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Quality Suites University

2.5 star property
Hotel with free breakfast, near Sunland Park Mall

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quality Suites University

Reception
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Free daily buffet breakfast

Reviews

6.2 out of 10

Popular amenities

5.4 out of 10
Guest amenities rating.
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is CA $62
CA $72 total
includes taxes & fees
Oct 16 - Oct 17
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - unspecified
Pillowtop bed
Shower/tub combination
Hair dryer
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - unspecified
Pillowtop bed
Shower/tub combination
Hair dryer
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Pool
Breakfast included
Pet-friendly
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6.8 out of 10, (1425)
The price is CA $72
CA $85 total
includes taxes & fees
Sep 24 - Sep 25
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About the area

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 11 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Western Playland Amusement Park - 2 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Greenery - ‬11 min walk

About this property

Quality Suites University

Hotel in the business district
Located close to Sunland Park Mall, Quality Suites University provides a free breakfast buffet, a shopping mall on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and an elevator
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Frequently asked questions

Is Quality Suites University pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Suites University?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Quality Suites University on Oct 16, 2024 start from CA $61.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Suites University?

Self parking is free at this property.

What time is check-in at Quality Suites University?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Suites University?

Check-out is at 11:00 AM.

Where is Quality Suites University located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

Quality Suites University Reviews

Reviews

6.2
Rating 10 - Excellent. 226 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 168 out of 1001 reviews" "
Rating 2 - Terrible. 225 out of 1001 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

paulo

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Travelled with family, Travelled with family and small children
Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

8/10 Good

Enrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Judith

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first attempt of room 208 smelled like feet. The second room 215 was leaking dirty sewer water.
Stayed 3 nights in Aug 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maribel

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

2/10 Terrible

Reina

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire room was dirty and they had no towels.
Stayed 1 night in Jul 2024

2/10 Terrible

Taizet

Stayed 2 nights in Jul 2024

2/10 Terrible

Taizet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible rooms. Front door did not close completely, toilet did not flush. There were also bed bugs which gave us bug bites all over our body. The property denied us a refund. Told the front desk about the bugs and they did nothing about it. Absolutely worst hotel i have stayed in.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gitzel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tara

Stayed 1 night in Jul 2024

10/10 Excellent

mona, Silver City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024

8/10 Good

Jose, Anthony

Liked: Cleanliness, property conditions & facilities
Hotel was OK, clean, the rooms are spacious, comfortable and quiet (even though the location is right next to the freeway); however, the bathroom felt dated, in need of renovation. And since the hotel does not have room service, I did not feel it necessary to leave a mandatory deposit of USD $50 per night.
Stayed 1 night in Jun 2024

6/10 Okay

Ben, Casa Grande

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We will start with the positive: * The bed was comfortable * A/C worked well * Breakfast was eggs, sausage, yogurt, bread options, cereal, and make your own waffle Bad: * They are doing remodeling which was never disclosed * The hotel was dirty (this seems to be a El Paso thing) * Fire Alarm went off multiple times from 7:45am till 8:30am. (We had left at 8:30 so not sure after) * Pool closed * Ice machine broken * Our door had no deadbolt or chain lock option At the end of the day it was a place to sleep but our family will more than likely try to never stay in El Paso as we travel. The lack of transparency is disappointing and based on the bad feel like the price should have been different.
Stayed 1 night in Jul 2024

2/10 Terrible

Reyna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No habia secadora de pelo me prestaron una y estaba quebrada. Por la tarde la alarma estubo sonando y a las 4 de la madrugada tambien. El telefono de la abitacion no servia. Los botones del acendor estaban sueltos. La alberca no funcionaba y el edificio estaba sucio. El agua en la ban̈era se estancaba. Fue horrible no pude dormir.
Stayed 1 night in Jun 2024

2/10 Terrible

Gabryelle

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This stay was awful. No rooms were ready upon arrival, there was construction at 8am all weekend, fire alarms going off at 500am non-stop until checkout.
Stayed 2 nights in Jun 2024

4/10 Poor

Homer

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Edith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the hotel check in they asked for a deposit and gave me a room that was ocopied Went to room 222 open the door and someone was there went back to the front desk and had to wait 20 mins for another room !
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty room and building. Stains on furniture and bed. Towels were dirty and room had a funky smell. Seemed more like a room that rents by the hour. Never returning here.
Stayed 1 night in Jun 2024