All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 354 out of 747 reviews" "
10 - Excellent
354
Rating 8 - Good. 321 out of 747 reviews" "
8 - Good
321
Rating 6 - Okay. 56 out of 747 reviews" "
6 - Okay
56
Rating 4 - Poor. 9 out of 747 reviews" "
4 - Poor
9
Rating 2 - Terrible. 7 out of 747 reviews" "
2 - Terrible
7
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Morris
Apr 6, 2024
Morris
Stayed 1 night in Apr 2024
Response from Destiny on May 15, 2024
Hi Moris Thank you for taking the time to leave a review. We hope to see you again soon.
Great communication especially for us because we were a late check in and very early check out. The lady we spoke to was very friendly and professional, went out of her way to accomodate us, fantastic thabk you very much
Casimiro
Stayed 1 night in Apr 2024
Response from Destiny on May 15, 2024
Hi Casimiro Thank you for taking the time to leave a review we're very happy to hear that you enjoyed your stay and that we could help you guys out we hope to see you again soon.
Great checkin process with very friendly attendant. Close to several restaurants and the campus, highly recommend
William
Stayed 1 night in Mar 2024
Response from Allie on Mar 25, 2024
Thank you William for taking the time to review our property. We are pleased you had a pleasant experience. We look forward to seeing you again, until then take care and have the best day.Kind RegardsAllie
6/10 Okay
Maryann
Mar 2, 2024
Maryann
Stayed 1 night in Mar 2024
Response from Allie on Mar 25, 2024
Thank you for taking the time to review our property. We hope you enjoyed your stay with us and join us again, until then take care and have the best day.Kind Regards
8/10 Good
Garry
Travelled with partner
Feb 29, 2024
Good location…able to walk to many places.
Garry
Stayed 3 nights in Feb 2024
Response from Kaylee on Mar 1, 2024
Thank you for leaving a review with us. We hope to see you again in the near future.
A super lay out, with great facilities. Super impressed with this motel.
victoria
Stayed 2 nights in Feb 2024
Response from Kaylee on Mar 1, 2024
Thank you for leaving a review with us. We are so glad you enjoyed your stay. We very much value our customers reviews. We hope to see you again in the near future.
Centrally located, clean. Wifi a bit patchy in some places. Owner was really responsive and attentive. Double glazing helps a lot with noise being on main road. Stayed here twice and would definitely stay again. Recommended
Susan and Grant
Stayed 1 night in Feb 2024
Response from Kaylee on Mar 1, 2024
Thank you so much for leaving a review with us. We are glad you enjoyed your stay with us and that our team was receptive with your needs.
Great stay, staff were fantastic and accommodating. Room was spacious and comfortable. Have stayed before and will stay again.
Jane
Stayed 2 nights in Jan 2024
Response from Kaylee on Mar 1, 2024
Thank you for leaving us a review. We are thrilled you enjoyed your stay and that you have plans to revisit. We hope to see you in the near future, until then take care.
The reception staff were friendly,
inviting,informative and organised.
Being a pet friendly property was great for our wee dog it was like home away from home
Rooms were fresh,clean,tidy,quiet and relaxing.
Would book again.😊
Mel
Stayed 1 night in Jan 2024
Response from Kaylee on Mar 1, 2024
Thank you for leaving a review. We are so glad you enjoyed your stay and that we could provide you with what you needed. We hope to see you again in the future.
Friendly office staff, place was clean and tidy and so close and convenient of where we needed to go.
Courtney
Stayed 2 nights in Jan 2024
Response from Kaylee on Mar 1, 2024
Thank you for taking the time for leaving a review Courtney. We are so glad you enjoyed your stay and that we were accommodating. We hope to see you again in the near future.
A lovely one night stay in a standard studio apartment. The room was very clean and tidy. Hosts very pleasant and helpful. Easy parking on the premises.
Susan
Stayed 1 night in Jan 2024
Response from Destiny on Jan 9, 2024
Thank you for taking the time to leave a review we are happy to hear you enjoyed your stay and hope to see you again soon. Have a lovely rest of your day and a happy new year. Kind Regards Destiny
Amongst the most friendly motels I have ever had the pleasure to stay at. Excellent local knowledge and advice on places to go, things to see and places to eat. Great location only a very short walk from anything you could want; gardens, restaurants, takeaway options, and a 10-15min short stroll to central Dunedin (the Octagon). Motel itself is kept very clean and is comfortable.
S
Stayed 2 nights in Dec 2023
Response from Allie on Jan 7, 2024
Thank you so very much for your review most importantly your stay with us. We really appreciate your time it is wonderful passing this feedback onto the staff, they work really hard and it is because of them that we are able to keep the facility at a reasonable level, all praise to the team. Again thank you and we hope to see you all again in the future, until then take care and have the best day.
A very handy location. Just another nice motel, made more special by Allie and Destiny, who were very kind and helpful.
Carole
Stayed 1 night in Nov 2023
Response from Allie on Jan 7, 2024
Thanks CaroleIt's easy to be nice to really nice people like yourself and the pleasure was ours so we all hope to see you again in the future, until then take care and have the best day.Kind Regards
Fantastic location, amazing staff and great facilities. Recommend and would stay again.
