Title: Palace Downtown - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Downtown Luxury Dubai hotel connected to a shopping center, steps from Dubai Fountain ![Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/b4fd9e97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/a6787590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/95dc3d79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/83e1e0e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/e4d20c25.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Downtown, steps from Dubai Fountain and Burj Khalifa, offers a luxurious base for exploration. Enjoy an outdoor pool with private cabanas, an onsite spa, and convenient shopping and dining. Families love the helpful staff and free in-room WiFi. VIP Access 9.4 Exceptional ## Popular amenities - - - - Bar - Spa - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1725259&PinnedHotelID=1725259&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/b0467fe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Lake View Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 549 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/beecdbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite Lake View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1130 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/fcd44a12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Lake View 9.2 Wonderful 7 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/483183ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Room, Fountain View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 549 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/1aabbe80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Fountain View Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/2fd4b0d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite Downtown View - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/w652h440x8y0-d67b8980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/d2eb0c10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Fountain View Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/b193368d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/w641h440x0y0-0cacd7dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/b3002c19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Diplomatic Suite Lake View - Sleeps 2 ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/beecdbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lake View Room 9.4 Exceptional 43 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 549 sq ft - Sleeps 4 - 1 King Bed ![Diplomatic Suite with Lake View](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/2f06858f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Diplomatic Suite with Lake View 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 1130 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/483183ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Fountain View 9.2 Wonderful 10 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Blackout drapes/curtains - 549 sq ft - Sleeps 4 - 1 King Bed ![Palace Suite Fountain View](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/dba6903d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite Fountain View 7.8 Good 7 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout drapes/curtains Separate bedroom - 1130 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1730000/1725300/1725259/w641h440x0y0-0cacd7dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Palace-Downtown.h1725259.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Palace-Downtown.h1725259.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.19353%2C55.27597&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y2k56Z2Qvljpvz2wCfe19IajcLI=) Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai, Dubai #### What's nearby - Souk al Bahar - 1 min walk - 0.2 km - Dubai Fountain - 3 min walk - 0.3 km - Dubai Mall - 4 min walk - 0.4 km - Burj Khalifa - 6 min walk - 0.6 km - Dubai Aquarium & Underwater Zoo - 14 min walk - 1.2 km #### Getting around - Dubai Trolley Station 2 Tram Station - 4 min walk - Dubai Intl. Airport (DXB) - 25 min drive #### Restaurants - ‪Günaydın - ‬9 min walk - ‪Pickl. - ‬11 min walk - ‪Birds - ‬1 min walk - ‪Arabeska Restaurant - ‬1 min walk - ‪Il Borro Tuscan Bistro - ‬4 min walk ## About this property ### Palace Downtown Luxury family-friendly hotel near Dubai Mall Located close to Dubai Fountain and Burj Khalifa, Palace Downtown provides a poolside bar, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library. Other perks include: - An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - Limo/town car service, buffet breakfast (surcharge), and massage treatment rooms - Free newspapers, meeting rooms, and a gift shop - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 242 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with separate tubs/showers and bidets - 42-inch LCD TVs with satellite channels - Balconies, LED light bulbs, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/1000000/920000/919000/918930/4d5666a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Dubai Trade Center - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 1,521 reviews CA $308 CA $385 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=918930&PinnedHotelID=918930&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/34000000/33020000/33010100/33010066/5a510a1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Address Sky View, Downtown Dubai Downtown Dubai - 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Free WiFi 9.2 Wonderful 988 reviews CA $971 CA $1,197 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3033052&PinnedHotelID=3033052&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/3000000/2240000/2235400/2235336/88658e84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantis, The Palm Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 1,610 reviews CA $881 CA $1,087 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=2235336&PinnedHotelID=2235336&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6900000/6899100/6899004/30021849.