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Reviews of The Oliver Inn

3 out of 5
The Oliver Inn
132 E Superior St, Duluth, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 118 reviews" "
Rating 8 - Good. 23 out of 118 reviews" "
Rating 6 - Okay. 12 out of 118 reviews" "
Rating 4 - Poor. 10 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Response from Megan L, GM The Oliver Inn/ Endion Inn on Apr 10, 2024
Thank you Joseph! We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and historic area! highly recommend this place!!
Stayed 1 night in Mar 2024
Response from Megan L, GM The Oliver Inn on Apr 1, 2024
Thank you Travis! We appreciate your feedback. Think of us when you are in Duluth!

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 1 night in Mar 2024
Response from Megan L, GM The Oliver Inn on Mar 22, 2024
Thank you for your feedback Faith. We appreciate you!

10/10 Excellent

Kaetlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and Loved the historic architecture!
Stayed 1 night in Feb 2024
Response from Megan Lamphier, General Manager on Mar 4, 2024
Thank you Kaetlyn! We appreciate your feedback. We hope you return again in the future!

10/10 Excellent

Pamela

Stayed 2 nights in Feb 2024
Response from Megan Lamphier, General Manager on Mar 4, 2024
Thank You Pamela! We appreciate your feedback. We hope you return again in the future.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fantastic Historical location with modern conveniences.
Stayed 1 night in Feb 2024
Response from Megan Lamphier, Hospitality on Feb 19, 2024
Thank You Erik! We appreciate your feedback. We would love to have you stay with us again in the future!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location, however room with a chill
Great location in Downtown Duluth, easy walking distance to shops, coffee shops and restaurants. The room was clean and the remote check-in service was outstanding with clear communication. The temperature in the room was the biggest downfall. When we arrived, the temperature was 61 degrees. Although we set the thermostat at near 80 degrees, the temperature in the room never got over 67 degrees so the room was a constant discomfort. There is a small electric fireplace heater that was helpful, but the room remained cool throughout the night. The bed has a nice thick comforter so sleeping was not an issue due to the colder temps in the room.
Stayed 1 night in Feb 2024
Response from Megan Lamphier, Hospitality on Feb 10, 2024
Thank you Melissa for your feedback. We appreciate you choosing to stay with us here at The Oliver Inn. I'm sorry for the inconvenience of the temperature. We will do everything we can to fix this concern. We hope you book with us again in the future.

10/10 Excellent

Rhonda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Megan Lamphier Hospitality on Feb 10, 2024
Thank you for your rating Rhonda. We hope you had a great stay with us and we hope you book with us again!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Louise, Hospitality GM on Feb 11, 2024
Thank you for your feedback!

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read the past reviews very carefully from the lowest ones to the highest ones. To start, parking for the weekend ended up being free at the HART parking lot likely because of a failed gate machine. That was a plus! To get to the elevator, you have to walk past the sushi restaurant. You may or may not find that appealing. I felt that it was ok. It's not any different than some other places. I loved the decor and the vibe the hallways and the room. I didn't get a chance to use some of the amenities but it definitely deserves at least a 4/5.
Stayed 1 night in Jan 2024
Response from Louise, Hospitality GM on Feb 11, 2024
Thank you very much Keven we really appreciate your feedback!!

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024
Response from Louise, Hospitality GM on Jan 24, 2024
Thank you so much for your feedback. Visit us next time you are in Duluth.

8/10 Good

Tammy

Stayed 1 night in Jan 2024
Response from Louise, Hospitality GM on Jan 24, 2024
Thank you for your feedback. Please let us know if there is anything that could have made your stay with us better. We would love to hear how we could improve!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and a great place to stay. I would say it is fairly loud during the day due to the bustle of downtown, if you plan to stay and need leisure during the day find a way to drown out the noise.
Stayed 1 night in Jan 2024
Response from Louise Auger, Hospitality GM on Jan 20, 2024
Thank you very much for your feedback!

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023
Response from Louise, Hospitality GM on Jan 24, 2024
Thank you for your feedback. Think of us next time you are in Duluth.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry cool...
Very cool. Entrance is a little goofy with the restaurant and it would have been nice to have a front desk to get food and entertainment suggestions from. However they were very up front about what to expect and we weren't caught off guard. Would definitely use them again.
Stayed 1 night in Dec 2023
Response from Louise, Hospitality GM on Feb 11, 2024
Thank you for your feedback and suggestions Jonathan!

