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Novotel Köln City

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Novotel Köln City

UNESCO Sustainable Property

Novotel Köln City

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Bayenstr. 51, Cologne, NW, 50678

Explore the area

  • Popular LocationChocolate Museum10 min walk
  • Popular LocationHaymarket16 min walk
  • Popular LocationSchildergasse18 min walk
  • AirportCologne (CGN-Cologne - Bonn)12 min drive

Choose dates to view prices

About this area

Cologne

Located in Cologne's Innenstadt neighborhood, Novotel Köln City is in the city center and on a river. Chocolate Museum and Museum Ludwig are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Check out an event or a game at LANXESS Arena, and consider making time for Aqualand Freizeitbad am Fuhlinger See, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
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Map

What's nearby

  • Rheinau Harbour - 4 min walk
  • Chocolate Museum - 10 min walk
  • St Maria im Kapitol - 14 min walk
  • Haymarket - 16 min walk
  • Schildergasse - 18 min walk

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 4 min drive
  • Severinstrasse U-Bahn - 8 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • Novo2 — 1 min walk
  • Rheinau — 3 min walk
  • Ilios — 3 min walk
  • Leone im Rheinauhafen CafeBar & Ristorantino — 4 min walk
  • Rhein Genuss — 5 min walk

About this property

Novotel Köln City

Eco-friendly Cologne hotel in Innenstadt, walk to Chocolate Museum
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking. All 222 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and coffee makers.
Novotel Köln City offers 222 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Turkish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self parking fee: EUR 17 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 396 out of 984 reviews
5 - Excellent 40%
Rating 4 - Good. 441 out of 984 reviews
4 - Good 45%
Rating 3 - Okay. 96 out of 984 reviews
3 - Okay 10%
Rating 2 - Poor. 35 out of 984 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 984 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

1/5 Terrible

Stayed 3 nights in Feb 2020