All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 115 out of 187 reviews" "
10 - Excellent
115
Rating 8 - Good. 32 out of 187 reviews" "
8 - Good
32
Rating 6 - Okay. 13 out of 187 reviews" "
6 - Okay
13
Rating 4 - Poor. 16 out of 187 reviews" "
4 - Poor
16
Rating 2 - Terrible. 11 out of 187 reviews" "
2 - Terrible
11
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Gloria
Travelled with family, Travelled with family and small children
The room was very nice and clean but there was a bad sewage odor coming from the bathroom. Not sure what it was but it was very strong. The pillows were all very uncomfortable to sleep on.
Lorraine
Stayed 1 night in Apr 2024
10/10 Excellent
Erika
Apr 19, 2024
Liked: Cleanliness
Erika
Stayed 2 nights in Apr 2024
Response from Customer Care Team on Apr 23, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Gabriel
Apr 14, 2024
Never have I ever felt so rushed to checkout. Was here for a night and 2 hours before checkout one of the house cleaning staff opened my door in the middle of me changing. Is there no communication within the staff that lets eachother know which rooms have checked out? A/C units are also really loud, I ended up opting to turn it off and sleep in a warm room rather than listening to the A/C unit struggle for it's life.
There were bugs in the bathroom. The tub was broken and rusty. Walls were dented and paint was coming off. The staff was nice and it mostly wasn't their fault. The building is dated and in disrepair! I wouldn't stay there again.there were the bugs in the bathroom. Totally gross.
Craig
Stayed 1 night in Mar 2024
6/10 Okay
Leticia
Mar 25, 2024
Leticia
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 15, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
New but cheep hotel. TV has no internet. Thin walls and windows. Cabinets falling apart.
Homeless around.
Benita
Stayed 1 night in Mar 2024
Response from Management on Mar 29, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Hi Marcos,Thank you for your kind review! We're delighted to hear you found your stay great, with a well-cleaned room and a comfortable bed. Our team takes pride in ensuring our guests enjoy a clean and comfortable environment, so it's wonderful to know we met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Guest Experience Team
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
10/10 Excellent
Teeaaia
Business traveller
Feb 18, 2024
Liked: Staff & service
Teeaaia
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
10/10 Excellent
Andrew
Feb 17, 2024
Andrew
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Ugues
Feb 12, 2024
Ugues
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Hi Raina,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Guest Experience Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Valerie
Business traveller
Feb 8, 2024
Valerie
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 9, 2024
Hi Valerie,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience Team
10/10 Excellent
Diego
Feb 5, 2024
Diego
Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 23, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Convenience of location, dining options, & shopping.
Charles
Stayed 1 night in Jan 2024
10/10 Excellent
Deborah
Jan 28, 2024
Deborah
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Hi Michael,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Guest Experience Team
10/10 Excellent
Francisco
Jan 8, 2024
Francisco
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
Convenient area for our stay. Victoria and Abbey were both very welcoming, and extremely friendly. Only one little mishap with the elevator breaking down and my elderly parent having to hike four flights of stairs. But other than that, it was a great stay.
Hi Alan,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience Team
Hi Dorene ,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience Team
10/10 Excellent
Kirk
Dec 26, 2023
Kirk
Stayed 8 nights in Dec 2023
Response from Customer Care Team on Jan 12, 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
Everything was extremely clean from first step into the lobby to entering our hotel room. Gym was perfect too! Great selection of machines to use and large selection of weights that we can appreciate. Would stay here again
Verified traveller
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 26, 2023
Dear guest, thank you so much for your glowing feedback! We're delighted to hear that you appreciated the cleanliness of our facilities, from the lobby to your hotel room. Maintaining a pristine environment is a top priority for us, and it's rewarding to know that our efforts are noticed and valued by our guests. We're also pleased to hear that you enjoyed our well-equipped gym. We strive to provide a variety of equipment to cater to our guests' fitness needs, and we're glad to know that our selection met your expectations. We look forward to the opportunity to welcome you back for another stay. Should you have any further comments or if there's anything else we can assist you with in the future, please don't hesitate to let us know.Warm regards,Guest Experience Team
10/10 Excellent
Andrew
Dec 19, 2023
Andrew
Stayed 4 nights in Dec 2023
Response from Customer Care Team on Dec 21, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
Claudia
Dec 18, 2023
Claudia
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 20, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
Johnatan
Travelled with family and small children
Dec 17, 2023
Johnatan
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 20, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
ROBERT
Dec 16, 2023
ROBERT
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 9, 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
Dear Guest,Thank you for your concise and positive feedback! We're thrilled to hear that your overall experience was clean, safe, and comfortable. Providing a secure and comfortable environment is our top priority, and we appreciate your acknowledgment. If there are any specific aspects you enjoyed or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent stay.Warm regards,Guest Experience Team