10/10 Excellent

Clarissa

Stayed 1 night in Dec 2023
Response from Louise Auger, Hospitality GM on Jan 22, 2024
Thank you for your feedback!

10/10 Excellent

Sharlea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing! Above and beyond expectations! The restaurant, the sauna, the Speakeasy, and amazing art, all in one place....Absolutely wonderful!
Stayed 3 nights in Dec 2023
Response from Louise Auger, Hospitality GM on Jan 20, 2024
Thank you for your feedback!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Louise, Hospitality GM on Dec 24, 2023
Thank you Rhonda! We appreciate your feedback!

10/10 Excellent

Jen

Stayed 2 nights in Dec 2023
Response from Louise, Hospitality GM on Dec 18, 2023
Thank you for the awesome review!

8/10 Good

Michelle

Stayed 1 night in Dec 2023
Response from Louise, Hospitality GM on Dec 18, 2023
Thank you for the great review! If you could get a little feedback we would love to make your next stay awesome!!

8/10 Good

Diane

Stayed 2 nights in Dec 2023
Response from Louise, Hospitality GM on Dec 15, 2023
Thank you for your feedback!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Louise, Hospitality GM on Dec 15, 2023
Thank you for your feedback!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Unique historical hotel with great decor. Unstaffed but checkin and other instructions are very clear. Very comfortably furnished and it was good value for money, at least in off season, compared to other Duluth hotels. I'd happily stay again
Stayed 1 night in Nov 2023
Response from Louise, Hospitality GM on Dec 1, 2023
Thank you for your feedback!

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Louise, Hospitality GM on Dec 24, 2023
Thank you Bryce! We appreciate your feedback!

4/10 Poor

Donna

Liked: Cleanliness, staff & service, amenities
Checking in and mechanism is door lock not working called for help they came right away but unfortunately she couldnt figure it out called the maintenance man to come and work on it annd in the mean time dhe upgraded our room wicth was alot bigger and only problem was heat was only at 58 degrees and thermostat was crazy could adjust it at all. Thank goodness for the fireplace it brought the temperature up to 60. Nice location with shopping and bars and restaurants. Many thanks to lousie she tried helping.
Stayed 1 night in Nov 2023
Response from Nevada Assistant GM on Dec 1, 2023
Thank you for your feedback. We have fixed the heating problem and have ordered the parts for the locking mechanism. Hopefully in the future you will consider staying with us again. Thank you.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. The hotel was historic, quaint and unique. Parking was a challenge as the ramp across the street was sketchy.
Stayed 1 night in Nov 2023
Response from Nevada Assistant GM on Dec 1, 2023
Thank you for your feedback!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
Great boutique inn in the heart of Duluth! Loved our stay. We will be back. Easy virtual check in process, clean, comfortable, blackout curtains, convenient sushi restaurant and speakeasy in the building.
Stayed 2 nights in Nov 2023
Response from Louise, Hospitality GM on Nov 23, 2023
Thank you for your feedback! We love to hear you enjoyed your visit!

6/10 Okay

Anthony

Travelled with family
Disliked: Cleanliness, staff & service
One and done
Bottom floor, very dingy room, no windows. Pay for parking, not homey.
Stayed 4 nights in Nov 2023
Response from Louise, Hospitality GM on Nov 14, 2023
Hello Guest,Thank you for taking the time to review your stay. AS a newer style hotel, guest feedback is very important to us and I apologize the room was not what you expected. Having listed this as an INTERIOR room with a shared bathroom in the room name, and in the room description. As well as the Check-In information, I am hoping you can point us in the direction of a place where it would have been more noticeable to you? We want all of our guests to enjoy their stay which is why we provide a 5 page Check-in information letter to each guest explaining everything about our hotel. This letter starts with where to park, how to enter the hotel and your room, and includes connecting to wifi and walks through everything you should need to know to make your stay as smooth as possible.. I do hope you will join us again soon, but in a room that fits your wants. We have a variety of rooms and I feel any of the rooms 5-13 would be a better fit to make your stay more enjoyable.Again, thank you for the review, we take our customer feedback seriously. It is important to be able to take your feedback to make adjustments where possible for our future guests.Travel Safe!

