El Nopal Mine Tours and Activities

Buen servicio y limpieza

The breakfast was good on daily basis. The place is generally clean with plenty of parking and the staff does their job, however, the room didn’t have extra blanket or bedsheets for the extra bed which I paid for. The extra pillow was dirty and had plenty of long hair sticking on it. When I turned to call the front desk there was no phone in the room so I had to walk down and ask for it. The big refrigerator was not functioning so they had placed a small refrigerator on kitchen counter which was making loud knocking noise every time it will go on or off which kept on waking me up every 5 -7 minutes since it sounded like someone is knocking on the door and I had to unplug it. Next day I informed the front desk but no one showed up to change it as they told me they would do. I like to have buttered toast for my breakfast but the kitchen staff had no butter for straight 4-5 days out of 8 nights I was there and when they finally got it, it was mixed with margarine and was not 100% butter. Otherwise everything else was pretty good.