Studio, Multiple Beds, Non Smoking
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Reviews of Baymont by Wyndham Dubuque

2.5 out of 5
Baymont by Wyndham Dubuque
4025 Mcdonald Dr, Dubuque, IA

Reviews

6.6
Rating 10 - Excellent. 132 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 294 out of 1002 reviews" "
Rating 4 - Poor. 173 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful. Rooms are nice and clean. Bathtub needs some new calking. The outlets are almost all old and when plugging in my hearing aide charger and phone the plugs were loose and some didn't hold good enough to allow the charger to work. Had to unplug the hairdryer and use the outlet in the bathroom. Overall the property is nice and clean and that is the important thing. Again the manager at front desk was excellent.
Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk service was wonderful.
Stayed 1 night in Apr 2024

8/10 Good

Gregory and

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room 127 was comfortable but somewhat noisy because of the traffic noise outside. Great sauna room was a real treat. Big compliment on the quality and selection of foods for breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very Convenient to everything we need and wanted to visit.
Stayed 4 nights in Apr 2024

8/10 Good

Sheldon

Business traveller
Liked: Cleanliness, staff & service
Could use updating
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Stayed 1 night in Apr 2024

10/10 Excellent

Shinea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was awesome!!! The hotel was very clean and everything was up to par. We will be back!!
Stayed 4 nights in Mar 2024

4/10 Poor

Chase

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No one at the desk, called and the mgr came, I asked for a 1st floor room, none available, we're full. Spent five minutes looking, finally found one, all the while saying (over&over) 'never ever book thru a third party...ALWAYS call us for the best prices". (Checking later, lot wasn't half full) Terrible mattress, we kept rolling into the middle of the bed. Al together a very poor experience. Lesson learned!
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Very nice front desk lady and a quick easy check in. No issues.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor accommodations
Heaters in rooms were not turned on until after arrival and it was below freezing outside. Took several hours for room to warm up to a comfortable temperature. Bathroom ceiling was warped and falling down, bathtub/shower not functional.
Stayed 1 night in Feb 2024

4/10 Poor

robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
convieniant location. Room was dirty. smelled bad. screen was off a window, drafty, bath faucet sprayed water all over. no maid service the whole time there. bar was shut down for remodeling, no remodeling going on. pool had cold water. could not swim at all. Will NOT book again at a Baymont
Stayed 2 nights in Feb 2024

6/10 Okay

Randy

Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jacob

Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Liked: Amenities
Stayed 3 nights in Jan 2024

6/10 Okay

Karen

Travelled with family
The room we had had comb webs in it. Looks like ceiling was leaking at some point.
Stayed 1 night in Dec 2023

4/10 Poor

jaymis

Stayed 1 night in Dec 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Randy

Stayed 1 night in Nov 2023

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Samantha, Elgin

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet area , hotel had pool , free breakfast, could have had cleaner blankets had some blood drops and other stuff stuck on it. Rest was ok. decent place
Stayed 1 night in Oct 2023

10/10 Excellent

JAY

Stayed 1 night in Oct 2023

6/10 Okay

Deborah

Travelled with family
Disliked: Staff & service, property conditions & facilities
So so
Check in was okay and check in person was fine. Room was to sleep in, outdated, bathroom was clean and bedding. My husband has a c-pap questionable about plugs in so didn’t use. Coffee pot didn’t work tried to get a replacement and no one at the desk. A person sitting in the bar area was very rude. No breakfast on the next day, sure they ran out.
Stayed 2 nights in Oct 2023

8/10 Good

cathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice stay very old. Fitness room not up to par
I hope they remodel soon its noce but getting old
Stayed 2 nights in Oct 2023

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy tub, the whole room was a mess! Torn drapes. Towel holder in br falling off wall. cobwebs over window! Rug spots everywhere. Floors filthy! Mgmt Need to clean this motel from top to bottom. Needs new furn, rugs, new paint! Windows filthy, could go on and on. Wasted money on this stay.
Stayed 2 nights in Oct 2023

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didn't like: 1. Badly repaired ceiling damage, & flakes were falling 2. electrical outlet was loose, had to hold plug in for it to work 3. towel rack was not secured to the wall 4. hair in the waffle batter 5. in the evening the hallway smelled of pot 6. were told we would get a hot breakfast, if that's what they call waffles and toast 7. reserved 2 rooms they tried to charge me for 3 8. bed was uncomfortable and pillows were hard. This room should not have been for use with the condition it was in Only good thing was an awesome staff We should be refunded our money! Wouldn't have stayed but nothing else was available
Stayed 2 nights in Oct 2023

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overpriced run-down property
Overpriced run-down property. I had to give the person at the desk a different card than I wanted to use because the preferred card doesn't have numbers printed on it for security reasons. The clerk said that they don't even have credit card readers. Also, on a night that was only 41 degrees outside, even after running for more than an hour, the window heater blew only cold air. I'd expect a hotel costing more than $150/night to be able to afford a $30 credit card reader to help keep customers safe from credit card fraud and to at least have a working heater. At least the room was relatively clean.
Stayed 1 night in Oct 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
The room was clean and comfortable. It had everything that was that was mentioned in the listing. The staff was friendly and very accommodating. The breakfast set up was better than I expected. The location was very easy to get to and close to everything that we would need.
Stayed 4 nights in Sep 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators to get to the second floor. Limited selection for breakfast choices.
Stayed 2 nights in Sep 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled horrible!
Stayed 1 night in Sep 2023

6/10 Okay

Noel

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Stayed 5 nights in Sep 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jeanne

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Very noisy. they need a quite time and enforce it. Beds are hard. carpet was very dirty. a little tlc would make it a nice place to stay
Stayed 3 nights in Sep 2023

2/10 Terrible

Shawntelle

Bad Attempted Check In
Upon there was no one at the front desk. There was a note to call a red phone for help. Had to find the red phone and call for help and no one answered until the third try. Finally had a manager come to the front desk to let me know the system was done for checking in people and we would have to wait with no estimated time for check-in. I couldn't wait as we were trying to get dressed for a formal event. I gave my name for a refund which still has not processed yet . Other people came into the same experience with no one at the front desk to explain what's going on. There should of been a sign posted at the front desk to the issue, so people would of understood the delay and not go thru the red phone ordeal. We had to go elsewhere. The manager was polite but a better system could of been in place.
Stayed 1 night in Sep 2023

2/10 Terrible

peter

Stayed 2 nights in Sep 2023

2/10 Terrible

Sonja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to check in due to computer issues; employee was nowhere to be found with several people waiting at front desk. Had to call from lobby to get someone to respond. I had to secure another room which was a blessing in disguise as the hotel is very run down & didn't appear very clean or maintained.
Stayed 1 night in Sep 2023

8/10 Good

April

Travelled with group
Liked: Cleanliness
Lady at front desk wasn't to friendly. Ok for one night at last minute.
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was clean and not noisy. Furniture showing age. our room needed celing repairs. Breakfast was all carbs. Not even fresh fruit!
Stayed 1 night in Sep 2023

6/10 Okay

Robin

Travelled with group
Liked: Room comfort
Stayed 1 night in Sep 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay again. Dirty towel left in room, NO elevator for second floor access.
Stayed 1 night in Sep 2023

10/10 Excellent

Elise

Stayed 1 night in Sep 2023

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Good luck with daytime service at the front desk
The woman that worked the front desk most of the time we were there (4 nights) has no business working with the general public. She is rude, self centered and would rather be on facetime or whatever she was doing than serve the guest. The man that was on nights was the exact opposite.
Stayed 3 nights in Aug 2023