Forfaits vacances – Réserve marine Diani - Chale Marine National Park and Reserve

Nous avons passé 8 jours dans l hôtel. Nous y étions comme a la maison. La chambre était très belle, spacieuse , bien propre . Les serviettes sont en suffisance, il y a des peignoirs , des serviettes de plage. Le personnel est extra . Une mention speciale pour Caroline et Patrick qui sont des personnes souriantes, gentilles , serviables, et qui ont fait de notre sejour un vrai plaisir . Le service de cuisine est délicieux, tous les plats sont frais, cuisinés sur le moment , et vraiment savoureux . Nous conseillerons avec grand plaisir votre etablissement . Nous sommes ravies d'avoir passé un excellent sejour avec vous tous . Merci ❤️ jessica et sabrina .

Pas de prise USB… les chaînes de la télé pas top. Aucune chaîne en français

The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but our place had roaches all over it. Now the kicker they expect you to pay more if you use to much electricity. If you're in the service industry you have to be prepared for tourist who can be wasteful with electricity and while I try to turn lights\AC off when not used you can't punish people for not. It was so bad,I stayed one night on a four day booking and offered to pay for two nights and asked for a refund for two nights but was giving a bunch of bad excuses why my refund hadn't been processed. I gave up. If this place was budget backpackers place I wouldn't have an issue but they claim luxury and charge accordingly so I warn you to not do business with this place.

Hébergement agréable, literie très confortable