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Reviews of Moxy Edinburgh Airport

3 out of 5
Moxy Edinburgh Airport
1 Fairview Road, Newbridge, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1164 reviews" "
Rating 8 - Good. 328 out of 1164 reviews" "
Rating 6 - Okay. 116 out of 1164 reviews" "
Rating 4 - Poor. 60 out of 1164 reviews" "
Rating 2 - Terrible. 44 out of 1164 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great modern hotel, air conditioning was took weak though and windows barely open making the room hot and stuffy even when weather outside was cool.
Stayed 1 night in May 2024

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Nice room. Dodd in restaurant was good- but it was loud there.
Stayed 1 night in May 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Crew on May 22, 2024
Hey Anita,Thanks for the fab review!Kind regards

4/10 Poor

Andrew

Liked: Cleanliness
Long time to check in. Chef late so had to wait to order food. Contactless machines not working initially so had to pay exact amount in cash.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Andrew, Thanks for taking the time to share your feedback on your recent stay with us, I was sorry to hear that (comment) was not as you expected, we will certainly review your comments with the team

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice...not cheap, but it is Edinburgh in summer! Breakfast was very expencive..£27, so i gave that a miss.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Mark, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the decor at this hotel. It has a good friendly atmosphere in the bar area and comfortable chairs. Food good and well priced, staff very pleasant.
Stayed 2 nights in May 2024
Response from Crew on May 21, 2024
Hey Helen, Thanks for the fab review, so glad to hear you enjoyed your stay!

8/10 Good

Kirby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to airport is nice Nothing really close to hotel for food and services. Took airport shuttle tram downtown to eat, probably should have stayed downtown and taken tram to airport. Clean and solid hotel.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Kirby, Thanks for the fab review, so glad to hear you enjoyed your stay!

2/10 Terrible

Kathryn

Disliked: Staff & service
I received a parking ticket for 19 minutes while I checked in and dropped my bags off. The front desk did not ask me if I had a vehicle. There may have been signs, but since I was not leaving the car for an extended period of time or over night, and the front desk didn't ask if I had a vehicle, then I didn't think it necessary to register a car and pay the days fee for a 19 minute check in! Will not be staying again.
Stayed 1 night in Apr 2024
Response from Crew on May 22, 2024
Hey Kathryn,Please get in contact with us so we can sort this issue.Kind regardsEmily

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite service good.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey John, Thanks for the fab review, so glad to hear you enjoyed your stay!

4/10 Poor

Duncan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Got a double room instead a twin but got proper room next day..Breakfast facilities very poor total nightmare for gluten free customers but with a bit of educating staff this could improve dramatically.
Stayed 2 nights in May 2024
Response from Crew on May 21, 2024
Hey Duncan, Thanks for taking the time to share your feedback on your recent stay with us, I was sorry to hear that your experience with us was not as you expected, we will certainly review your comments with the team

8/10 Good

Alissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the car rental return. Simple check in. Only issue was how hot the room was. The window wouldn't open fully and the fan was blowing hot air.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Alissa, Thank you so much for taking the time to leave a review, great to hear that you enjoyed your stay with us. Hope to see you again soon!

8/10 Good

Varadarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior design was modern n classy
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Varadarajan, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited menu, but very easy walking access to the airport and rental car area.
Stayed 1 night in May 2024
Response from Crew on May 21, 2024
Hey Robert, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy apartment with helpful staff and quiet rooms. Great choice if you're looking for a hotel near the airport.
Stayed 1 night in May 2024
Response from Crew on May 11, 2024
Hey Lauren, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport and Clean
Stayed 1 night in May 2024
Response from Crew on May 11, 2024
Hey Eric, Thanks for the fab review, so glad to hear you enjoyed your stay!

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpfulness of desk staff. Geographical situation. Size, cleanliness and comfort of the room. Didn’t use the public areas at all so can’t comment
Stayed 1 night in May 2024
Response from Crew on May 11, 2024
Hey Andrew, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
allowed to check in early very helpful service
Stayed 1 night in May 2024
Response from Crew on May 11, 2024
Hey Samantha, Thanks for the fab review, so glad to hear you enjoyed your stay!