8/10 Good

Jennifer

Stayed 1 night in Nov 2023
Response from Louise Auger, Hospitality GM on Nov 7, 2023
thank you for your feedback!

4/10 Poor

Rob

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Louise Auger, Hospitality GM on Oct 26, 2023
Thank you for your feedback!Oliver Inn

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Louise Auger, Hospitality GM on Oct 26, 2023
Thank you for your feedback!Oliver Inn

6/10 Okay

Bryn

Business traveller
Liked: Cleanliness, staff & service, amenities
This property was beautiful and unique, however the room I stayed in was very noisy from people on the street all hours of the night. The room also smelt very strongly like fish, I assume from the sushi restaurant below.
Stayed 1 night in Sep 2023
Response from Louise Auger, Hospitality GM on Oct 19, 2023
Dear guest,Thank you for taking the time to leave a review about your recent stay at our hotel. We appreciate your feedback and we're sorry to hear that your experience did not meet your expectations.We would like to learn more about the specific areas where we fell short during your stay. Your comments are valuable they help us identify areas for improvement. If possible, could you please provide more details about the issues you encountered?We strive to deliver exceptional service and we apologize if there were any shortcomings during your visit. would like to have the opportunity to address your concerns and make it right. If you would be willing to discuss your experience further, please feel free to reach out to our management team directly.We appreciate your feedback and hope to have the chance to welcome you back in the future, providing you with a more satisfactory experience.Best regards,Hotel Management

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Louise Auger, Hospitality GM on Oct 19, 2023
Dear guest,Thank you for taking the time to leave a review about your recent stay at our hotel. We appreciate your feedback and we're sorry to hear that your experience did not meet your expectations.We would like to learn more about the specific areas where we fell short during your stay. Your comments are valuable they help us identify areas for improvement. If possible, could you please provide more details about the issues you encountered?We strive to deliver exceptional service and we apologize if there were any shortcomings during your visit. would like to have the opportunity to address your concerns and make it right. If you would be willing to discuss your experience further, please feel free to reach out to our management team directly.We appreciate your feedback and hope to have the chance to welcome you back in the future, providing you with a more satisfactory experience.Best regards,Hotel Management

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Louise Auger, Hospitality GM on Oct 19, 2023
Thank you for your feedback, we appreciate it greatly.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, so unique!
Stayed 1 night in Oct 2023
Response from Louise Auger, Hospitality GM on Oct 19, 2023
Thank you for your feedback, We appreciate it greatly

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand suite 7 is an experience and the building as a whole is awesome!!
Stayed 2 nights in Sep 2023
Response from Louise Auger, Hospitality GM on Oct 19, 2023
Thank you so much for your comments we really appreciate it.

10/10 Excellent

Kaeli

Liked: Cleanliness, property conditions & facilities, room comfort
Cute spot!
Lovely place, centrally located, comfortable bed and clean- perfect!
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Very cool historic building in great location right downtown. Would highly recommend. Don’t let the “staffless hotel” thing scare you away 1 it was super easy to navigate the entrance and individual room security and staff were very responsive via text and phone. Great experience overall and will definitely book again when visiting Duluth!
Stayed 2 nights in Sep 2023

10/10 Excellent

Margaret

Disliked: Cleanliness
Parking
Stayed 1 night in Sep 2023

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was so unique! Cool decor, easy to walk to the lake and restaurants. We loved walking on the trails around the lake. The hotel was super clean and comfortable. We stayed in room 12 and loved it. There is t a front desk but the staff text frequently to check in and see if your enjoying your stay. It was great! I would come back again!
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey, but you're well located. No onsite parking (casino parking across the street is 12/day), and no onsite staff, but quite good.

