Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed) | View from room

Reviews of Best Western Starlite Village

2.5 out of 5
Best Western Starlite Village
1518 3rd Avenue NW, Fort Dodge, IA

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 298 reviews" "
Rating 8 - Good. 103 out of 298 reviews" "
Rating 6 - Okay. 55 out of 298 reviews" "
Rating 4 - Poor. 20 out of 298 reviews" "
Rating 2 - Terrible. 25 out of 298 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was poolside. Very nice, quiet, relaxing.
Stayed 1 night in May 2024
Response from April Morzek-General Manager on May 11, 2024
Vickie,Thank you for your kind words! I am glad that you enjoyed your stay at our location. We hope to see you again soon, for another excellent, relaxing experience.Thank you for partaking in our survey, as we use this information to identify any possible issues and concerns so that we may implement improvements to ensure we deliver the most enjoyable and comfortable stay for all of our guests.

10/10 Excellent

Sheryl, Omaha

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and efficient. The Mexican Restaurant on site was very good and reasonable. The room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from General Manager-April on Apr 11, 2024
Sheryl,Thank you so much for being a participant in our survey. We use the information and feedback that you provide in order to make certain changes if necessary, so that each guest is guaranteed an exceptional stay. I am pleased to hear that you enjoyed the on site restaurant and overall your stay was pleasant.We hope that you will return for another exceptional stay.

10/10 Excellent

kil, phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and breakfast is good very quiet
Stayed 1 night in Mar 2024
Response from General Manager-April on Mar 27, 2024
I want to thank you for taking the time to participate in our survey. We use this information to help identify areas in which we can improve, so thank you!Also, thank you for the perfect 5 out of 5 score! We appreciate it very much!Come back and see us again soon. We will look forward to your next stay.

10/10 Excellent

kil, phoenix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs breakfast is good very safety location
Stayed 4 nights in Mar 2024
Response from General Manager-April on Mar 20, 2024
Kil,I want to thank you for taking the time to participate in our survey. Your feedback is very important to us. We use this information to help identify areas in which we can improve.Thank you for your kind words. I will pass this on to my staff members. Again, we appreciate the time you have taken to assist us.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Mar 2024
Response from General Manager-April on Mar 10, 2024
Robert,I want to thank you for participating in our online review. We use the information provided in order to identify possible areas of improvement and by participating, you are assisting us. I appreciate your kind words and for the 5 out of 5 rating!I hope you will continue to choose our location in the future. I look forward to seeing you again.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great breakfast!! Well run!!!
Stayed 3 nights in Mar 2024
Response from General Manager-April on Mar 9, 2024
Robert,Thank you so much for taking the time to complete our survey.I am pleased to hear that you had an exceptional stay with us! We greatly appreciate your kind words, and I will share your feedback with my staff members.We hope you will join us in the future for another exceptional stay.

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
We enjoy staying here. The Mexican restaurant and morning breakfast are very good options. The rooms and overall hotel need some upgrading, but it is always clean.
Stayed 2 nights in Mar 2024
Response from General Manager-April on Mar 6, 2024
Cynthia,I appreciate you taking the time to complete the online survey. Your feedback is very important to us and helps us identify necessary areas of improvement.I am glad you had a good experience during your stay and that your enjoyed the on site restaurant as well as the breakfast served.We can't wait for your return!Thank you again as we greatly appreciate your survey submission.

6/10 Okay

Jack

Business traveller
Liked: Cleanliness, amenities
My room was very noise due to being close to front office area. Making a change to the room was difficult due to being reserved through Expedia.
Stayed 3 nights in Feb 2024
Response from April-General Manager on Feb 15, 2024
Jack,I am sorry to hear that you had a less than exceptional experience during your stay. Online reservations can be a challenge at times. I will personally speak with the correct department to better familiarize my staff with the steps necessary to check in online reservations.We value your feedback, as it allows us to make further improvements. In the future, we hope you will consider giving us another chance.

8/10 Good

ANN

Travelled with family
Liked: Amenities
Best bathroom lighting!!! I can see to put in my makeup…so many motels have lousy lighting. Great staff…a better lit frontage road coming in would help. I’d stay here again.
Stayed 2 nights in Feb 2024
Response from April-General Manager on Feb 9, 2024
Ann, Thank you for your kind words! I also want you to know that it means a lot to us that you took the time out of your day to submit such a lovely review on our behalf. We value your feedback, and we hope that you will return to our location, for yet another enjoyable stay.

