Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Edmonton International Airport

2 out of 5
Super 8 by Wyndham Edmonton International Airport
8004 Sparrow Crescent, Hwy 2, Leduc, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 743 out of 1338 reviews" "
Rating 8 - Good. 399 out of 1338 reviews" "
Rating 6 - Okay. 115 out of 1338 reviews" "
Rating 4 - Poor. 48 out of 1338 reviews" "
Rating 2 - Terrible. 33 out of 1338 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport with a shuttle service. Great rate. Well worth the $
Stayed 1 night in May 2024
Response from Management on May 8, 2024
Thank you for taking the time to leave us a review, Reginald! We're thrilled to hear that you appreciated our proximity to the airport and the shuttle service, as well as our competitive rates. Your feedback will certainly be shared with our staff as it serves as motivation to continue providing excellent service. We hope to welcome you back again soon for another great stay!Warm Regards,

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast area was crowded and difficult to use. Went to Tim Horton’s across the street.
Stayed 1 night in Mar 2024
Response from Management on May 4, 2024
Here's a response tailored to Cheryl's feedback:Dear Cheryl,Thank you for sharing your experience with us on Expedia. We appreciate your feedback and apologize for any inconvenience you experienced during breakfast.We're sorry to hear that the breakfast area was crowded and difficult to use. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short of this during your stay.Your comments are valuable to us, and we'll be sure to review our breakfast arrangements to ensure a smoother and more enjoyable experience for our guests in the future.We understand your decision to go to Tim Horton’s across the street, and we hope it provided a satisfactory alternative for your breakfast needs.If you decide to stay with us again in the future, please don't hesitate to let us know if there's anything we can do to make your stay more pleasant. We'd love the opportunity to welcome you back and provide you with a better experience.Warm regards,

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, noise is unavoidable though
Stayed 1 night in Apr 2024
Response from Management on May 4, 2024
Dear Geraldine,Thank you for taking the time to leave a review on Expedia. We're pleased to hear that you found your stay with us pretty good.We understand that noise can sometimes be unavoidable, and we apologize if it affected your overall experience. Ensuring a peaceful environment for our guests is important to us, and we'll certainly look into ways we can minimize any disturbances in the future.Your feedback is invaluable to us as we continuously strive to improve our services. If there's anything specific you'd like to share with us about the noise or any other aspect of your stay, please feel free to reach out.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

6/10 Okay

Norman

Travelled with partner
Near the airport. Clean and quiet. Timmys next door. :-)
Stayed 1 night in May 2024
Response from Management on May 3, 2024
Hi Norman, thank you for sharing your feedback! We're glad to hear that you found our hotel convenient, clean, and quiet during your stay. It's great to know that our proximity to the airport and the presence of Timmys next door added to your overall experience. We appreciate your review and hope to welcome you back again in the future!Warm Regards,

6/10 Okay

Marjolaine, Westlock

Liked: Cleanliness, staff & service
The bed was amazing! A few things could be improved: the toilet is too low, The sides of the tub are high- it might be an idea to have non-slip matt. Also- a screen shot/ photo of the shuttle to/from the airport would be helpful. Overall - great value
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Dear Marjolaine,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our bed amazing and the value of your stay great.We appreciate your constructive comments regarding the toilet height, tub safety, and the suggestion for providing a screenshot/photo of the shuttle to/from the airport. Your insights are valuable to us as we continuously strive to enhance the comfort and safety of our guests. We will certainly take your suggestions into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,

8/10 Good

Oscar

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Hi Oscar,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us.If there are any specific areas where you feel we could improve to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we value your input.We hope to have the opportunity to welcome you back again soon!Best regards,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from Management on May 1, 2024
Dear Nancy,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. It's always our goal to provide excellent service, and we're delighted that we could meet your expectations.We look forward to welcoming you back in the future for another fantastic stay!Best regards,

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok, beds and pillows were confortable. Parking was minimal and not sufficient to accommodate extended stay, contrary to website. But parking close by which worked but was more costly than the hotel we usually stay at.
Stayed 1 night in Apr 2024
Response from Management on May 1, 2024
Dear Debra,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the beds and pillows comfortable during your stay.We apologize for any inconvenience you experienced regarding the parking situation. Your comments regarding the discrepancy between the website information and the actual parking availability are duly noted, and we will address this issue to ensure our guests have accurate information when making their reservations.We appreciate your valuable input and hope to have the opportunity to better serve you in the future.Best regards,