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Dubai Downtown Downtown Dubai - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 1,002 reviews CA $351 CA $437 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6899004&PinnedHotelID=6899004&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/20000000/19370000/19366500/19366493/a5d9b9dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Downtown, Dubai Downtown Dubai - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 666 reviews CA $476 CA $591 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19366493&PinnedHotelID=19366493&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5400000/5399400/5399338/23ad8ed9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Marquis Hotel Dubai Downtown Dubai - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 1,146 reviews CA $283 CA $355 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5399338&PinnedHotelID=5399338&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/3000000/2230000/2225000/2224974/bd4f9f06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Address Downtown Downtown Dubai - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 479 reviews CA $913 CA $1,127 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2224974&PinnedHotelID=2224974&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3960000/3957400/3957319/638cc078.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jumeirah Zabeel Saray Dubai Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 1,005 reviews CA $438 CA $544 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3957319&PinnedHotelID=3957319&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 160 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas ### Things to do - Children's pool - Full-service spa - Health club - Library - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Children's pool - Laundry facilities - Lifeguards on site - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 18,299 square feet of conference space - Business center - Meeting rooms ### Outdoors - On a lake - On the boardwalk/promenade - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Spa treatment rooms - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator ### More - At least 80% lighting from LEDs - Banquet hall - Built in 2007 - Designated smoking areas - Double-glazed windows - Lifeguards - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Check-in is 2 PM on December 31 to avoid temporary road closures. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 350.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 500 per night - A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AED 160 per person - Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: AED 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 588614 ### We should mention Pool access available from 7:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Dubai Downtown Palace Palace Downtown Dubai Palace Dubai Downtown Palace Hotel Dubai Downtown Palace The Old Town Dubai The Palace Old Town The Palace The Old Town Hotel Dubai Palace Downtown Dubai Hotel Palace Downtown Hotel The Palace Downtown Dubai Palace Downtown Hotel Hotel Palace Downtown Dubai Dubai Palace Downtown Hotel Hotel Palace Downtown Palace Downtown Dubai The Palace Downtown Dubai Palace Hotel Palace Palace Downtown Hotel Palace Downtown Dubai Palace Downtown Hotel Dubai ## Frequently asked questions ### Does Palace Downtown have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM. ### How much does it cost to stay at Palace Downtown? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Palace Downtown on Dec 14, 2025 start from CA $723.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dubai-Hotels-Palace-Downtown.h1725259.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palace Downtown pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Palace Downtown? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Palace Downtown? > Check-out is at noon. ### Does Palace Downtown provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies. ### Where is Palace Downtown located? > This family-friendly Dubai hotel is located on the boardwalk/promenade, within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 4-minute walk and Dubai Trolley Station 1 Tram Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Downtown Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 800 8 - Good 131 6 - Okay 38 4 - Poor 10 2 - Terrible 22 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Inderaj Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean and spacious, great staff. Loved our stay. We took a fountain suite and room. A little lightly staffed at breakfast, otherwise everything was excellent. ##### Inderaj Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Sheela Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location and amazing and beautiful property!! ##### Sheela Stayed 3 nights in Oct 2025 ### 8/10 Good #### Karen Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Accommodating for a family of 4 with extra beds . ##### Karen Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nancy Sep 17, 2025 Liked: Amenities We loved our stay here. The breakfast was just amazing and the hotel was beautiful and exotic. ##### Nancy Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Shady T Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, luxurious hotel. ##### Shady T Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### NEEMA Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel Great location ##### NEEMA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Amir Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is SO beautiful. It looks great, smells great, and the staff were AMAZING. ##### Amir Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Giancarlo Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Giancarlo Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jawaid Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazing. Didn’t receive any benefits of VIP Access and also at times during the night it was noisy. Great hotel and easy access to so many places ##### Jawaid Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Friendly stiff ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Maria Stayed 6 nights in May 2025 ### 10/10 Excellent #### Ken Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice. Within walking distance to Dubai Mall ##### Ken Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elizabeth Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, right near the Dubai mall and close to many great places to visit! Gorgeous pool and hotel. ##### Elizabeth Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Brian Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Brian Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### NEEMA Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning architecture with a perfect blend of traditional Arabian design and modern luxury. The atmosphere