Doug - I'm really glad that your time with us was filled with wonderful memories! I'd be honored to welcome you back in the future for another fantastic getaway.

Sharon - I’m delighted to hear that you enjoyed your stay at the Pilot House Suite. Our picturesque location next to the creek is indeed one of our favorite features so I’m glad that you appreciated it too. Thank you for your kind recommendation! I’d be thrilled to welcome you back again in the future!

Charles - Providing a welcoming and enjoyable experience for our guests is our top priority, so it's wonderful to know that you found the Pilot House to your liking. I hope to have the opportunity to welcome you back soon!

Nathaniel - I’m thrilled to hear that you had a wonderful experience at the Barnum Suite. It's truly rewarding to know that we met your expectations. I hope to have the pleasure of hosting you again for another fantastic stay!

Madi - Ensuring the beauty and cleanliness of our space is a top priority, so it's fantastic to hear that this resonated with you. Safety and security are also paramount to us, and we're glad you felt secure during your stay. We’re dedicated to providing exceptional service and we’re here to go above and beyond to assist you. I’m honored by your praise and grateful for your decision to return in the future, I can't wait to welcome you back!

Valerie - I truly appreciate you sharing your experience at the Jay Cooke Suite. look forward to welcoming you back in the future!

Hello Jess,First and foremost thank you for choosing GG Barnum Mansion for you stay in Duluth. We value your feedback and are terribly sorry this was part of your experience.Please know we have a 24-7 customer service line for any concern of guests may have during their stay.We would love the opportunity to host you again in the future to give you the true 5 star experience that Heirloom Vacation Rentals takes such pride in. Kind Regards,Kelsy & The Heirloom Team

Hi William,Thank you so much for your feedback on the locks, we have thoroughly assessed the keypads in each unit in order to prevent this for you and other guests in the future. Thank you for choosing GG Barnum Mansion.Kind Regards,Kelsy & The Heirloom Team

Doreen - Thank you for sharing your experience at the General Mills Suite! I'm delighted to hear that you enjoyed our beautiful home and the inviting shared spaces. It's wonderful to know that our pastries added a special touch to your breakfast experience. I appreciate your kind words and look forward to welcoming you back in the future!

Desiree - Thank you for taking the time to share your experience at the Jay Cooke Suite! I'm delighted to hear that your spontaneous night away was nothing short of amazing. Your kind words serve as motivation for us to continue providing exceptional experiences for all our guests. I eagerly look forward to welcoming you back for another memorable stay!

Thank you for sharing your thoughts on your recent stay at General Mills Suite! It's always rewarding to know that our guests appreciate the effort we put into creating a memorable and pleasant experience. I’m thrilled that you’d choose to stay with us again, so I really look forward to welcoming you back soon!

Hi Josh,Thank you for your feedback on your stay in the General Mills Suite.We appreciate constructive feedback and have worked diligently to improve the quality and access of hot water in the property. Our team takes pride in giving each guest a 5 star experience and we hope you will consider giving us the opportunity to provide that at one of our Heirloom Vacation Rental properties the next time you visit Duluth.Kind Regards,Kelsy & The Heirloom Team

Thank you so much for your creative review! I truly appreciate the effort you took to showcase the various aspects of the GG Barnum Mansion on your website. It's fantastic to hear that you explored the entire property, and I’m glad to know that our website will be your go-to option for future visits. Your support means a lot to me, and I can't wait to welcome you back for another delightful stay!

Thank you so much for taking the time to review your stay at GG Barnum Mansion.We pride ourselves in offering a 5 star experience and would love to host you again at one of our many Heirloom Vacation Rental properties.Kind Regards,Kelsy & The Heirloom Team

Thank you for the 5 star review Pamela! We hope to host you again at Heirloom Vacation Rentals.Kind Regards,Kelsy & The Heirloom Team

Hi Carew,Thank you for your feedback on the shower head in the Veranda Suite. We value productive feedback and have taken the time assess and repair this issue so that it will not happen to future guests.We hope you will consider an Heirloom Vacation Rental on your next visit to Duluth. Our team would love the opportunity to provide you with a 5 star experience.Kind Regards,Kelsy & The Heirloom Team

Thank you for sharing some lovely thoughts with us, Brandi! Providing an environment that is clean, quiet and relaxing is our top priority, and we're joyful knowing you experienced just that in the Superior Suite! Although our Mansions are contactless, a lot of work goes in behind the scenes to make all of this possible for all our visitors! We're happy to know you found the location to be optimal, and we truly can't wait to welcome you back!

Hi, Mary, thank you for your input and choosing us to be your Duluth hosts! We appreciate hearing your feedback, and are always open to improving our amenities. We love providing our baked goods, but do understand that it may not suit everyones needs, and will look at different ways to describe and go about our morning starts. We love knowing how enjoyable the mansion itself was during your visit and would gladly share this space with you anytime. Thank you again for sharing your thoughts, and we hope to be your hosts again someday!