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Although the rooms and facilities are dated, the stay was quiet and comfortable. The provided breakfast was very limited and the coffee was very poor. The front desk staff was very friendly! For the price point I would stay again.
Stayed 2 nights in Apr 2024
Response from Management on May 1, 2024
Dear Nancy,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your stay with us quiet and comfortable, and that our front desk staff were friendly and accommodating.We apologize for any inconvenience you experienced with the dated rooms and limited breakfast options. Your comments are valuable to us as we continually strive to improve our offerings and provide the best possible experience for our guests.We appreciate your willingness to stay with us again and hope to have the opportunity to welcome you back in the future.Best regards,

2/10 Terrible

Colin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled horrible. 3 huge wet spots where they were obviously trying to clean up vomit. Luke warm water in the shower. Diluted apple juice at breakfast. Limited options. How did this ever get an 8.8?
Stayed 1 night in Apr 2024
Response from Management on Apr 29, 2024
I'm sorry to hear about your disappointing experience, Colin. Your feedback is essential for us to address these issues and ensure they don't happen again in the future. We apologize for falling short of your expectations, and we take your concerns seriously. Please know that we will investigate the issues you mentioned and take appropriate actions to improve our services. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to make it right in the future.Regards,

10/10 Excellent

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Super 8 were exceptional. My son lost an item and the front desk staff and housekeeping were extremly helpful and found the item. There was a young lady at the front desk( wish I took her name) who went above and beyond. This was the morning shift of April 27. Thanks ladies. Great great customer service!
Stayed 1 night in Apr 2024
Response from Management on Apr 29, 2024
Thank you for taking the time to share your experience, Margaret! We're delighted to hear that our staff provided exceptional service and went above and beyond to assist you and your son. It's always our goal to ensure our guests have a wonderful stay, and we're thrilled that we could help in finding the lost item. We'll make sure to pass along your kind words to the team, especially the young lady at the front desk. We appreciate your feedback and hope to welcome you back again soon!Warm Regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 29, 2024
It's wonderful to hear that you had such a fantastic experience, Linda! Thank you for sharing your feedback with us. If you have any future travel plans, don't hesitate to reach out. We'd love to assist you again. Safe travels!Warm Regards,

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 29, 2024
Thank you for sharing your feedback, Tracy! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon, please feel free to let us know. We're always striving to provide the best possible service for our guests. We hope to have the opportunity to welcome you back in the future!Warm Regards,

10/10 Excellent

melina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 29, 2024
Thank you for your wonderful review, Melina! We're thrilled to hear that you had such a fantastic experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm Regards,

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 29, 2024
Thank you for sharing your feedback, Anita! We're glad to hear that you had a positive experience overall. If there are any specific areas you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future!Warm Regards,

10/10 Excellent

Karen and Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 26, 2024
Dear Karen and Rodney,Thank you so much for taking the time to share your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we hit the mark with you. Your kind words mean a lot to us, and we can't wait to have the pleasure of welcoming you back for another amazing stay in the future.Warm regards,

8/10 Good

Ross J.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room. Dont recommend booking through the hotel. Use Expedia.
Stayed 1 night in Apr 2024
Response from Management on Apr 25, 2024
Hi Ross, thank you for your feedback! We're glad to hear that you enjoyed your room. We appreciate your recommendation regarding booking through Expedia and will certainly take it into consideration for future guests. We hope to welcome you back again soon!Warm Regards,

10/10 Excellent

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, great value for price, and very quiet and clean.
Stayed 1 night in Apr 2024
Response from Management on Apr 25, 2024
Dear Mervin,Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you found our accommodations convenient, clean, and quiet, and that you felt you received great value for your money. Providing a comfortable and enjoyable experience for our guests is our top priority, and feedback like yours lets us know we're on the right track. We hope to have the pleasure of welcoming you back again soon!Warm regards,

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on May 5, 2024
Dear Shannon,Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a 5-star experience with us. Providing excellent service and ensuring our guests have a wonderful stay is always our top priority. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon!Best regards,

2/10 Terrible

Andrea

There was an incident where the hotel had to put out a warning that there was mace sprayed in the hallway due to a random person causing a ruckus in the hallways
Stayed 2 nights in Apr 2024
Response from Management on Apr 24, 2024
I'm sorry to hear about your experience, Andrea. Safety and security are paramount concerns for any hotel, and incidents like this can be very unsettling for guests. If you haven't already, I would recommend sharing your concerns directly with the hotel management so they can address the situation and ensure measures are in place to prevent similar incidents in the future.Regards,

