Hi KathleenThank you for bringing this issue to our attention. We're very sorry to hear about the mix-up with your reservation. It seems there was a misunderstanding with the booking location, which understandably caused a lot of frustration.Since the booking was made through Expedia, I recommend reaching out to their customer service directly to explain the situation. They may be able to offer a solution or compensation given the circumstances.We appreciate your understanding and hope that this issue can be resolved swiftly.

Dear Manuel,Thank you for bringing this to our attention. We're sincerely sorry to hear about your experience and any interactions that left you feeling this way. Providing exceptional service and hospitality is our top priority, and we regret any instances where we fell short of your expectations. Please know that we take your concerns seriously and will address them with our team to ensure that all our guests receive the courteous and respectful treatment they deserve.

Thank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future

Dear Valued Guest,We appreciate your recent feedback regarding your stay. We sincerely apologize for the issues you encountered, and we are actively addressing them to enhance our services. Your comments are crucial to our improvement, and we hope to welcome you again for a more positive experience.Kind regards,Management

Dear Linda Thank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future.

Thank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future

Dear thelmaThank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future.

Dear patriciaThank you for your feedback.

Thank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future

Thank you for your feedback in regards to your recent stay at the Americas Best Value Inn Edna TX. We are happy to hear that you enjoyed your stay. Thank you again and we look forward to seeing you again in the near future

We are sorry that we failed to meet your expectation. We did check and could not find any duct tape in shower. We are sorry for your inconvenience.

Thank you for your good review. Please come back and visit us soon

Dear Sabrina, We are so sorry that our accommodations were not as you expected. It is also regrettable that you did not allow us to make amends before you departed. Nevertheless, we should've gotten your room right the first time, and we will use your feedback to make sure an experience like yours does not repeat itself. Regarding a refund, you will have to reach out to the third-party site you booked us through for further assistance. Thank you for your time, and we wish you well.

Dear Nancy, Thank you for reviewing your stay. We regret to hear about the odor issues you encountered, as well as the maintenance concerns with the in-room fridge. Rest assured, your comments will be forwarded to the relevant departments so that these issues can be promptly rectified. We know we can't change the past, but we hope for the chance to change your perceptions for the better down the line.

sorry but we will try better next time

thank you and we hope to see you again

sorry

SORRY MICHAEL

sorry

Thanks

Sorry, we will try better next time.

Dear Jennifer, This is not at all the experience that we want our guests to have, and we wish that you had brought these concerns to our attention while you were still on-site. Our facilities undergo extensive routine maintenance for unwanted guests, and we'll be informing our pest control specialist of your feedback to ensure any issue is quickly resolved. If your travels bring you back this way, we'd be grateful for the opportunity to change your perceptions with an experience that better represents our true value.

Thank you.

Sorry, we will try better next time.

Dear Chelsea, Thank you for your feedback. We're sorry to hear that not everything was as you expected. Rest assured, our team is looking into your concerns so we can be sure that our property and accommodations are in top condition. It would be our pleasure to improve your perceptions on a return visit, so please consider giving us another chance to impress you with the quality experience you expect.

Dear Glen, It sounds like your time with us did not meet your expectations, and for that, we are very sorry. We want to improve in the areas that matter most to you, so please consider reaching out to us and telling us about your experience further. Thank you and all the best.

Dear Shawn, We are sorry about your experience. Your comments about the room are not typical of what we hear, and we will address your concerns. Our pest control specialists were contacted as well. While we are not able to change the past, we hope for another chance in the future to impress you.

Thank you for bringing a concern to us. We are very sorry that we failed to meet your expectation. We will address your concern with Maintenance and will take immediate corrective action. Hopefully you will consider us for your future sty.

Dear Mechelle, All feedback is welcome and appreciated, and yours is no exception. We are very sorry for our shortfalls in cleanliness, and we assure you that we are much better than this. Housekeeping will be notified, and improvements will be made right away for the benefit of our future guests. Please, allow us to make this up to you the next time your travels bring you to Edna.

Dear Thomas, Thank you for reaching out. We apologize for the inconvenience you experienced regarding the sudden flooding of your room. Our team does their best to accommodate our guests when unexpected issues arise, so it is unfortunate that the service you encountered was not reflective of our hospitality. Rest assured, we have spoken to our team on this matter, and we hope to deliver a better experience the next time you're in town.

Thank you for taking the time to reach out. We are sorry for any concerns of upkeep and cleanliness during your visit. This is not like us and we have looked into any issues. All the best and we wish for a second chance to host you.

Property cleanliness is vital to our team, so it is upsetting that you did not receive accommodations reflective of our standards. Rest assured that we will seize this opportunity for improvement. Should your travels bring you back to Edna in the near future, please consider giving us another try.