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Reviews of 7 Gables Inn & Suites

2.5 out of 5
7 Gables Inn & Suites
4312 Birch Lane, Fairbanks, AK

Reviews

7.2

Good

Rating 10 - Excellent. 138 out of 461 reviews" "
Rating 8 - Good. 130 out of 461 reviews" "
Rating 6 - Okay. 81 out of 461 reviews" "
Rating 4 - Poor. 55 out of 461 reviews" "
Rating 2 - Terrible. 57 out of 461 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I prefer non chain even though can be on scale from charming to quirky to avoid. For me, this fell in quirky range. Appreciate late night check in but then flights from lower 48 seem to mostly be arriving late night. Only needed to stay one night. Bed was comfortable for me. Asked for ground floor since traveling with heavy luggage. After 18 hours travel, 4 hour time difference, and arriving 130 am local time (530 am “my time”, it was confusing to be sent down the road to second property. Paper map provided was NOT to scale and a clearer map would have helped my travel fog brain (I make maps as secondary part of my job). For me, fine for an overnight only. Not the closest to airport. But mid May seems like perpetual twilight in Fairbanks with little traffic and well marked streets. GPS directions to main place were accurate.
Stayed 1 night in May 2024

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, the property did not appear to be in good shape. However, once inside, the rooms and amenities were excellent.
Stayed 1 night in May 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Family home Rooms upstairs above family living area
Stayed 1 night in May 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a very fun and cozy feel to it; definitely a memorable stay. We especially loved the massage chair and free breakfast!
Stayed 2 nights in May 2024

10/10 Excellent

Rusty, Fairbanks

Liked: Staff & service
Disliked: Cleanliness
Yes
Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

BEVERLY

Liked: Cleanliness, staff & service, property conditions & facilities
7 Gables Inn is a quaint bed and breakfast , filled with old world charm and warm inviting atmosphere. I arrived quite late and was welcomed by one of the owners. Check-in was in a lovely kitchen, where I was offered home baked cookies. There is a waterfall feature in the foyer and I was fortunate enough to book the waterfall room. Vintage furniture , beautiful vintage decor and bedding all added so much comfort and enjoyment to my stay. The bed was extremely comfortable, the room was immaculately cleaned, and there was a desk, wifi. tv and even a dvd player. The bath was large with a jetted tub, so nice after a day of travel. Breakfast each morning was homemade by the lovely wife and included an inviting variety of things sure to please anyone’s taste. Breakfast is served family style in the upstairs kitchen, where the tables are set with lovely China and real silverware. I enjoyed hearing native Alaskans tell stories of their heritage and folklore while having coffee in the living room and continuing as we enjoyed a delicious breakfast. The home is open to wander and there are so many treasures to see, the greenhouse entrance to the Inn, the bookcases filled with interesting books and the cross-stitched names on each guest room. Oh and the incredible stained glass throughout. This place is not like a chain hotel, it is like staying at the home of a favorite relative. The price is also very affordable for the area!
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Having stayed at 7 Gables many times, I can say it’s still my happy place! This time, only one night on my way to the airport, it allowed me to get a some rest and some more organizing of luggage finished before my long trip. Thanks again!
Stayed 1 night in Apr 2024

10/10 Excellent

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit cluttered from the outside, however, the inside more than made up for any concerns I nay have had. My room which included a bathroom, was nice, clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The owner provided us with maps of where to eat and where to drive to see the northern lights!
Stayed 4 nights in Apr 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much. Service was great and though the place is older I like that feeling. Updated, sterile and gray are not always a good thing. You guys are homey and we like that.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Fort Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a bed & breakfast. Very nice, very friendly staff and a Great breakfast. Close to Airport and museum.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best complimentary breakfast i've had in years and the room was dialed in with a jacuzzi tub and quality furniture. The staff were extremely friendly and always helped me no matter what timeof day. Thank you!
Stayed 2 nights in Apr 2024
Response from Leicha on Apr 16, 2024
Thank you for your comments and we're glad you enjoyed your stay.

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in office was great, helped me check in fast and gave me the best possible room. She also provided me with a list of local attractions which was really helpful! Would stay here again!
Stayed 7 nights in Apr 2024
Response from Leicha on Apr 16, 2024
We appreciate your comments and hope you'll be able to visit again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, very interesting space.
Stayed 1 night in Mar 2024
Response from Leicha on Apr 16, 2024
Thanks!

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and contains necessary amenities and friendly service
Stayed 1 night in Apr 2024
Response from Leicha on Apr 16, 2024
Thank you so much!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
March 19 to the 23rd- the homemade breakfast every morning with Belgian waffles was great😊 Had a wonderful stay and birthday… Thank you
Stayed 4 nights in Mar 2024
Response from Leicha on Apr 16, 2024
Thank you for staying!

10/10 Excellent

Aden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very homely, easy to check in when arriving late
Stayed 1 night in Mar 2024
Response from Leicha on Apr 16, 2024
We always accommodate late check-ins. Thank you for your comments.

