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Hotel Haus am Zoo

3.0 star property
Comfortable Düsseldorf hotel in Stadtbezirke 02 with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Haus am Zoo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Double Room
Meeting facility
Free toiletries, hair dryer, slippers, towels
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
Sybelstraße 21, Düsseldorf, NW, 40239
  • Popular LocationKonigsallee5 min drive
  • Popular LocationRhine Promenade6 min drive
  • Popular LocationMesse Düsseldorf7 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)12 min drive
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Room options

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

10/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, 1 Twin Bed, Non Smoking, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Single Room, 1 Twin Bed, Non Smoking, City View

7.5/10 Good

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View

Comfort Single Room, Garden View

10/10 Exceptional

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

10/10 Exceptional

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Satellite channels
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

10/10 Exceptional

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room

Double Room

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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9.0 out of 10, Wonderful, (1006)
The price is CA $154
CA $174 total
includes taxes & fees
Jun 8 - Jun 9
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About the area

Düsseldorf

Hotel Haus am Zoo is located in Stadtbezirke 02, a neighborhood in Düsseldorf, and is near the airport and near a metro station. Mitsubishi Electric Hall and Theatermuseum Dusseldorf are cultural highlights, and some of the area's attractions include Duesseldorf Grafenberg Wildlife Park and Rheinufer. Looking to enjoy an event or a game while in town? See what's happening at Merkur Spiel-Arena or PSD Bank Dome. Spend some time exploring the area's activities, including golfing.
Visit our Düsseldorf travel guideOpens in a new window

What's nearby

  • Konigsallee - 5 min drive
  • PSD Bank Dome - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive
  • Mitsubishi Electric Hall - 8 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • Trattoria Zucchero - 8 min walk
  • Il Disperato - 12 min walk
  • Eiscafé Talamini - 13 min walk
  • Aurora & Vito's Süßholz Pizzeria Düsseldorf - 16 min walk
  • Gyros ALA Greek - 12 min walk

About this property

Hotel Haus am Zoo

Hotel located in Stadtbezirke 02
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Haus am Zoo. Indulge in some rest and relaxation at Sauna, the onsite spa. In addition to car rentals on site and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 1 meeting room, smoke-free premises, and tour/ticket assistance
  • A front-desk safe, an elevator, and a TV in the lobby
Room features
All guestrooms at Hotel Haus am Zoo offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Tubs or showers, free toiletries, and hair dryers
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Built in 1984
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal outdoor pool closes in September
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
Children under 8 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Does Hotel Haus am Zoo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Haus am Zoo pet-friendly?

Yes, Hotel Haus am Zoo allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Haus am Zoo?

Self parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night. Limited spots are available.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Haus am Zoo?

Check-out is at 11 AM.

Where is Hotel Haus am Zoo located?

Located in Stadtbezirke 02, this spa hotel is within 2 mi (3 km) of Rochus-Kirche, Hofgarten, and Museum Kunstpalast. Duesseldorf Grafenberg Wildlife Park and Theatermuseum Dusseldorf are also within 2 mi (3 km). Hansaplatz Tram Stop and Grunerstraße Tram Stop are within a 5-minute walk.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews" "
Rating 8 - Good. 18 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

6/10 Okay

mehran

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019