8/10 Good

K

Liked: Cleanliness, staff & service
Only stayed a few hours before heading out very early for the airport. Check in/out very quick, staff nice at the desk. Nice having Timmys next door
Stayed 1 night in Apr 2024
Response from Management on May 1, 2024
Dear K,Thank you for taking the time to share your experience with us. We're glad to hear that you found our check-in and check-out process quick and efficient, and that our staff at the desk were nice.We understand the importance of convenience, especially for travelers heading to the airport, and we're pleased that you found having Tim Hortons nearby to be a nice amenity.We hope to have the opportunity to welcome you back for a longer stay in the future!Best regards,

2/10 Terrible

Dustin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They gave me a different room then what i booked through Expedia and Expedia was no help
Stayed 2 nights in Apr 2024
Response from Management on Apr 24, 2024
I'm sorry to hear about your experience, Dustin. It's frustrating when there's a discrepancy between the room booked and the one received, especially when support channels don't offer the assistance needed. If you haven't already, reaching out directly to the hotel's management might help resolve the issue or offer some compensation.Regards,

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable; breakfasts were plentiful and delicious! I will definitely stay here again on my next trip to Edmonton.
Stayed 3 nights in Apr 2024
Response from Management on Apr 22, 2024
Thank you for your glowing review, Bonnie! We're thrilled to hear that you had such a comfortable and enjoyable stay with us. We take great pride in providing our guests with a top-notch experience, from cozy beds to delicious breakfasts. We can't wait to have you back with us on your next trip to Edmonton! If you need any assistance in the future or have any special requests, feel free to reach out. Safe travels, and we'll see you soon!Warm Regards,

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute stay . Very accommodating. Happy with service and convience
Stayed 1 night in Apr 2024
Response from Management on Apr 21, 2024
Dear Paula,Thank you so much for taking the time to share your experience with us! We're delighted to hear that your last-minute stay was enjoyable and accommodating. Providing excellent service and convenience is our top priority, so it's fantastic to know that we hit the mark for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were reasonably priced, beds and pillows were very comfortable. Check in was quick and easy. The only disappointment was property advertised extended parking, but found out at check in, we had to park at Park n'fly at a much higher rate than noted on site for hotel extended parking. But given lower nightly rates, the extra cost for parking was ok. And Park n'fly was close by, with great service and shuttle to and from airport right from our vehicle. We did not take advantage of breakfast at hotel, but glad that was atleast an option. Overall, I would consider Super 8 for future overnight stays close to the airport.
Stayed 1 night in Apr 2024
Response from Management on Apr 21, 2024
Hi Debra,Thank you for sharing your experience with us! We're glad to hear that you found our rooms reasonably priced and the beds and pillows comfortable. We apologize for any confusion regarding extended parking and appreciate your understanding of the situation. It's great to know that despite this, you found Park n'fly convenient and had a positive experience with their service.We're also pleased to hear that you found our check-in process quick and easy and that you appreciated the option for breakfast. Your feedback helps us improve, and we hope to welcome you back for another comfortable stay near the airport in the future!Best regards,

10/10 Excellent

Ak

Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Manafement on Apr 21, 2024
Hi Ak,Thank you for leaving us a 5-star rating! We're delighted to hear that you had a very nice experience during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back soon!Best regards,

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Apr 21, 2024
Hi Zachary,Thank you for leaving us a 5-star rating! We're thrilled to hear that you had a great experience during your stay. If you have any specific feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!Warm regards,

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was good with eggs, yogurt, bagels, pancakes and available at 5 am. Coffee in the lobby 24 hours. Clean room with comfortable bed, fridge and microwave. Friendly and attentive staff. Have stayed there in the past as it is convenient to the airport and will stay again. A solid choice
Stayed 3 nights in Apr 2024
Response from Management on Apr 20, 2024
Glad to hear you had such a fantastic experience, Gerry! A perfect 5 out of 5 rating on Expedia speaks volumes. Thanks for sharing your feedback!Warm Regards,

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, amenities
Older hotel and some typical issues with evening airport shuttle. The beds however were heaven!! Sooo comfy!
Stayed 1 night in Apr 2024
Response from Management on Apr 18, 2024
Thank you for sharing your thoughts, Kelly! Your feedback about the hotel's comfort and shuttle service is appreciated. We're delighted to hear that you found the beds so comfortable. We'll certainly take note of your comments regarding the shuttle service to ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay next time!Warm Regards,