10/10 Excellent

Mariela

Stayed 1 night in Feb 2024
Response from General Manager-April on Mar 20, 2024
Mariela,Thank you for your feedback! We greatly appreciate you taking the time to complete our survey. I would like to thank you for the 5 out of 5 rating! I am pleased you enjoyed your stay with us and I hope you will come back to stay again soon!Thank you again! This helps us out immensely.

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly friendly and clean little hotel with an indoor pool and meeting rooms. Located slightly out of town, but quiet and tranquil because of this.
Stayed 1 night in Jan 2024
Response from April-General Manager on Jan 31, 2024
Nathan, We greatly appreciate you taking the time to give us your feedback! Thank you for the 5-Star review. Next time you need to get away and relax, come back and see us!

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had good selection
Stayed 2 nights in Jan 2024
Response from April-General Manager on Jan 31, 2024
There's nothing better than starting the day with a well balanced breakfast to fuel your day! Thank you for your feedback and we are thankful you chose to stay with us!

8/10 Good

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Large gathering space brings us back every year
I like the staff, they were great. Breakfast was excellent. I have been familiar with this hotel for 30 years. It was amazing in its heyday. They have updated the entry part of the property, but the rest needs it too. I come here every year because my son's team wants to stay here. It has a nice open space where 30 of us can gather near the pool area. It's cold, but the kids must like the pool ok because they spend a lot of time there. It's nice and shallow for the littles. If they had a large hot tub, that would bring it to my good graces. It's in a decent area on the edge of town.
Stayed 1 night in Jan 2024
Response from April-General Manager on Jan 29, 2024
Karla,Thank you for choosing our location for the past 30 years; We appreciate your business and value your dedication. So glad the children enjoyed their time. We look forward to seeing you again!

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again.
Stayed 2 nights in Jan 2024
Response from April-General Manager on Jan 29, 2024
Gregory,Thank you for taking the time to review your stay with us. Also, we greatly appreciate you giving us a perfect rating and hope to see you again soon!

8/10 Good

Sheldon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from April-General Manager on Jan 29, 2024
Sheldon,Thank you for taking the time to review your stay. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from April-General Manager on Jan 29, 2024
Jack,Thank you for the 5-Star review! We are pleased to hear that you enjoyed your stay with us and want you to know how much we appreciate your feedback.

2/10 Terrible

Mike

Stayed 1 night in Jan 2024
Response from April-General Manager on Jan 31, 2024
On behalf of the hotel, we are sorry you had a bad experience, and we hope you accept our apologies for falling short of meeting your needs.As a hotel, we highly value guest feedback, as we understand there is always room for improvement.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from April-General Manager on Jan 31, 2024
Jessica,Thank you for the perfect rating! We are so thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we are more than delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Desirae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful and nice
Stayed 1 night in Dec 2023
Response from April-General Manager on Jan 31, 2024
Thank you so much for your valuable feedback! We are so delighted to learn that you had lovely encounter with our staff and that they were able to assist you in having a wonderful stay.We always believe in going above and beyond to serve our guests to the best of our abilities. Your kind words have definitely brightened our day so thank you again! We look forward to seeing you again!

10/10 Excellent

Becky

Stayed 1 night in Dec 2023
Response from April-General Manager on Jan 31, 2024
Thank you for choosing us and giving us an outstanding rating. We are more than delighted that your stay exceeded your expectations. We value your feedback and are thrilled to have contributed to making your stay an exceptional one. We look forward to welcoming you back for another great experience.

2/10 Terrible

jakob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from April - General Manager on Nov 19, 2023
We would like to thank you for taking the time to give us your feedback. We greatly appreciate all feedback ad strive to improve. We would like to apologize for any issues you may have had.

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023
Response from April - General Manager on Nov 19, 2023
Thank you for the perfect review! Hope you come back and see us again soon!

10/10 Excellent

Linda, SOLON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had been updated and was very nice. The bed was very comfortable! And breakfast was great! Lots of extra touches we haven’t seen since Covid, like bowls of raisins for your oatmeal. Omelette and sausage, pancakes, and cheesy hash browns. Blueberries and strawberries for your pancakes!! Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from April - General Manager on Nov 19, 2023
Thank you for the positive feedback. As always, we strive to put our guests first.