4/10 Poor

Westley

Travelled with partner
Disliked: Property conditions & facilities
Bath tub was dirty, under the bed was digusting, tv didnt work and found a drug bag with white powder in it on top of microwave. Will never stay here again. Wish i could of been refunded.
Stayed 3 nights in Feb 2024
Response from Leicha on Mar 5, 2024
I am terribly sorry you did not notify the office of any of these concerns so we could have relocated you and/or fixed cleaning issues.

6/10 Okay

Mario, Chandler

Travelled with family
The appearance not appealing
Stayed 3 nights in Mar 2024
Response from Leicha on Apr 16, 2024
I'm sorry the property did not appeal to you. We are always seeking to maintain the facilities.

6/10 Okay

Angela

Liked: Cleanliness, staff & service
It was different
Stayed 1 night in Mar 2024

4/10 Poor

connie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Owners are not personable and made it very clear you need to stay in your room or walk straight through to the exit. There is no common area for the guest. Breakfast is served in a kitchen that is unlocked from 7 to 9 am Dont expect more than ceral, waffles, yogart, and eggs. Also if the other guests eat all of the scarcely supplied Breakfast you are just out of luck. ( Or you can ask the owners where the Breakfast is and be scolded as she makes you a waffle ). There is a microwave in the kitchen which can only be used during the time the kitchen is unlocked from 7 to 9 am. There is 1 more microwave that is located in the kitchen downstairs that they say you can use but when you attempt to you are told that is thier kitchen and you are not to be in there. Was completely uncomfortable at this property during our 2 day stay. I absolutely would not recommend this property to anyone due to how uncomfortable the owner's make you feel. Property was safe and clean, big tubs would be great if there was enough hot water to fill them.
Response from Leicha on Mar 5, 2024
Thank you for befriending the guest across the hall from you to view the lights. I apologize that we did not give you the tour we usually give guests when they arrive. The living room /lobby is for guest use, as well as the community kitchen for coffee and microwave. Daily there is a hot main egg dish for breakfast, as well as normal buffet items as yogurt, cereal, waffles, and homemade baked goods.

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Review of Seven Gables.
The owner was really nice but there was cigarette smoke coming from somewhere while she was checking me in. Then she checked in a drunk guy right after me so that was really weird. The room was nice and clean and smoke free and had a small refrigerator and a space heater to supplement the room heat and had a jacuzzi. The bed was average and the drunk guy was cursing and swearing until Midnight before the manager called the police and had him hauled off so that kept me awake a few more hours than planned.
Stayed 1 night in Feb 2024
Response from Leicha on Feb 21, 2024
I am terribly sorry that the guest after you caused so much trouble.

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was a nice place to stay, it was not handicap accessible at all. . But the owners did try to accommodate me as much as they could
Stayed 6 nights in Feb 2024
Response from Leicha on Feb 21, 2024
Thanks for staying; I wish we could have relocated you to our handicap room but it was occupied.

6/10 Okay

Yulissa

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The lady that helped us with the check in was the only person who was very friendly and always with a smile among the others. The room they provided us was ok, we tried to use the jacuzzi but there were a few body hairs that weren’t ours, so we discard the idea. But the rest was clean. The common areas are not well maintained and looks a bit messy. Breakfast was good and enough to keep you feed until evening. Really good quiches. As for the location, it is close to the airport but far from downtown and other places. I suggest renting a car since Uber takes more than 10 minutes to arrive all the time. (Fastest 10 - longest 20 min wait). And it is like that all around Fairbanks. Despite all that, the sounding areas are full of nature and is a very quiet and pleasant place.
Stayed 2 nights in Feb 2024
Response from Leicha on Feb 8, 2024
Thank you for your comments; I wish you had called about the tub so we could fix that. You are definitely right about car rentals, as both taxis and ubers require a wait. I am glad you were able to stay with us

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and cozy
Stayed 4 nights in Jan 2024
Response from Leicha on Feb 8, 2024
Thank you for staying with us!

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homestyle feeling, very friendly people and gave me information I needed about Fairbanks
Stayed 2 nights in Jan 2024
Response from Leicha on Feb 8, 2024
We appreciate your comments.

10/10 Excellent

Tyrese

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leicha on Jan 21, 2024
Thank you for staying with us; we are glad you enjoyed your stay.

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first place I’ve been to where I reserved and left after walking into the lobby. The front door was slightly open and vey dark. The place looked very shady and the lobby smelled unclean and unwelcoming. I would not recommend this place to anyone, even those who I loathe entirely hate.
Stayed 1 night in Jan 2024
Response from Leicha on Jan 21, 2024
I am sorry you didn't get a chance to see the penthouse you reserved. The entryway is lit with an indoor waterfall and it tends to be a little dark.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL. Each room different and inviting. Relaxing. Tastefully decorated. I love to walk the "Christmas card" neighborhood, even at O degrees!
Stayed 2 nights in Jan 2024
Response from Leicha on Jan 21, 2024
Thank you for your stay!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Leicha on Feb 8, 2024
We are glad you were able to stay with us!