8/10 Good

leo, Grande Prairie

Liked: Property conditions & facilities
All very good
Stayed 1 night in Apr 2024
Response from Management on Apr 18, 2024
Thank you, Leo, for your review and for choosing our hotel! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that stood out to you or any suggestions for how we can make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm Regards,

8/10 Good

David, Athabasca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and pet friendly.
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for your review, David! We're pleased to hear that you found our hotel convenient for its proximity to the airport and appreciated our pet-friendly policy. Providing a comfortable and accommodating stay for both our human and furry guests is important to us.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you and your pet back in the future!Warm Regards,

8/10 Good

Laura

Stayed 1 night in Apr 2024
Response from Management on May 4, 2024
Dear Laura,Thank you for taking the time to share your feedback with us on Expedia. We're glad to hear that you chose to stay with us.We see that you rated your experience as 4 out of 5, and we're keen to learn more about how we can make your next stay even better. Your satisfaction is important to us, and we're committed to providing exceptional service.If there are any specific areas where you think we can improve, or if you have any suggestions for us, please don't hesitate to reach out. Your insights help us enhance the experience for all our guests.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service
The receptionist at night is being rude when we check in because we came from flight and lot of baggages, she was not polite to answer my questions and while talking to me her hand was on her chin and she was very unfriendly. I was just asking politely if there is someone can help us or assist us for the baggages because my mom is a senior and I am sick that night, it’s fine if no one is available or you don’t have a services like that but the way she answered me she is so impatient and told me ‘there’s no services like that here in canada’ with the hand on her chin.
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
I'm sorry to hear about your experience, Christine. It's disappointing when a member of our team doesn't meet the level of hospitality we aim to provide. Please accept our sincerest apologies for any rudeness or lack of assistance you encountered during check-in. We truly value your feedback and take your concerns seriously.We will investigate this matter further and address it with our team to ensure that all our guests receive the courteous and helpful service they deserve, especially during challenging situations like yours.If there's anything else you'd like to share or if there's anything we can do to make things right, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm Regards,

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for your feedback! We are glad that you have enjoyed your stay and we hope to see you again.Warm Regards,

10/10 Excellent

Dennis, St Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s proximity to airport, quiet, convenient
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for your excellent rating and positive feedback, Dennis! We're delighted to hear that you found our hotel's proximity to the airport, quiet atmosphere, and convenience to your liking. Providing a comfortable and convenient experience for our guests is always our top priority.If there's anything else we can do to further enhance your experience or if you have any additional feedback to share, please don't hesitate to reach out. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Warm Regards,

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Thank you for your feedback! We are glad that you have enjoyed your stay with us and we hope to see you again.Warm Regards,

10/10 Excellent

Anna

Stayed 1 night in Apr 2024
Response from managemenbt on May 1, 2024
Dear Anna,Thank you so much for your positive review! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific you particularly enjoyed or if you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,

10/10 Excellent

Doxxa

Stayed 1 night in Apr 2024
Response from Mnaagement on May 1, 2024
Dear Doxxa,Thank you very much for your fantastic review! We're delighted to hear that you had such a positive experience during your stay with us. If there's anything specific that made your stay memorable or any suggestions you have for how we can continue to exceed expectations, please feel free to share.We hope to have the pleasure of welcoming you back again soon!Best regards,

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Limited amenities but you know this when you book. Clean and worth the price! Friendly staff
Stayed 1 night in Apr 2024
Response from Management on Apr 10, 2024
Thank you for sharing your experience, Laura! It's great to hear that you found the accommodations clean and reasonably priced, despite the limited amenities. Friendly staff can make all the difference in a stay. Your review will surely help others make informed decisions when booking. Safe travels!Regards,

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
The hotel was very quiet and allowed for a good rest. Front desk staff not overly friendly upon arrival
Stayed 1 night in Apr 2024
Response from Management on Apr 10, 2024
Thank you for your review, Tony. It's great to hear that you were able to get a good rest during your stay due to the quiet atmosphere. However, it's disappointing to hear that you didn't find the front desk staff overly friendly upon arrival. Your feedback is valuable for both the hotel management and future guests. If there are any other aspects of your stay you'd like to share, please feel free to do so!Warm Regards

