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"Marta was great"

"Breakfast was very good. Conveniently located in town. Staff was excellent. "

"The room was clean."

"After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering a half hearted explanation over the phone (although he never presented himself in person and that was very impolite). In the end the experience was very uncomfortable due to the checking in ordeal/ rollaway bed but I do appreciate the fact that they opted to do the right thing minus any extra charges. This experience left a poor impression and I am not certain I would stay here again if they will not honor our request for a rollaway bed, as promoted, at no extra cost. Restaurant food was good and so was the restaurant staff. "

"A nice convenient place for short stay in Busia🙏 The fresh Tilapia with local veggies and brown ugali was wonderful!"

"Es ist nicht wirklich sauber oder einladend. Das Bad ist nicht schön. Der Club ggü ist unerträglich laut. Das Frühstück orientiert sich nicht an Europäern. "

"Great location "

"Very friendly staff and helpful every time. Josephine at the Reception was quite professional and ensured that I was comfortable."

"It’s hard to tell from the photos and the descriptions, but the higher priced rooms are in a different, much better maintained building than the lowest priced rooms. The bedrooms are nice but the biggest difference between them are the bathrooms. I would have rated it higher if I had stayed in one of the better rooms. The staff are all very nice and helpful."