10/10 Excellent

Noah Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very friendly and lent us extra blankets to bring with when we drove to the Arctic Circle, in case of emergency.
Stayed 5 nights in Dec 2023
Response from Leicha on Jan 21, 2024
Glad you got a chance to get out and explore!

6/10 Okay

ann m

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Heat sucked, dryers didnt work after paying over 10 bucks to even get them half way dry. Windows leak cold air bad, and wifi didnt work so had to buy movies to watch.
Stayed 6 nights in Nov 2023

10/10 Excellent

Benjamin s

Stayed 1 night in Nov 2023
Response from Leicha on Jan 21, 2024
Thank you for sharing

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Very kind and accommodating staff
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, it was great. No complaints. The location is a 20 minute walk from any stores, and the nearest McDonald’s is closed so a hibachi place is the only food I saw that you can walk to.
Stayed 1 night in Oct 2023

6/10 Okay

Anthony

Stayed 1 night in Oct 2023

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save your money and book the cheaper room because you're not going to get the room you paid for. I checked into my room and first thing that stuck out was the smell. After sitting in it for a minute I realized the room I was given was exactly like the picture of a less expensive room. So I went back to the main building to ask and I got a grumpy old man that explained to me that the room I was given was in the "penthouse building" and if I went and booked a room with a king bed it cost money, a full kitchen that cost money and a jetted tub that ALSO cost money. I just agreed and walked out. All I was trying to say is that I paid for a more expensive and bigger room and you gave me a cheaper, smaller one. Back to the smell. I narrowed it down to the bathroom, it smells like something died in there and you tried to cover it up and failed. I kept the bathroom door closed with the light/fan on for the duration of my stay. I would never recommend this place to anyone, ever.
Response from Leicha on Oct 31, 2023
I am sorry you were unhappy with your stay; no two rooms have the same decor. I apologize for the smell and have addressed this with maintenance

2/10 Terrible

jane

Travelled with partner
Disliked: Amenities
The first day we arrived there was no breakfast. there is no indication on the information about what time breakfast finishes and we arrived at 8:40. The owner told us he couldn’t get in contact with his wife, and in any case we were late. I wasn’t happy about that. They never gave us any information about what was going on or showed any interest in making sure things were OK. We requested a room to be cleaned and it never was. The only thing that happened was one day when they put the towels in and made the bed without changing the sheets or cleaning the floor or bathroom they had the audacity to put an envelope in requesting tips. When we did arrive in time for breakfast, I was a little bit concerned about the egg, quiches and savory’s that were put in each day because they were in a cold heating pan and I thought it was inviting salmonella. The kitchen was disgusting. Why did we stay? You ask yourself? Because it was just as easy to keep our room clean and use the wonderful airport family restaurant down the road for our breakfasts. Read the other bad reviews. All accurate
Stayed 10 nights in Sep 2023
Response from Leicha on Oct 13, 2023
I do apologize about the missing bread for toast on the first day of your stay. Each day thereafter I made sure there was both bread and milk as you seemed to request. I don’t know if you ever tried any of the hot held egg dishes, but many of our repeat customers come back because they enjoy the variety om the breakfast buffet. I do regret that we did not see you the first evening due to your middle of the night arrival, as we usually provide information about what to do and see, places to eat, etc. It appeared that you were always quite busy, so we did not intrude or interrupt you. I am sorry that you felt we did not serve you well.

6/10 Okay

Rachelle

Business traveller
Liked: Cleanliness, staff & service
The room was cozy for one person
Stayed 1 night in Sep 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The b n b is lovely- the host was so accommodating-and an amazing cook!! Such a nice experience!
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Comfortable, welcoming, and a great breakfast!
Stayed 2 nights in Sep 2023
Response from Leicha on Sep 18, 2023
Thanks for staying with us. We appreciate your business.

2/10 Terrible

Linda

Travelled with family
Disliked: Property conditions & facilities
Would never stay again…would definitely NOT recommend to anyone! Dirty, sticky floors, dirty bed coverings, dirty lounge chair with arm loose, tub leaked and does not drain after taking shower, TV did not work at all. Very hard bed. Overall terrible
Stayed 1 night in Sep 2023

8/10 Good

David, Orlando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only slept there never seen no one
Stayed 1 night in Sep 2023

10/10 Excellent

SUZY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lechia was an excellent host!!
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Leicha on Sep 18, 2023
Thank you!

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by a friendly staff at late arrival. Place is clean and comfortable.
Stayed 1 night in Aug 2023
Response from Leicha on Aug 31, 2023
Thanks for staying with us!

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Manager was very nice/pleasant. Nothing to dislike just was a B&B not a hotel as I thougt ht
Stayed 1 night in Aug 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night and were very comfortable. The hosts were very nice. Having kitchen access was great.I didn’t eat breakfast but my friends said it was delicious. Homemade goodies. The house is unique, the massage chair was relaxing and a highlight.
Stayed 1 night in Aug 2023

8/10 Good

Rock

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023