bina Shah. on Feb 3, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was wonderful and enjoyable to talk to.
Stayed 1 night in Jan 2024
Response from Bina Shah. on Jan 21, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager

6/10 Okay

Kelli

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Bina Shah. on Jan 11, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Bina Shah. on Jan 11, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Bina Shah. on Jan 11, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

2/10 Terrible

Schaka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bina Shah. on Jan 7, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.Edit Remove

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all great, it always is,thank you!
Stayed 2 nights in Nov 2023
Response from Bina Shah. on Nov 27, 2023
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bina Shah. on Nov 21, 2023
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

4/10 Poor

Guadalupe

Disliked: Cleanliness
Dirty sheets smelled like smoke
Stayed 1 night in Nov 2023
Response from Bina Shah. on Nov 13, 2023
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

4/10 Poor

Brandy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bina Shah. on Nov 12, 2023
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Bina Shah. on Nov 7, 2023
Respected Guest,Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. The hotel was close to town but without all the traffic.
Stayed 1 night in Oct 2023
Response from Bina Shah. on Oct 27, 2023
Respected Guest,Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy
Stayed 1 night in Oct 2023
Response from Bina Shah. on Oct 23, 2023
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 Excellent

Maria

Travelled with family
Exelent service, thank you 😊
Stayed 2 nights in Sep 2023
Response from Bina Shah. on Oct 8, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and everything works properly
Stayed 1 night in Oct 2023
Response from Bina Shah. on Oct 3, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back
So uncomfortable. Smells so bad. They only give you shampoo. All their pillows are way too huge and stiff. Would not come again
Stayed 2 nights in Sep 2023
Response from Bina Shah. on Oct 3, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Kathleen

It was nice
Stayed 1 night in Sep 2023
Response from Bina Shah. on Sep 30, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place that fit my needs for a couple nights stay. Very kind and friendly staff, great TV channels and options available , free breakfast, free WiFi, and nice and quiet. Thanks for a great stay!!
Stayed 3 nights in Sep 2023
Response from Shah. on Sep 28, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Wendy

Stayed 1 night in Sep 2023
Response from Bina Shah. on Oct 17, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience TeamManager.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

4/10 Poor

Kristoff

Disliked: Cleanliness
Stayed 4 nights in Aug 2023
Response from Shah. on Sep 8, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer servce!
Stayed 7 nights in Aug 2023
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

2/10 Terrible

Ihwan

Stayed 1 night in Aug 2023
Response from Shah. on Sep 8, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from The Guest Experience Team on Aug 10, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely.

8/10 Good

Adina

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on Aug 10, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Larry, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times over the past two years. The property offers a good cost to benefits experience. The front desk staff has always been friendly and professional. Plan to stay here in the future
Stayed 1 night in Jul 2023
Response from Shah. on Jul 28, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

6/10 Okay

LaToya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Problems with Tv and the toliet.
Stayed 1 night in Jul 2023
Response from Shah. on Jul 26, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The best no frills stay I've had. The room is quiet and comfortable and met all of my needs. I would definitely stay here again.
Stayed 10 nights in Jul 2023
Response from Shah. on Jul 25, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

10/10 Excellent

Jeromy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Direct TV, new TV, clean everywhere, everything worked.
Stayed 1 night in Jul 2023
Response from Shah. on Jul 20, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Shah. on Jul 19, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team

8/10 Good

Carlton

Stayed 3 nights in Jul 2023
Response from Shah. on Sep 8, 2023
Resected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They had great breakfast every morning. The housekeeper would come by every morning and make sure we had fresh towels and anything else we needed. We needed a handicap room which was set up perfectly for us..
Stayed 1 night in Jun 2023
Response from Shah. on Jun 26, 2023
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Shah. on Jun 27, 2023
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
The hotel is ok nothing fancy, breakfast was good, people were nice. Just needed to stay 1 night to see a concert.
Stayed 1 night in Jan 2023
Response from Shah. on Jun 16, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast!
Everything you’d expect in a budget hotel was here. It was clean, spacious, and had a very nice complimentary breakfast.
Stayed 1 night in Jun 2023
Response from Shah. on Jun 14, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team. Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great manager
The manager was amazing. For being a an inexpensive hotel the manager was awesome. Very kind, helpful, and made the experience great.
Stayed 2 nights in May 2023
Response from Shah. on May 26, 2023
Respected guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

10/10 Excellent

Larry, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reliable and comfortable experience. Great location and has been my lodging choice for the past several years
Stayed 2 nights in May 2023
Response from Shah. on May 5, 2023
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.