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Reviews of Travelodge by Wyndham Spruce Grove

2 out of 5
Travelodge by Wyndham Spruce Grove
20 Nelson Drive, Spruce Grove, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 916 reviews" "
Rating 8 - Good. 364 out of 916 reviews" "
Rating 6 - Okay. 77 out of 916 reviews" "
Rating 4 - Poor. 23 out of 916 reviews" "
Rating 2 - Terrible. 22 out of 916 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service
The hotel was very basic but suited my needs perfectly fine. I wasn't looking for anything fancy, and they did even have a small gym with a tv so I could get a workout in. The breakfast left much to be desired. Too many choices that were all sub par. The pastries were old and dry and had probably been offered for the last week with no takers. Staff were friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Tara

Liked: Cleanliness
Reasonable property...surprisingly quiet considering proximity to major transportation route
Stayed 1 night in May 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet and easy to get to my destinations. Tv channels sucked.
Stayed 2 nights in May 2024

8/10 Good

Roger

Good
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Roger

No thanks
Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
King junior suite is very nice and roomy. Staff was pleasant and helpful in the morning. Staff when we checked in wasnt as friendly. Not a lot of eye contact. Anyhow, great location, clean roomy rooms and good value. Would stay here again
Stayed 1 night in May 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast and the friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Marilynne

Very comfortable and lovely staff
Stayed 1 night in May 2024

2/10 Terrible

mohammed k

Disliked: Property conditions & facilities
First of I couldn’t connect to the wifi for some reason after so many tries then I tried to turn on the tv remote isn’t working and tv was on hdmi 2 then around the window and ac conditioner was all dirt never thought I’d except Travelodge like this as it isn’t my first time booking but the is the first time I booked at this location discusted and would never come back here ever again
Stayed 1 night in May 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Friendly helpful staff. Room is basic but has everything you need for a short stay. Would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Maligne

Liked: Staff & service, property conditions & facilities
I didn't like the lack of maintenance. Our room had scrapes and scratches on the walls
Stayed 3 nights in Apr 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marinella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Pet friendly good breakfast
Stayed 1 night in Apr 2024

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Ola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Travelled with family. We thought it was one room but we were lodged in a two room accommodation that worked very well for us. Breakfast was good. Mary at the front desk was affable. I use hotel on regular basis, almost forgotten that hotels with daily housekeeping like this one still exist. Will stay here again. .
Stayed 2 nights in Mar 2024

10/10 Excellent

ken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem with registering or check out....good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at che k in at a out 6 was the .ost helpful and pleasant i have ever had. She went the extra mile.
Stayed 1 night in Mar 2024

2/10 Terrible

Leo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The occupant of the room next to ours was noisy and disruptive most of the night and into the morning even with complaint. RCMP were called in morning to remove occupant from the room which resulted in a lot of chaos and disruption. Terrible night sleep and experience!
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
We are deeply apologetic for the commotion during the night of your stay. Another guest with mental health issues had created the disruption. This was addressed as soon as the authorities could come. We too, were frustrated and upset with this rare occurrence. We sincerely hope you have a better stay next time your are in the area.

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I freeze all night the heather wasn’t working I check out at 5am i asked for a refund And it was refuse like it’s acceptable that the customer freeze booooo to the manager:(
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
We are sorry that your experience was not a good one. After you checked, front desk had seen you pass by multiple times and no issues were mentioned. Maintenance checked the heating unit and found it unplugged and working properly. This could have been quickly addressed after you had checked into your room well before you went to bed that evening. We hope you have a better stay next time your are in the area. Thank you for your feedback.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean comfortable rooms. Conveniently located. A good place to stay!
Stayed 1 night in Mar 2024

8/10 Good

Cory

Stayed 1 night in Mar 2024

8/10 Good

Clayton

Liked: Amenities
Stayed there several times and every time was a good place to stay for a few nights
Stayed 1 night in Mar 2024

8/10 Good

Lana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Stayed 1 night in Feb 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was spectacular!
Stayed 1 night in Feb 2024
Response from GM on Feb 5, 2024
Thank you for your postive review. We are glad you enjoyed our breakfast. We hope to see you again!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from GM on Feb 5, 2024
Thank you for your postive review. We hope to see you again!

8/10 Good

Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Feb 5, 2024
Thank you for your postive review. We hope to see you again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Dec 2023
Response from GM on Feb 5, 2024
Thank you for your postive review. We hope to see you again!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stay again
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Thank you for your positive feedback. We hope to see you again in the future!

6/10 Okay

Cory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom gurgled every time flush toilet ,,,, pending how may people on the 4th floor had a sewage smell in bath room from tub
Stayed 8 nights in Jan 2024
Response from GM on Jan 22, 2024
Sorry you had this issue with the tub. However, two maintenance people did attend to the issue. They did not find anything trapped from snaking the line, nor any smell. Thank you for your feedback in order to address any problems.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on Jan 22, 2024
Thank you for your positive response. We hope to serve you again!

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff - good location. Easily walkable around the main areas ( weather permitting) .
Stayed 14 nights in Jan 2024
Response from GM on Feb 5, 2024
Thank you for your postive review. We are glad you had a great experience with us. We hope to see you again!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spruce grove stay
Wasn’t sure what to expect. I needed a pet friendly room. One option had no elevator and I have been stuck on up floors before without elevator and my one dog does not do well with stairs ( he’s a senior) . So I also wanted an elevator in case main floor availability was not an option. So I chose the Travelodge. Very happy with my choice . Didn’t take an opportunity to try the breakfast so can’t comment on that but everything else was great. Would definitely stay there again .
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Thank you for your great feedback. We hope you can experience our highly recommended free breakfast next time you stay with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable bed.
I’ve stayed here before in a room on the side of railway which woke me up in the night. This time I stayed the other side which was much quieter. Friendly staff. Good breakfast but no decaf coffee.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Amenities
Very friendly staff. Easy to find and easy access to the highway.
Stayed 1 night in Dec 2023

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joy

Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Stayed 1 night in Dec 2023

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
We were not there long enough but hotel was clean bed was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Stayed 2 nights in Nov 2023

8/10 Good

Erica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beds are soo soft and comfortable
Stayed 2 nights in Nov 2023