Hi Kendall, thank you for taking some time out of your day to share your experience at the Jay Cooke Suite. We are saddened to hear of the difficulties you endured while visiting with us, and wish we could have delivered a better overall time for you. These suites were once all different rooms to accommodate a single family, and as they were converted into rentals, each one will typically have some interesting quirks left behind from what it once was. We apologize for the light switches not being in the most ideal place, and of course never want guests' to have to climb in order to reach blinds due to the high ceilings. This will be addressed with our team so that the shades remain at a functional height for all to access, as well as, ensuring all lights are plugged in and ready for our next arrival. For some clarification on the TV, the device that the remote was attached to was the charger since it is a solar remote and our upcoming season is quite dreary. Finding the remote a better location for guests' is on our radar, and again apologize for any confusion regarding this. As for the channels, unfortunately, our smart TV's only offer streaming services. We highlight that we offer Netflix and Hulu, but guests' are welcome to use any of their own services as well. We can see how this may cause misunderstandings, and is another thing we can attentively look at to ensure our amenities are seamless. Overall, we're happy to hear some of our staff were able to assist you, and do sincerely apologize again for these inconveniences, and hope to have another opportunity at being your hosts.

Thank you! We appreciate your rating and feedback on your stay at the Barnum Suite! We haven't heard of any complications with this bed before, but no doubt, will we get there to take a peek and be sure its functional for all. We apologize for the lack of PBS, unfortunately our TV's only offer streaming services and we're most definitely sorry for any confusion surrounding this. We will make sure this detail stands out to avoid any disappointment. Thank you again for checking out our mansion, and we would love to have you two back!

Thank you for staying with us Jo, and taking a moment to rate your experience at the GG Barnum Mansion. We appreciate the opportunity to be your host, and hope you had the most lovely time in the Pilot House. Thank you again for being our guest this fall!

Thank you for staying with us at the GG Barnum Mansion, Ethan! We're excited to know you had a lovely time at the Captain's Quarters suite, and are extremely gratful to receive a perfect rating from you! We hope that you'll come stay with us again in the future!

Thank you kindly for staying with us at the Barnum Suite! We greatly appreciate the 5 star review, and are happy knowing you had a wonderful stay with us. We hope to have you back sometime! Thank you again.

Thank you for choosing the Barnum Suite to be your getaway space this summer! We're happy to know the home met your expectations and allowed you to fully kick back and enjoy some peace and serenity. Thank you again for staying with us, Marcia!

Jena, thank you for taking a moment to share such thoughtful and positive thoughts on your experience at the General Mills Suite. Our cleaners work extremely hard to reach optimal freshness and perfection for each of our guests's, and we couldn't be more pleased to receive your compliments and recommendations! We appreciate knowing our accommodations met your needs, and allowed you to truly enjoy the space. Thank you again for choosing us to be your hosts, Jena. We look forward to welcoming some new faces into the area, and hopefully yourself sometime soon!

Thank you for the rating, Manasi! We greatly appreciate your kind words, and are grateful to have hosted you! The Barnum Mansion is a magnificent estate, and we're so glad to hear you enjoyed it. Thank you again!

Thank you, Jason, for describing the Barnum Mansion with grace and touching on our neighborhood wildlife that loves to wander and be seen but guests'! The momma has been around for quite some time, and we have even named her Priscilla! It's exciting to hear you found some lovely aspects to your stay, and got to enjoy some time outside on the deck. Thank you again for staying with us, we would gladly host you if your travels lead you up north again!

Thank you for sharing your rating with us, Thomas. We appreciate your 4 stars and would love another opportunity to host you to hit that 5! We're happy to know you had a great time at the Barnum Suite, and we thank you again for being a lovely guest of ours!

Thank you for taking the time to rate your most recent stay with us Kevin. We greatly appreciate your rating, and hope your entire experience was one to remember! Thank you again!

Thank you for the perfecting rating on your stay! We're excited to read how fabulous your experience was at the Barnum Mansion, and our team would gladly share this space with you again!

Thank you for painting a beautiful picture of your stay! We're extremely thrilled to read of your experience, and thank you for noting all the lovely historical pieces we keep alive! We also appreciate your feedback on the remote and lack of mirror so our team can address to better accommodate our guests. Thank you for the opportunity to host you folks, and we truly hope we have the pleasure of welcoming you back.

Thank you for the perfect rating, Ryan! We appreciate you staying with us at the Captains Quarters, and are thrilled to know you had a great time visiting the area. Thank you again!

Thank you for the perfect rating Amy! Please visit with us again soon for another unforgettable vacation experience!

We appreciate you rating, Russell! Thank you kindly for staying with us, and we hope you'll come visit us again soon!

Thank you for the wonderful review Cynthia! Your stay sounds absolutely magnificent, and we are happy to have contributed to a relaxing Duluth experience! We will be sure to tend to your input on the common area to maintain full cleanliness. Thank you again for staying!