10/10 Excellent

clarisa

Travelled with partner
Liked: Amenities
Clean good breakfast
Stayed 1 night in Oct 2023
Response from April - General Manager on Nov 19, 2023
Thank you so much for taking the time to review your stay with us. It's a pleasure for us to have you stay here. We appreciate your business and look forward to your return.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Brenda

Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms around a central pool, all under roof. What a wonderful plan. Breakfast was hot, not continental.
Stayed 1 night in Oct 2023

10/10 Excellent

Durwin

Stayed 1 night in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning worked great but was noisy when the compressor came on and woke up several times overnight
Stayed 1 night in Oct 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Driving across Iowa, we stopped at this property for the night. Affordable, clean, pleasant staff, and delicious, warm breakfast. Wonderful experience.
Stayed 1 night in Oct 2023

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
whole place needs an updated . pool area so dark and dingy. need to update outlets in rooms. bathroom outlets didnt work. had limited options to charge phones. layout of hotel is odd and confusing. great breakfast but lets replace those toasters already. and no dogs should be allowed in the breakfast room. the attached mexican restaurant is a plus and good food. rates on our room a bit high. overall it was just ok for one night.
Stayed 1 night in Sep 2023
Response from April - General Manager on Sep 26, 2023
Thanks for taking time to answer our online review. We always welcome and encourage the thoughts and ideas from our guests. I will share your review with the correct department leads. We hope you will stay with us again if your in the area.

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023

8/10 Good

Shai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from April - General Manager on Sep 26, 2023
Thanks for your review. Hope you come stay with us again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from April - General Manager on Sep 26, 2023
Thank you for the perfect score! Hope you come back and stay with us again soon!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from April - General Manager on Sep 26, 2023
Thank you for taking the time to answer our online review. Also for the perfect score! Come stay with us again soon!

8/10 Good

Rosa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel with pool. But it opens until 10 am, and check out is at 11. No breakfast after 10 am either.
Stayed 1 night in Sep 2023
Response from April - General Manager on Sep 26, 2023
Thanks for taking the time to answer the online review. Sorry if there was some confusion but our pool opens at 9am all 7 days of the week. If your in the area again come stay and you will have plenty of swim time. Hope to see you soon!

6/10 Okay

Hilbert

Stayed 1 night in Aug 2023
Response from April - General Manager on Sep 26, 2023
Thanks for your review. Come stay with us again soon!

8/10 Good

Vicki

Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a bit out of the way but other than that it was great. Very clean and the price was right. We got a good night's rest there and the Mexican restaurant attached to the place was a nice convenience.
Stayed 1 night in Aug 2023

6/10 Okay

Katie, Perry

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at front desk was very friendly however waking up at 7 am to water leaking in to our room wasn't fun. After pulling back the curtain, discovered mold and water coming from outside due to the rain. Pool was closed, probably due to the rain pouring in the windows above it. Just outdated hotel but the free breakfast was nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ONLY problem AT ALL with the property is that the parking-lot appears to have been improperly tiled so that the heavy rain throughout the night and in the morning of my departure pooled between the exit doors and the cars in the parking-lot. It was difficult to my car without being almost ankle-deep in puddles!
Stayed 2 nights in Aug 2023

8/10 Good

Lou Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there to meet up with friends. We had a good visit.
Stayed 1 night in Jul 2023

6/10 Okay

Mike

Stayed 1 night in Jul 2023

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk, Precious , was very friendly and helpful getting me checked in promptly!
Stayed 1 night in Jul 2023
Response from April - General Manager on Sep 26, 2023
Thanks for the great review. I'm glad the staff was friendly and made you feel welcome. Come stay with us again soon!

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I was checking in the staff was very friendly and helpful. It's a very nice set up they have & rooms were clean and look nice. My only complaint would be my wifi was not very strong and on a work trip that was a bit problematic but there were a lot of other guests so that might've contributed to it. Overall though an enjoyable stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Despite a mishap in our room, service was amazing and friendly room was clean and I'd stay there a thousand times.
Stayed 1 night in Jul 2023

10/10 Excellent

ann e

Stayed 2 nights in Jun 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the girl that checked us in.
Stayed 1 night in Jun 2023
Response from April - General Manager on Jul 5, 2023
Thank you for taking the time to complete our online review. We have a amazing front desk staff and I will pass on your kind words. Come back and stay with us again soon!