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Reviews of Days Inn & Suites by Wyndham West Edmonton

2.5 out of 5
Days Inn & Suites by Wyndham West Edmonton
10010 179a St Nw, Edmonton, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1115 reviews" "
Rating 8 - Good. 377 out of 1115 reviews" "
Rating 6 - Okay. 176 out of 1115 reviews" "
Rating 4 - Poor. 82 out of 1115 reviews" "
Rating 2 - Terrible. 44 out of 1115 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Amenities
clean rooms very nice restaurant
Stayed 2 nights in May 2024

8/10 Good

Charles, Yellowknife

Liked: Cleanliness, staff & service
Hotel is quite nice but undergoing Renovations at this time. Regardless pretty good value. Restaurant was very good with a varied menu, staff very friendly
Stayed 2 nights in May 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had not been informed that the property was under renovation. Nor were we told at check in that housekeeping service had to be requested. They were extremely noisy working right outside of our room on the third floor early in the morning, they could have been more considerate.
Stayed 2 nights in May 2024

4/10 Poor

Louise

Business traveller, Travelled with partner
Our room was not made up on the second day, when I complained I was told that I had to request it to be done. I told them I was not offered the option and I was told that I had to request the service.
Stayed 2 nights in May 2024
Response from Guest Services on May 23, 2024
Thank you for your feedback. We will be addressing your concerns. We'll work hard to fix the issue you experienced.

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
It would be nice to be told that the facility was under significant renovation, Breakfast was great
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Vitalii, Fort McMurray

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Not really a good experience. Next time will be search better quality and cleaning of rooms. Expectations were higher than we got.
Stayed 2 nights in May 2024
Response from Guest Services on May 21, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean and convenient for an overnight stay
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Andrea

Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Guest Services on May 21, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thanks for staying with us. We appreciate your feedback!5 out of 5by Gerrit onExpediaPosted May 16, 2024

10/10 Excellent

Ivan

Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been nice and had empathy for us displaced families from the wildfire.
Stayed 2 nights in May 2024
Response from Guest service on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jessica

Business traveller
Stayed 2 nights in May 2024
Response from Guest Services on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest service on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on May 14, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Albert

Business traveller
Liked: Staff & service
Street people hang around the back access . Parking spots are very tight when removing your things.
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Lorraine

Travelled with family
Good weekend. Hotel is under construction so some areas are still being worked on. Check in staff was not that welcoming. Very curt and to the point.
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the close proximity to the mall and nearby restaurants. The breakfast was quite good and so was the coffee. I simply have nothing bad to say about this hotel. Maybe a lack of water pressure in the shower but it wasn't that bad.
Stayed 2 nights in May 2024
Response from Front desk on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant hotel, room and common areas very clean. Some renovations underway but they are a non issue. Excellent breakfast, pool and gym. I qould repeat a stay.
Stayed 3 nights in May 2024
Response from Guest service on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mohamed

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is quite, seems safe, breakfast
Stayed 2 nights in May 2024
Response from Guest service on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was the same both days meat
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Albert

Business traveller
Liked: Property conditions & facilities
Exercise room was exceptional. Love the pool and hot tub.
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JEONGTAE, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Guest Services on May 8, 2024
Thanks for staying with us. We are glad you enjoyed your stay and hope to see you again. We appreciate your feedback!

10/10 Excellent

Marilynne

Great staff at the desk The restaurant guys were great. The beds were a little too soft for our liking. Great stay though
Stayed 4 nights in May 2024
Response from Guest Services on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Benita, Fort McMurray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalia checked us in and was wonderful!
Stayed 1 night in May 2024
Response from Guest Services on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was run down and in need of a good cleaning. Under renovation so there’s hope.
Stayed 2 nights in Apr 2024
Response from Guest Services on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot area was not as clean or maintained as expected
Stayed 1 night in Feb 2024
Response from Front Desk on May 3, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Syed

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk on May 1, 2024
Thanks for staying with us. We work hard to make our guests happy!

6/10 Okay

Mika, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Poorly maintained. The shower dripped all night, the curtain rod fell off, housekeeping never came, the countertop was slanted falling out of the wall. Breakfast buffet was great. Pool was sad, small and dirty.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Charlotte, Abbotsford

Liked: Cleanliness, staff & service
The property was being renovated so was not in top form, but still pretty nice. Dinner at the restaurant was delicious. The free breakfast was just okay.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 30, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

vr

Stayed 2 nights in Apr 2024
Response from Guest Services on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in dire need of a clean up. It is outdated, dirty and not up to par with other hotels in the area. Although they offered breakfast it was limited. Apples were brown and shriveled up. Empty coffee pots and juice. Sausages looked raw. I would spend the extra $ and book the hotel next door.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 29, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Rob

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was under major renovations to the front desk area at the time. It definitely took away from the first impression.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Terry, Moose Jaw

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Lots of remodelling going on while I stayed.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ken

Liked: Cleanliness, staff & service
No
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not worth the money
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 22, 2024
Thanks for staying with us. We work hard to make our guests happy!

10/10 Excellent

Evelyn

Stayed 1 night in Apr 2024
Response from Guest service on May 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
It will improve when the renovations are completed.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 20, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Leanne

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property was under construction and felt unclean. After booking, we received an email indicating that the pool and hot tub were unavailable. Check in was slow. Room keys did not work to access elevators so had to return to the line up. Breakfast was very basic. All could have been forgiven if price reflected the conditions but I did not feel that we got good value for the amount paid.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
Thanks for staying with us. We work hard to make our guests happy!

8/10 Good

jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 19, 2024
Thanks for staying with us. We work hard to make our guests happy!

8/10 Good

Gordon

Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 19, 2024
Thanks for staying with us. We work hard to make our guests happy!

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation but staff are very friendly
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Wanda

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The carpet looked new and clean. The room was clean and enjoyed having five pillows. The hot breakfast was good. Unfortunately, the hot tub was dirty and even though a couple of other guests asked for towels no more arrived so the last nine of us had no towels to use. The clerk for check in and check out was polite and informative.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Kristina

Liked: Cleanliness
thanks
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for staying with us. We work hard to make our guests happy!

6/10 Okay

Cory

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The place was currently under renovation so I can’t judge the cleanliness of the hallways and lobby. But in the room we saw multiple stains in the sheets and the room was all around not overly clean. We did get to enjoy the pool and hot tub area which was nice and the staff was also helpful and friendly.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 15, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mahmoud

Stayed 2 nights in Apr 2024
Response from Front Desk on May 5, 2024
Thanks for staying with us. We work hard to make our guests happy!

2/10 Terrible

colin

Stayed 3 nights in Apr 2024
Response from Guest service on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Property had bedbugs
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 14, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Clint

Stayed 2 nights in Apr 2024
Response from Guest service on May 4, 2024
Thanks for staying with us. We appreciate your feedback!