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"In this case, our anniversary experience on the first night at the Hilton Hotel in Greenville, SC, was awful. The mattresses were lumpy and squeaky, and the sheets were dingy. The pillows smelled of cigarette smoke even though this is a smoke-free building. The coffee cartridges were not replaced. We had planned to spend an extra night, but packed everything and went to check out. We wanted to know how much our cancellation fee would be, but the intuitive woman behind the counter wanted to know why. We explained our unpleasant experience to her and said this was our anniversary. She apologized and asked if we would wait while she called the GM. The GM's swift response, a testament to the hotel's commitment to make it right and guest satisfaction, was a welcome surprise. We were relocated to another room that was emaculate with stunning views of the city. Dinner was amazing the food was more than enough and absolutely delicious as well as breakfast, so the onsite resturant is definitely worth a visit. Our concerns were addressed beyond our expectations! My wife and I were delighted with Mrs. Yiesha Cobb, the General Manager, in fulfilling her promise to us for an anniversary that we would never forget, and we won’t."

"The breakfast omelette guy and the staff that clean the tables was awesome "

"It’s location was very convenient to downtown Greenville as well as shopping and dining"

"Walk to twin peaks. Nice value"

"None "

"Our room was clean, easily accessible, dog friendly which was so great. It’s a bit of the path but would definitely book again "

"I loved how everything we wanted to access in downtown Greenville was right near our hotel. "

"Hotel was great. staff was friendly ..It was in the best location. Easy walk to everything. we also did some hiking while in town and both state parks we went to where within an hour and had amazing hikes"

"Great staff "