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Reviews

4.3 / 5Excellent
698 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Fortezza da Basso
    15 min walk
  • Popular Location
    Santa Maria Novella Basilica and Museum
    16 min walk
  • Restaurant
    Borderline
    1 min walk
  • Restaurant
    Conte Mascetti
    1 min walk
  • Airport
    Florence (FLR-Peretola)
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Single Room

    Room Amenities

    • Sleeps 1
    More details
  • Superior Room (Extra Large)

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room (Extra Large Extra Bed 2adults+1child)

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room (Extra Large Extra Bed 3 adults)

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite (Extra Bed 3 adults)

    Room Amenities

    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details
  • Family Room (2 adults + 1 child)

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite (Extra Bed 2 adults + 2 children)

    Room Amenities

    • Sleeps 4
    More details
  • Family Room (Extra Extra Large)

    Room Amenities

    • Sleeps 6
    More details

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, NH Firenze is in the city centre and near a train station. Uffizi Gallery and Palazzo Vecchio are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Boboli Gardens and Florence Botanical Gardens are also worth visiting.

Popular Location

What's nearby

  • Fortezza da Basso - 15 min walk
  • Santa Maria Novella Basilica and Museum - 16 min walk
  • Medici Chapels - 19 min walk
  • Florence Baptistery - 21 min walk
  • San Lorenzo Church - 4 min drive

Getting around

  • Stazione Porta al Prado, Florence, Italy - 5 min walk
  • Florence-Cascine Station - 9 min walk
  • Florence (FLR-Peretola) - 21 min drive

Restaurants

  • NH Firenze — 1 min walk
  • Borderline - 1 min walk
  • Conte Mascetti - 1 min walk
  • Arnold’s - 4 min walk
  • Fantasie gastronomiche - 4 min walk

About this property

NH Firenze

4-star Florence hotel in Santa Maria Novella, near Ponte Vecchio
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and self parking. All 152 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service (during limited hours) and hairdryers.
NH Firenze offers 152 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 35.00 per day
Parking nearby: EUR 28 per day

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 13-32 for adults and EUR 12-16 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Fitness centre
Seasonal outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Italian
Spanish

Business services

9 meeting rooms
Business centre
Conference space (1442 square feet)

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hairdryer

Entertainment

flat-screen TV
satellite channels

Food and drink

Minibar

More

Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Diners Club
JCB International
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 for adults, and EUR 12 and EUR 16 for children (approximately)
  • Self-parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. The seasonal pool will be open from June to September.Only registered guests are allowed in the guest rooms.
4.3

Excellent

5 - Excellent
336
4 - Good
272
3 - Okay
64
2 - Mediocre
19
1 - Poor
7
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facilities , clean , location Friendly staff ,, great breakfast , clean rooms and convenient location for close to all sightseeing

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct. 2019

3/5

  • Disliked: Cleanliness, staff & service

Dont recommend

Not walking distance from main landmarks. Old building. Room was ok, horrible view... carpets in corridors and common parts quite dirty. Poor service, not much help when needed, restaurant,,,better somewhere else. I trust NH but this was not the case. To check out we had to wait the check in of an event group...no extra staff planned.

Stayed 2 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Management, Clean and Modern Rooms

The trip got off to a rough start. Our room was delayed by an hour and a half and the front desk said there was nothing they could do. When we did get to the room it was clean and very nice. The manager apologized to us on the last day and explained it was a trainee who greeted us. Federica also phoned ahead to the NH Rio Novo in Venice where we were staying next and had our room upgraded and a bottle of sparkling waiting for us. We were very pleasantly surprised and sincerely thank the management of both hotels. Hotel is a bit removed from Florence so be prepared to walk about 15 minutes to the heart of tourist Florence. We liked the quiet area however.

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep. 2019

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