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bathroom is shared by many rooms (2 people) and toilet is needed in my emergency and I lost it in my pants. The bedroom temperature could not be adjusted. Cold air blew in every night and I had to use two covers. The bath shower head direction could not be adjusted and jammed to not reposition downward for better rinsing of soap, etc. Only one chair seat to sit. You pay in advance to get in. Price is differently (higher) than when originally booked several months ago in anticipation of trip and as presently advertised on website as on the day of use for the Swede room. Could not reveiw preview charges. Received ebill bill after payment submitted. They have your credi/debit card in advance.
Stayed 2 nights in Sep 2023
Response from Brewhouse Hospitality - The Oliver Inn on Sep 5, 2023
Hello James, I'm sorry to hear you didn't have the best stay. being that you booked threw a third-party sight they should have told you about the situation with the shared private bathroom. As far as us having your card information that is incorrect. We don't see any CC info and we charge your stay the day of. You Pay your booking sight first. I hope I have cleared up some things to watch out for in the future when booking a room. I will take everything you said into consideration and make some changes. Thank you for staying with us.

6/10 Okay

Michael

Stayed 2 nights in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Sep 5, 2023
thank you for choosing to stay with us.

10/10 Excellent

Jason, Montevideo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a very unique, it is as if an Airbnb and Hostel had a child. You have your own private sleeping quarters with very and I mean very comfortable beds (I wish I had checked to see what kind of mattress it was because I need one at home), but you share the bathroom/shower with 3 other rooms. Now don't let the sharing of the bathroom turn you off this space.It was a very clean and very nice up-to-date bathroom! We all used to share shower space in high school gym class or at Y. Their cleaning staff seemed to be on top of things. My room had a tv, fridge, microwave, Nespresso maker, sink, and mirror. It is a very cool use of a very old building, Yogo/gym right down the hall, a bar in the basement, and a Japanese/Sushi restaurant on ground level. Not to mention, there is a casino across the street and you can take the walking bridge to park above the tunnel just behind the building, after a short 8-minute walk you are in Canal Park to enjoy all the shopping and restaurants. I will definitely book this room again for my next trip to Duluth.
Stayed 2 nights in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Aug 28, 2023
Jason, we are so glad that you enjoyed your time here. We are definitely looking forward to your next stay. Wait till you see all the new renovation happening in January.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
We were pleased with the Merritt room, comfy Queen beds, and location. There was one issue: We were unable to re-enter the room after dinner, as the lock kept shutting down before we could hit the "check" button. After about 5 minutes we got in--was a battery low?
Stayed 1 night in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Aug 28, 2023
Michael, thank you again for choosing to stay with us. We are glad you enjoyed your stay. Yes the batteries were getting low but they have been changed. I'm sorry for that inconvenience. We hope to see you again in the future.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Aug 28, 2023
Emily, thank you for choosing to stay with us! We really appreciate it. We hope you enjoyed your time here and look forward to having you again in the future.

10/10 Excellent

Jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully unique! Also, great communication from the staff/owners.
Stayed 1 night in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Aug 23, 2023
Jada, thank you again for choosing to stay with us! We truly appreciate it. We look forward to you staying with us again in the future.

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an experience as well as a place to stay. We enjoyed our stay and the historic building. My only issue was with parking. Easy to move the car after business hours to park on the street. Otherwise, a long distance to haul luggage.
Stayed 1 night in Aug 2023

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property. We stayed to celebrate a birthday and couldn’t have found a better gem! The only con was the inability to control your individual room temperature and it ended up being uncomfortably warm. All amenities and the rooms were amazing! Thank you for a memorable stay.
Stayed 1 night in Aug 2023
Response from Brewhouse Hospitality - The Oliver Inn on Aug 20, 2023
Jane, Thank you again for choosing to stay with us. We are glad you enjoyed your stay. I'm sorry about the room being warm. We are working on a solution for that as we speak.

2/10 Terrible

Michael

Stayed 2 nights in Aug 2023
Response from Louise, Hospitality GM on Nov 17, 2023
Dear guest,Thank you for taking the time to leave a review about your recent stay at our hotel. We appreciate your feedback and we're sorry to hear that your experience did not meet your expectations.We would like to learn more about the specific areas where we fell short during your stay. Your comments are valuable they help us identify areas for improvement. If possible, could you please provide more details about the issues you encountered?We strive to deliver exceptional service and we apologize if there were any shortcomings during your visit. would like to have the opportunity to address your concerns and make it right. If you would be willing to discuss your experience further, please feel free to reach out to our management team directly.We appreciate your feedback and hope to have the chance to welcome you back in the future, providing you with a more satisfactory experience.Best regards