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Reviews of Residence Inn by Marriott East Peoria

3 out of 5
Residence Inn by Marriott East Peoria
201 EASTLIGHT COURT, East Peoria, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 109 reviews" "
Rating 8 - Good. 7 out of 109 reviews" "
Rating 6 - Okay. 1 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel. Friendly staff and reasonable pricing.
Stayed 1 night in May 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

MARIUSZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lillian

Travelled with family
Wasnt informed
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024

2/10 Terrible

Michael G.

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A convenience issue (having an ice machine) turned into a safety issue (leaking water everywhere). Reported it first day at 8:00 A only to came back at 8:00 P to nothing having been done. Front desk said maintenance had left for the day and they would fix it in the morning. After three more nights it never was fixed. I was disregarded and disrespected as a “loyal customer” - I cannot imagine how they treat others.
Stayed 4 nights in Jan 2024
Response from JessicaW. on Jan 19, 2024
Michael G. Thank you so much for your valued feedback. I apologize that we were unable to fix your ice machine during your stay and that you preferred not to relocate to a new room the 1st morning. As a loyal customer we were happy to compensate you with a free points stay; those points have been added to your loyalty account. Thank you again for your valued feedback and loyalty.

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean, friendly, great breakfast!
Stayed 1 night in Jan 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel were wonderful, we felt very welcome. The room was comfortable and spacious. The only issue is the lack of EV chargers - if not in 2023, when?
Stayed 1 night in Dec 2023

8/10 Good

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

B. GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and everything was very nice and clean. My only complaint is the mattress is pretty hard. I was surprised the mattress was so hard being that every other time I've stayed at a Marriott hotel in the past, they've always had super comfortable mattresses, I think they called them Dream soft or something of that sort. Everything else was so great, that for 1 night, I'd stay again.
Stayed 1 night in Dec 2023

8/10 Good

Kristi, Sycamore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice but there was a garbage truck banging dumpsters at 5:30 am on a Saturday which woke us all up and we couldn’t go back to sleep. Everything else was very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be brand new! Everything was in perfect shape. The lobby was beautiful. Our room was amazing! The staff was wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 5 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and roomy, clean, easy to get to and nearby restaurants and Starbucks
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jared

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Stayed 2 nights in Sep 2023

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
I understand why people have gave this hotel almost 5 stars. Its very clean the rooms are very roomy and nice. The bed could be a little more comfy but its the best hotel ive stayed in for a long time
Stayed 1 night in Aug 2023

10/10 Excellent

Kasia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui
Stayed 3 nights in Aug 2023

10/10 Excellent

Matt Origer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing, we witnessed an incident at the front desk where a customer was completely rude and disrespectful, cussing in front of my grandson, the staff asked them to please stop in the most professional way possible, still keeping her composure and maintaining professionalism.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Mm
Stayed 4 nights in Jul 2023

10/10 Excellent

Hamish, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed in Peoria as a pit stop Was handy to some local shopping and the freeway to get going again Great hotel with large rooms and modern facilities in a new hotel Recommend if you have to stay in the area

10/10 Excellent

Brent

Stayed 1 night in Jun 2023

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. Meh area
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 7 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property
Stayed 6 nights in May 2023

10/10 Excellent

Blythe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and loved the amenities. The room was spacious, clean and nice. The staff was so friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Deanna

Stayed 3 nights in May 2023

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and reception was nice. I was a little peeved that a smoke alarm guy came to the room at 8:30 am that came into the room. That should be scheduled after 12 pm and definitely not while we are asleep in the room. Glad that I was not traveling alone. I found that very improper.
Stayed 1 night in May 2023

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed a few times before. Very clean and friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff. Clean and comfortable
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager went out of her way to make everything great 👍
Stayed 2 nights in Mar 2023

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sonny was nothing short of amazing & accommodating during our stay here. We had a great breakfast. The rooms were wonderful & clean. Beds were comfortable. The pool was warm! We will be back here the next time our sports bring us into the area.
Stayed 1 night in Mar 2023

10/10 Excellent

darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stand
Great place, heck it's new. People was load at night though and didn't like that, havc unit was extremely load, like a jet firing up..fridge was dented up, it just shows people don't care anymore..overall it's a nice place
Stayed 1 night in Mar 2023

4/10 Poor

Christy L

Stayed 2 nights in Feb 2023

10/10 Excellent

Jonszhell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff are AMAZING! Rooms are clean and updated.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jonszhell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshingly Comfortable
The hotel is amazingly clean and comfortable and the staff is PHENOMENAL!
Stayed 5 nights in Jan 2023

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an amazing staff!
The staff was great!!! From the front desk to maintenance to cleaning staff! Everyone was super helpful and very courteous! Very much appreciated and we will be staying there again!
Stayed 2 nights in Dec 2022

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room and friendly staff
Stayed 2 nights in Dec 2022

10/10 Excellent

Brian, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway close to restaurants, shopping and other needs. The rooms are comfortable and spacious.
Stayed 3 nights in Oct 2022
Response from Residence Inn Team on Oct 25, 2022
Brian, Thank you for your positive feedback. We appreciate your business and look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Stayed 1 night in Sep 2022
Response from Residence Inn Management on Oct 5, 2022
Thank you for your positive feedback. We hope to have you back with us in the future.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was really nice and spacious. Shopping was really close.
Stayed 2 nights in Aug 2022
Response from Residence Inn Team on Sep 17, 2022
Hi Sue, Thank you for staying with us we hope to have you back with us in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Residence Inn Team on Sep 17, 2022
Thank you for staying with us, we are very glad you enjoyed your stay.