Nicky
Stayed 2 nights in Nov 2023
Response from Kayla on Nov 12, 2023
Nicky, Thank you for taking the time to leave us such a great review. We're so glad you enjoyed your stay here with us and hope too see you again in the future :)
Everything was fine including price - except for our unit that faced the one way system - so had trucks and other vehicles all night.
To their credit, they did warn us about that when booking.
Karen
Stayed 1 night in Nov 2023
Response from LAB on Nov 10, 2023
Hi KarenThankyou for staying with us and taking the time to give us a review.Look forward to seeing you in the future.Please do pick a room off the road next time, it will be more enjoyable.LAB
Many thanks Patrick Brownies Mattress is the place to go for your Mattress they truly are the best! So pleased you enjoyed your stay, we hope to see you again until then take care and have a great day.
6/10 Okay
Rachel
Nov 6, 2023
Liked: Cleanliness, staff & service, room comfort
The manager was very friendly and happily changed our room. When I called later and asked for help he was there within minutes. Ample parking with easy access.
Highly recommended motel.
Rachel
Stayed 1 night in Nov 2023
Response from LAB on Nov 7, 2023
Hello Rachel.Thankyou for taking the time to give us a review.Look forward to seeing you in the future.LAB
Owners are fantastic and rooms are always clean and lovely.
Bree
Stayed 1 night in Nov 2023
Response from LAB on Nov 6, 2023
Hi Bree.We love it when customers are happy with their stay.Thankyou for taking the time to give us a review.Look forward to seeing you in the future.LAB
Hi Leesa.Thankyou so much for staying with us and taking the time to give us a review.Pleased you were happy with our motel.Look forward to seeing you in the future.LAB
Very friendly and helpful welcome. Very comfortable and spacious room.
Peter
Stayed 1 night in Oct 2023
Response from LAB on Nov 3, 2023
Hi Peter.Thankyou so much.We love it when customers are happy with their stay.Look forward to seeing you in the future.LAB
6/10 Okay
April
Business traveller, Travelled with partner
Oct 29, 2023
Disliked: Cleanliness
Cleanliness was poor. No excuse for dirt build up in corners of kitchen windows and in the bathroom around shower etc. Stick on vinyl tiles would hide a great deal of the hard water damage and can be readily replaced when needed. No blind in the kitchen meant the security light behind shone straight on to the bed making it difficult to sleep. Toilet seat wouldn't stay up for the convenience of a male!! Music across the road was pleasant but stayed on too late for travellers.
April
Stayed 1 night in Oct 2023
Response from Allie on Nov 2, 2023
Hi AprilThank you for your review. I did a double take when I read this and strangely enough my finding's were somewhat different to yours for example I didn't see nor could i wipe any dirt from the corners of the window or shower, I pulled the kitchen blind down without any problem and the cord was clearly visible and so was the blind ??? Toilet seat has been fixed, sorry for the inconvenience had you dialed reception we could have fixed that in seconds. Thank you for the suggestion of Vinyl stick on tiles, bit tacky so we'll pass. Unfortunately we cannot control the Students or what time they choose to be quiet that's a them problem. Wishing you all the very best for your future.Kind Regards
8/10 Good
Matthew
Oct 29, 2023
Liked: Cleanliness
Matthew
Stayed 1 night in Oct 2023
Response from LAB on Oct 31, 2023
Hi Matthew.Thankyou for staying with us and taking the time to give us a review.Look forward to seeing you in the future.LAB
10/10 Excellent
Avril
Oct 26, 2023
Avril
Stayed 1 night in Oct 2023
Response from Kaylee on Nov 16, 2023
Hi Avril, thank you for taking the time to leave a review. We hope to see you again in the near future.
So convenient to Dunedin and all the attractions. Room lovely. Third visit. Only a couple of blocks from botanical gardens
Ann
Stayed 1 night in Oct 2023
Response from LAB on Nov 3, 2023
Hi Ann.So pleased you are happy staying with us.Look forward to seeing you again.LAB
6/10 Okay
Sylvie
Business traveller
Oct 21, 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Dog friendly and staff very friendly. Room was overall vlean but old toilet cystern covered iin old mould not a good look. Needs replaced or covered.
Sylvie
Stayed 1 night in Oct 2023
Response from LAB on Oct 31, 2023
Hi Sylvie.So pleased you could bring your pet.Look forward to seeing you and your pooch in the future.LAB
10/10 Excellent
Georgia
Oct 18, 2023
Georgia
Stayed 1 night in Oct 2023
Response from Allie on Nov 8, 2023
Thanks Georgia for our great review, we have passed it onto the Staff they work really hard so all credit to them. Again thank you we hope to see you again in the future until then take care and have the best day.
Really great host! I’ve stayed here before. It’s central and convenient. There’s free parking which really is huge plus. And the facilities are terrific!
Ann
Stayed 1 night in Oct 2023
Response from LAB on Oct 12, 2023
Hi Ann. Thankyou so much for your very nice review.We love it when people are happy staying with us.Look forward to seeing you in the future.LAB