Our team thanks you for taking a moment to share your honest thoughts and feedback on your most recent stay. We regret to hear of our common areas not meeting our cleanliness standards. We take great pride in these areas for guests to enjoy, and will act very quickly to correct this. Having enjoyable indoor and outdoor spaces is something we love to provide for guest use, and understand the grounds conditions. This is something that our team is currently tackling to find a more consistent way to tend to these as we continue to rapidly grow. We hope to have another chance to show you how spectacular our properties can be with a stellar service team to be there for you from start to finish. Thank you again.

Good afternoon David,Thank you for detailing your visit with us and sharing some lovely positives, even when some areas may not have been perfect. We enjoy knowing how seamless and hassle free the property was; allowing you to feel safe and truly relaxed. We appreciate you bringing the cooling system and pastries to our attention; we will have this addressed in order to deliver a perfect experience. Heirloom is currently in the process of designing a new breakfast plan for guests' to enjoy, and we are excited to cross the finish line and share this with you. Thank you again David for providing your highlights and observations, and we would love to welcome you back sometime.

Good morning Penelope,Your vacation sounds absolutely marvelous! We're super glad to hear the suite and surrounding area allowed you to fully relax and enjoy the northland! Thank you kindly for staying with us, and we would love to host you again in the future!

Good morning Michelle, What an awesome experience; thank you for sharing that with us! What a delight it is to hear of a solo trip filled with so much adventuring! Exploring Duluth on your own is the perfect way to take it all in and enjoy everything that's here! Thank you again for being a fabulous guest to host and the recommendations, and we hope to have you back down the road!

Good morning Dominique,We greatly appreciate the time you took out of your day to share your feedback with us, and we thank you for detailing some areas that could use improvement. Overall, our team is disheartened to hear of your experience, as this is not what we aim to provide. We are uncertain as to why there was a miscommunication between us and your third party on delivering your instructions and codes on time, and with all the information needed. We work extremely hard to fully prepare you with our new guidebook and acts of communication, and apologize for falling short. We are currently investigating the delay to be sure this does not happen to others. Thank you for also bringing the air conditioner to our attention. We are currently in motion to service that unit to get to the bottom of why it was not operating effectively for you. However, this doesn't take away from you experience and we are deeply sorry that you two endured those conditions. We would love another opportunity to make this right, and show you what we can truly deliver, because our guests and their satisfaction means everything to us. Thank you again Dominique for bringing these areas to light, and we hope to have you and your husband back as one of our valued guests' sometime.

Good morning John,Thank you for taking a moment to rate you Duluth experience with us. You came during a great time of the year, and we glad you could kick back in our outdoor spaces to really soak in the sun and our greenery. We're happy to hear you folks had a wonderful trip, and we hope to host you again in the future! Thanks again John!

Good afternoon Rachel,Thank you for detailing your favorite highlights of your stay! We are delighted to hear how capturing of a visit you had, and adore the lovely pictures you took! We are very appreciative for the opportunity to host you, and would be happy to welcome you back anytime!

Good afternoon Natalie, We greatly appreciate your review, along with the opportunity to host you this May! We're happy to know your vacation was satisfying and we loved sharing this space with you! Thank you for sharing your rating with us, and we would be happy to invite you back sometime!

Good afternoon Katherine,Thank you for being a fabulous guest to host and taking a moment to share your thoughts with us! We're thrilled to hear the mansion was charismatic and provided everything you needed to make for a cozy and relaxing vacation. Thank you again, and we would gladly welcome you back anytime!

Good morning Connie, How nostalgic! The buttered popcorn is our favorite touch to give you that extra piece of homeyness. Listening to the water run is extremely relaxing, and we're so glad you were able to catch that small detail! Your vacation sounds spectacular and we are happy to know the mansion was a perfect match. Thank you so much again for being a valued guests of ours, and we look forward to your return!

Good morning David,Thank you! We appreciate having wonderful guests like yourself and kindly thank you for leaving us a wonderful review. We are thrilled to know your stay was perfect and was provided everything you needed to make for a fabulous vacation! Thank you again, and we look forward to having you back sometime!

Good morning Andrew, Thank you for staying with us this May and for taking the time to share your experience with us! We're glad to hear you enjoyed our charming and historic mansion! Thank you for leaving us a 4 start, even when things may not be perfect. We're happy to know our team was able to assist quickly to resolve the issue. We do appreciate the follow up on the drain, and apologize it wasn't fully unclogged. We will be sure to attend to this right away. Thank you again for your thoughts and feedback, and we hope to have you back in the future!

Good afternoon,Our team is excited to hear how comfortable of a trip you folks had at the Barnum mansion! The area the home resides in is absolutely peaceful and we're so glad you got to explore and indulge! Thank you for bringing the access codes to our attention. We will address this with our third party to ensure they are property sending our guests the information needed to make for an easy stay. It's great hearing our team was able to assist you, and delivered the assistance you needed to access our beautiful property. Thank you again for being fabulous guests, and we hope to welcome you back down the road!