6/10 Okay

Thomas

Stayed 1 night in May 2024

8/10 Good

Shona

Stayed 1 night in May 2024

4/10 Poor

Gerry

Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey Gerry, Thanks for taking the time to share your feedback on your recent stay with us, I was sorry to hear that that your experience with us was not as you expected, we will certainly review your comments with the team.

10/10 Excellent

Emma

Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Emma, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and warmly place. Friendly staff
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Gary, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Sharon

Travelled with partner
Lovely hotel only 10 minute walk from the airport. Very friendly staff and fab room!
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Sharon Thanks for the fab review, so glad to hear you enjoyed your stay!

4/10 Poor

Iain

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Crew on May 22, 2024
Hi Iain,Thanks for leaving a review.ThanksEmily

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient from the airport. Breakfast was excellent! Employees were very polite and helpful.
Stayed 5 nights in Apr 2024
Response from Crew on May 21, 2024
Hey Matthew, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for right beside airport
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Demi, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Terrance, Kirchheim Unter Teck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Terrance, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value convenient clean comfortable relaxing atmosphere
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Helen, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lighting in the room.
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Edith, Thanks for the fab review, so glad to hear you enjoyed your stay!

8/10 Good

Gemma

Stayed 1 night in Jan 2024
Response from Crew on May 21, 2024
Hey Gemma, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice walking distance to airport
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Andrew, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean. Walking distance to the airport
Stayed 1 night in Feb 2024
Response from Crew on May 21, 2024
Hey Barbara, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crew on May 21, 2024
Hey Maria, Thanks for the fab review, so glad to hear you enjoyed your stay!

8/10 Good

John

Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey John, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey Stewart, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and people were beauties
Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey SEAN, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service
Staff great. Convenient for an early start.
Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey James, Thanks for the fab review, so glad to hear you enjoyed your stay!

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personalised message on the tv on arrival to my hotel room and the free tea and coffee, i also liked the design and decor in the room but i only disliked the cost and the taste of the drinks and food because the pizza nor the chicken wings werent nice, the taste and quality were poor considering the price but the bed was clean and comfortable and the shower was too
Stayed 2 nights in Mar 2024
Response from Crew on May 21, 2024
Hey Jordan, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey Al, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Crew on May 21, 2024
Hey Brian, Thanks for the fab review, so glad to hear you enjoyed your stay!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Easy to find the hotel, the reception is friendly and efficient, the room is clean and tidy and modern If I came to Edinburgh again, I’ll probably choose here again~
Stayed 1 night in Mar 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had one night here in preparation for an early flight. It took us 12 minutes to walk from the hotel to the airport check in - though everyone kept overtaking us and I suspect most people took about 5 minutes. The staff at reception who booked is in and out were lovely and helpful. The girl who booked us in was very kind helping me with some issues with apps on my phone. The room was very clean and with all facilities that we required. Very comfortable bed. Fun quirky decorative features around the hotel that I enjoyed. We enjoyed a free fruit juice each. ( a cocktail each was offered but they were happy to change it to fruit juice when asked). A nice touch. We would highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorota

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy is a very nice, modern hotel. Check in is officially from 3 p.m., but I got my room card at 11 a.m.! The breakfast was great, worth the price and the reception staff very polite and helpful. I gave the cleanliness 4 stars instead of five because the cups in my room were not washed well and there was some garbage under the bed. But apart from that everything was great.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Excellent location for airport. Unfortunately the only room was a ground floor accessible (noisy) and was also far too warm and was unable to change air con settings. Blackout blinds wouldn't close. Staff very good and helpful. Would use again but request a high floor room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed overnight, but it was nice to have food and drink options downstairs and flexible checkout for our early flight.
Stayed 1 night in Mar 2024

8/10 Good

Lesley

Travelled with partner
Great for early morning flights
Stayed 1 night in Mar 2024

10/10 Excellent

James, Cheltenham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite part about Moxy hotels is the workspace and the ironing rooms! Quality of food is generally good and the bar has a good vibe to relax and socialise. The rooms are modern, clean and comfortable, ok for a few nights. There’s limited hanging space for clothes.
Stayed 1 night in Mar 2024