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness
There was no parking so we had to park at a nearby business. The tub didn't drain properly and the shower didn't turn completely on, so there was both water from the faucet and shower head. Received a call in the morning despite not asking for a wakeup call.
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for sharing your feedback, Chad. We apologize for the inconveniences you experienced during your stay. We understand that parking availability is crucial, and we regret that we were unable to accommodate you onsite. We'll look into the issues you mentioned with the tub and shower immediately to ensure they are addressed promptly. Additionally, we apologize for the unwanted wakeup call; we'll review our procedures to prevent similar occurrences in the future. Your comments are valuable to us as we strive to improve our services. If there's anything else we can do to enhance your experience, please let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfactory stay.Regards,

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to.stay, the arrival staff were great to deal with.
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for your glowing review, Jody! We're thrilled to hear that you had such a positive experience during your stay with us. Providing excellent service from the moment our guests arrive is our top priority, and we're delighted that our staff met your expectations. Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you back again soon for another wonderful stay! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Regards,

8/10 Good

Kristin, Kugluktuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quite area
Stayed 10 nights in Mar 2024
Response from Management on Apr 8, 2024
Thank you for sharing your feedback, Kristin! It's great to hear that you enjoyed the peaceful ambiance of the area. If there's anything else you'd like to share or if you have any questions, feel free to let us know. We're here to help!Thank you,

4/10 Poor

Karissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was just old and the lady checking us in wasn’t very nice or cordial. We were already having a bad day and imagine if she was nice she would have made it a little better!
Stayed 1 night in Apr 2024
Response from Management on Apr 7, 2024
Thank you for sharing your experience, Karissa. I'm sorry to hear that your stay wasn't up to expectations and that the check-in process didn't meet your needs. It's definitely disappointing when interactions with staff don't contribute positively to your day, especially when you're already having a rough time. Your feedback is valuable, and I hope the hotel management takes it into account to improve their customer service in the future. If you need any assistance or further support, feel free to let me know.Regards,

4/10 Poor

Leslie

Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
We appreciate you taking the time to share your feedback, Leslie. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we'd like to understand more about your concerns to address them effectively. If you have any specific issues or suggestions for improvement, please feel free to reach out to us directly. We value your input and hope to have the opportunity to make things right for you in the future. Thank you for bringing this to our attention.Thank you,

10/10 Excellent

alice

Liked: Property conditions & facilities
Convenience and price
Stayed 1 night in Apr 2024
Response from Management on Apr 6, 2024
Hi Alice! Thank you for sharing your feedback. We're delighted to hear that you found our services convenient and reasonably priced. Your satisfaction is our top priority, and we appreciate you choosing us for your travel needs. If you ever need assistance in the future, don't hesitate to reach out. Safe travelsThank you,

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to and affordable. close to many amenities.
Stayed 1 night in Mar 2024
Response from Management on Apr 6, 2024
Hi Glen! Thank you for taking the time to leave us a review. We're thrilled to hear that you found our location convenient and our prices affordable. Being close to amenities is definitely a plus! We're glad you enjoyed your stay and hope to welcome you back soon. If you need anything in the future, feel free to reach out. Safe travels!Thank you,

8/10 Good

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service
This is a good value for your dollar hotel. It's clean, safe and in a convenient location if you have a car or are using the airport.
Stayed 2 nights in Mar 2024
Response from Management on Apr 5, 2024
Thank you for sharing the review! It sounds like a great option for travelers looking for affordability, cleanliness, safety, and convenience. If you have any questions or need further assistance, feel free to ask!Thank you,

10/10 Excellent

Dustin

Stayed 4 nights in Mar 2024
Response from Management on Apr 24, 2024
It's great to see a positive review from you, Dustin! If you have any specific highlights or aspects of your stay that you particularly enjoyed, feel free to share them. Your feedback helps other travelers make informed decisions, and it's always wonderful to hear about positive experiences.Regards,

8/10 Good

carolyn

Liked: Staff & service, property conditions & facilities
Looking right at lot full of trailers - no view at all.
Stayed 1 night in Apr 2024
Response from Management on Apr 2, 2024
Hi Carolyn, thank you for sharing your feedback. We're sorry to hear that your view was obstructed by trailers during your stay. We understand the importance of having a pleasant view and apologize for any inconvenience this may have caused. We'll definitely take your comments into consideration for future improvements. Despite this issue, we hope there were other aspects of your experience that you enjoyed. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. We appreciate your review and hope to have the opportunity to welcome you back in the future.Thank you,