600 N. Jim Wright Freeway, White Settlement, Fort Worth, TX
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.
Stores and places to eat very close to hotel. And the staff was beyond friendly and very kind
george
Stayed 1 night in May 2024
Response from Bina Shah. on May 27, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.
The staff was helpful, caring. The room was nice and clean.
Jean
Stayed 1 night in May 2024
Response from Bina Shah. on May 26, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
6/10 Okay
Ruby
Apr 23, 2024
There's truck drivers making too much noise in the middle of the night. The housekeeping and manager opened the room door without my permission to see when I'll be checking out.
Ruby
Stayed 4 nights in Apr 2024
Response from Bina Shah. on Apr 23, 2024
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.
The breakfast was yummy with lots of options. The staff was helpful and friendly.
Ronda
Stayed 4 nights in Apr 2024
Response from Bina Shah. on Apr 10, 2024
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team Manager.
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manage
6/10 Okay
Mary Ann
Mar 19, 2024
Disliked: Cleanliness
Sheets had blood stains on them, room was not properly cleaned!
Mary Ann
Stayed 2 nights in Mar 2024
Response from Bina Shah. on Mar 19, 2024
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
The guy who checked me in was wonderful and enjoyable to talk to.
Kirk
Stayed 1 night in Jan 2024
Response from Bina Shah. on Jan 21, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager
6/10 Okay
Kelli
Travelled with partner
Jan 11, 2024
Liked: Cleanliness, staff & service
Kelli
Stayed 1 night in Jan 2024
Response from Bina Shah. on Jan 11, 2024
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.Edit Remove
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
4/10 Poor
Guadalupe
Nov 13, 2023
Disliked: Cleanliness
Dirty sheets smelled like smoke
Guadalupe
Stayed 1 night in Nov 2023
Response from Bina Shah. on Nov 13, 2023
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Respected Guest,Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.
Clean and comfortable. The hotel was close to town but without all the traffic.
Jessica
Stayed 1 night in Oct 2023
Response from Bina Shah. on Oct 27, 2023
Respected Guest,Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.
10/10 Excellent
Maria
Travelled with family
Oct 8, 2023
Maria
Stayed 2 nights in Sep 2023
Response from Bina Shah. on Oct 8, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.
So uncomfortable. Smells so bad. They only give you shampoo. All their pillows are way too huge and stiff. Would not come again
Verified traveller
Stayed 2 nights in Sep 2023
Response from Bina Shah. on Oct 3, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.
10/10 Excellent
Kathleen
Sep 29, 2023
It was nice
Kathleen
Stayed 1 night in Sep 2023
Response from Bina Shah. on Sep 30, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.
Great place that fit my needs for a couple nights stay. Very kind and friendly staff, great TV channels and options available , free breakfast, free WiFi, and nice and quiet. Thanks for a great stay!!
Krystal
Stayed 3 nights in Sep 2023
Response from Shah. on Sep 28, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.
10/10 Excellent
Wendy
Sep 23, 2023
Wendy
Stayed 1 night in Sep 2023
Response from Bina Shah. on Oct 17, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience TeamManager.
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.
4/10 Poor
Kristoff
Aug 27, 2023
Disliked: Cleanliness
Kristoff
Stayed 4 nights in Aug 2023
Response from Shah. on Sep 8, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.
Response from The Guest Experience Team on Sep 2, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.
2/10 Terrible
Ihwan
Aug 15, 2023
Ihwan
Stayed 1 night in Aug 2023
Response from Shah. on Sep 8, 2023
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.
Response from The Guest Experience Team on Aug 10, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely.
8/10 Good
Adina
Travelled with family
Aug 7, 2023
Liked: Staff & service, room comfort
Adina
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on Aug 10, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I have stayed here multiple times over the past two years. The property offers a good cost to benefits experience. The front desk staff has always been friendly and professional. Plan to stay here in the future
Larry
Stayed 1 night in Jul 2023
Response from Shah. on Jul 28, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.
The best no frills stay I've had. The room is quiet and comfortable and met all of my needs. I would definitely stay here again.
Robert
Stayed 10 nights in Jul 2023
Response from Shah. on Jul 25, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.
Direct TV, new TV, clean everywhere, everything worked.
Jeromy
Stayed 1 night in Jul 2023
Response from Shah. on Jul 20, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team
8/10 Good
Carlton
Jul 18, 2023
Carlton
Stayed 3 nights in Jul 2023
Response from Shah. on Sep 8, 2023
Resected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.
They had great breakfast every morning. The housekeeper would come by every morning and make sure we had fresh towels and anything else we needed. We needed a handicap room which was set up perfectly for us..
Christina
Stayed 1 night in Jun 2023
Response from Shah. on Jun 26, 2023
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.
The hotel is ok nothing fancy, breakfast was good, people were nice. Just needed to stay 1 night to see a concert.
Margarita
Stayed 1 night in Jan 2023
Response from Shah. on Jun 16, 2023
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.
Everything you’d expect in a budget hotel was here. It was clean, spacious, and had a very nice complimentary breakfast.
victoria
Stayed 1 night in Jun 2023
Response from Shah. on Jun 14, 2023
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team. Manager.
The manager was amazing. For being a an inexpensive hotel the manager was awesome. Very kind, helpful, and made the experience great.
Verified traveller
Stayed 2 nights in May 2023
Response from Shah. on May 26, 2023
Respected guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.
Reliable and comfortable experience. Great location and has been my lodging choice for the past several years
Larry
Stayed 2 nights in May 2023
Response from Shah. on May 5, 2023
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.