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Reviews of Comfort Suites El Paso West

2.5 out of 5
Comfort Suites El Paso West
5034 N Desert Blvd, El Paso, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 935 reviews" "
Rating 8 - Good. 238 out of 935 reviews" "
Rating 6 - Okay. 65 out of 935 reviews" "
Rating 4 - Poor. 34 out of 935 reviews" "
Rating 2 - Terrible. 16 out of 935 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was incredibly comfy! Staff were friendly and professional. Breakfast is OK for those without dietary restrictions, such as Celiac disease. Based on the comfort of the room, we would stay again!
Stayed 1 night in May 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing and so helpful. Thank you so much for going above and beyond. It’s always the little things and your customer service was top notch.
Stayed 1 night in May 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and I was very happy with the staff and how nice the rooms are
Stayed 1 night in May 2024

10/10 Excellent

Abby

Liked: Property conditions & facilities
Close to great dinning options.
Stayed 1 night in May 2024

10/10 Excellent

Hortensia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean from the moment you check in until you check out!
Stayed 1 night in Apr 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially loved the helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Phiphi

Stayed 1 night in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024

10/10 Excellent

Aileen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning guests! We like this hotel for its convenient location. We travel with our young children and they love the indoor pool. Breakfast is plentiful. We will be back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Katharina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at, quiet, clean rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Quentin

Travelled with family
Disliked: Property conditions & facilities
I like the good Restaurants in the area, but the beds are in a very bad condition. Couldn't sleep well because of the very bad mattresses and pillows . And the second thing is. When someone sleeps on the floor above you, and that person above you walks in there room it's very noisey below. Next time I will be sleeping somewhere else.

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

omar, el paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
now the price is very expensive
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Breakfast was great, staff and cleanliness were not a problem.
Stayed 2 nights in Mar 2024

8/10 Good

Sara, Cuauhtémoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shopping place!
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and I loved the indoor pool
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities
very nice and very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
It was located convenietly to where we were going. thank you. It was very clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome king bed
Stayed 1 night in Feb 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed for four nights. Experience was great except there was no "hot" water. Took cold showers every night of my stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Katharina

Disliked: Room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
The hotel, room and breakfast area were very clean and comfortable. The room was very quiet during the night. (Heater, fridge, freeway). We will definitely be back.
Stayed 1 night in Feb 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024

10/10 Excellent

cosmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rhett Keith

Liked: Staff & service, property conditions & facilities
Fan room was Loud and Next door hosts were loud as well. I don't understand with few people staying at your location why would you place next to my room?
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the bed was comfortable and the staff were super friendly. I enjoyed the stay and had a great time with family. My grandkids really enjoyed the indoor pool in December!
Stayed 2 nights in Dec 2023

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Texas shaped waffles at breakfast. Bed was comfortable room was clean, big tv. Elevator is slow so we opted for the stairs. Felt a little old but, food was good, bed was comfortable and shower was hot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2023

8/10 Good

Carlota

Business traveller, Travelled with partner
Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue exelente la estadía en este lugar, súper recomendable
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, clean room, clean workout room and indoor pool, walking distance to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Franz

Stayed 1 night in Dec 2023

10/10 Excellent

Viktor, Everett

Stayed 1 night in Dec 2023

10/10 Excellent

Diane, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great!
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Johan

Stayed 2 nights in Nov 2023

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2023

10/10 Excellent

Guillermina

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicer than I expected. The employee who checked me in was very friendly.
Stayed 1 night in Nov 2023