was peaceful and luxurious, ideal for a relaxing family gateaway. ##### NEEMA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alexandre Aug 3, 2025 Liked: Amenities The only thing I can think of is how the staff is incredible. ##### Alexandre Stayed 1 night in Aug 2025 ### 10/10 Excellent #### PAUL Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love my stay ##### PAUL Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Amaray Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best place ##### Amaray Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### YUKIKO Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Upgraded our room, so we spent great times in a huge suite room. So comfortable. Thank you so much. ##### YUKIKO Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Hiba Ghassan Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything about our stay, from the beautiful scent the moment you walk in, to the impeccable service. The staff are extremely professional, from the valet to the reception, beach and restaurants. We enjoyed the food (breakfast and dinner) at their terrace too, despite the heat. The pool is amazing, super clean and quiet. The drinks were served to perfection. ##### Hiba Ghassan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amina Jul 4, 2025 Liked: Staff & service, amenities, property conditions & facilities Staff were friendly and approachable. Thank you for making our honeymoon memorable. My husband and I appreciate it and had a great time. Hope to come back again! ##### Amina Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Colette Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the location, walking distance everywhere, the dining restaurant and the outstanding service. ##### Colette Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Marwa Jun 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel and the staff were very accomodating. The cleaners were also very good they made sure everything was always done and organised. We loved this hotel we will definitely love to stay again. Breakfast is the best ive ever had ##### Marwa Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Mahya Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the pleasure of spending 7 nights at Palace Downtown, and it was truly an unforgettable experience. The hotel combines beauty, comfort, and an exceptional location in the heart of Dubai. With direct access to Dubai Mall and a variety of excellent restaurants nearby, it could not have been more convenient. The pool area is absolutely stunning, and with the magnificent Burj Khalifa view, the atmosphere felt almost like staying in a fairytale castle. We celebrated our honeymoon here, and the staff went above and beyond to make it memorable. Our room was beautifully decorated with fresh flowers, a delicious cake, and seasonal fruits, creating such a warm and thoughtful welcome. Palace Downtown exceeded all of our expectations, and we look forward to returning. I highly recommend this hotel to anyone seeking a luxurious and truly special stay in Dubai. ![](https://a.travel-assets.com/ugc/hotel-reviews/d117340f-ab3f-4c4b-bb26-b25a5e6c91b1-1758205987715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6411239-174a-4917-a5e3-172d8ce51054-1758205982007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9274622a-187e-4128-947a-b9581278f039-1758205981039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mahya Stayed 7 nights in Sep 2025 ### 8/10 Good #### Lorenz May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location very good ##### Lorenz Stayed 5 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Dubai Motor City](https://www.expedia.ca/Dubai-Hotels-Park-Inn-By-Radisson-Dubai-Motor-City.h18516665.Hotel-Information) > > [Palazzo Versace Dubai](https://www.expedia.ca/Dubai-Hotels-Palazzo-Versace-Dubai.h9832383.Hotel-Information) > > [Dusit Thani Dubai](https://www.expedia.ca/Dubai-Hotels-Dusit-Thani-Dubai.h795905.Hotel-Information) > > [Swissôtel Al Murooj Dubai](https://www.expedia.ca/Dubai-Hotels-Swissotel-Al-Murooj-Dubai.h1234599.Hotel-Information) > > [Copthorne Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Copthorne-Hotel-Dubai.h1794962.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.ca/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Millennium Plaza Downtown Hotel](https://www.expedia.ca/Dubai-Hotels-Millennium-Plaza-Downtown-Hotel.h7610.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Al Habtoor Grand Resort, Autograph Collection®](https://www.expedia.ca/Dubai-Hotels-Habtoor-Grand-Resort.h47377.Hotel-Information) > > [Hyatt Regency Dubai](https://www.expedia.ca/Dubai-Hotels-Hyatt-Regency-Dubai.h910165.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.ca/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.ca/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.ca/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.ca/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [Fairmont Dubai](https://www.expedia.ca/Dubai-Hotels-Fairmont-Dubai.h860152.Hotel-Information) > > [W Dubai - The Palm](https://www.expedia.ca/Dubai-Hotels-W-Dubai-The-Palm.h34039882.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.ca/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Rove Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Rove-Downtown-Dubai.h13561574.Hotel-Information) > > [Sheraton Grand Hotel, Dubai](https://www.expedia.ca/Dubai-Hotels-Sheraton-Grand-Hotel.h8797323.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [FIVE Palm Jumeirah Dubai](https://www.expedia.ca/Dubai-Hotels-FIVE-Palm-Jumeirah-Dubai.h16216917.Hotel-Information) > > [Waldorf Astoria Dubai Palm Jumeirah](https://www.expedia.ca/Dubai-Hotels-Waldorf-Astoria-Dubai-Palm-Jumeirah.h7332018.Hotel-Information) > > [Address Beach Resort](https://www.expedia.ca/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Jumeirah Al Naseem Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Al-Naseem.h16060666.Hotel-Information) > > [Holiday Inn Express Dubai Airport by IHG](https://www.expedia.ca/Dubai-Hotels-Holiday-Inn-Express-Dubai-Airport.h3236020.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.ca/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Four Points by Sheraton Sheikh Zayed Road, Dubai](https://www.expedia.ca/Dubai-Hotels-Four-Points-By-Sheraton-Sheikh-Zayed-Road.h536502.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.ca/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Gevora Hotel](https://www.expedia.ca/Dubai-Hotels-Gevora-Hotel.h22937965.Hotel-Information)