Title: Ciala Resort Best Hotel in Kisumu Kenya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ciala Resort Best Hotel in Kisumu Kenya Relaxation awaits at this Kisumu oasis where nature reserves meet luxury amenities, offering both pampering treatments and outdoor adventures ## Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya ![Exterior - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/03821707.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/70148565-ca4a-4baf-b5cf-24f37772e198-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Reception - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/4b7e6c8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/e2727f8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/a5b31d9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ciala Resort in Kisumu, Kenya sits near Maragoli Hills, providing a peaceful getaway with garden-filled grounds and an outdoor pool. Guests enjoy a complimentary breakfast buffet, daily manager's reception, and activities like cycling and horseback riding. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Superior Single Room ![Superior Single Room](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/4945a348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Bathrobes - 344 sq ft - Hill view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/0b84ff9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains - 753 sq ft - 1 bedroom - Hill view - Sleeps 3 - 1 King Bed ### View all photos for Honeymoon Room ![Honeymoon Room](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/7245afa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains 2 bathrooms - 431 sq ft - Hill view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/75e4e264.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Bathrobes - 431 sq ft - Hill view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area ![Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/341ac4c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area ### Highlights Balcony Yard Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - Hill view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiala-Resort-Best-Hotel-In-Kisumu-Kenya.h91636812.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiala-Resort-Best-Hotel-In-Kisumu-Kenya.h91636812.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.03100%2C34.67248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BNnEv6jPZ-zenHlmr4QTV7iO52E=) Daraja Mbili, Kisumu, Kisumu County #### What's nearby - Maragoli Hills \- 4 min drive \- 3.0 km - Kisimu museum \- 22 min drive \- 23.1 km - Kisumu Clock Tower \- 23 min drive \- 24.2 km - Kisumu Impala Sanctuary \- 24 min drive \- 25.3 km - Dunga Bay \- 25 min drive \- 26.4 km #### Getting around - Kisumu (KIS) - 38 min drive #### Restaurants - ‪Kisumu Airport Catering Services - ‬16 min drive - ‪Kisumu City - ‬16 min drive - ‪Carpediem - ‬7 min drive - ‪Secrete Lounge - Maseno - ‬12 min drive - ‪Lakeside Fish Eating Joints - ‬15 min drive ## About this property ### Ciala Resort Best Hotel in Kisumu Kenya Luxury family-friendly resort near Maragoli Hills Take advantage of a free breakfast buffet, a free daily manager's reception, and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travelers may like the hiking/biking, ecotours, and fitness classes at this resort. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body wrap. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Bike rentals, luggage storage, and a 24-hour front desk - A porter/bellhop, 10 meeting rooms, and tour/ticket assistance Room features All 58 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Extra conveniences in all rooms include: - Highchairs and free infant beds - Rainfall showers, free toiletries, and hair dryers - 55-inch Smart TVs with Netflix, Hulu, and streaming services - Wardrobes/closets, balconies, and premium channels ## Similar properties ![Reception](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151097/23529a46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarova Imperial Hotel Kisumu - Free WiFi - Restaurant - Air conditioning - Business services 9.0 Wonderful 49 reviews CA $143 CA $169 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17151097&PinnedHotelID=17151097&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/117000000/116500000/116499000/116498910/6cbd66c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sunset Hotel Kisumu Kisumu - Pool - Breakfast included - Parking included - Free WiFi CA $107 CA $127 total includes taxes & fees Jan 6 - 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evening/night](https://images.trvl-media.com/lodging/12000000/11880000/11878700/11878680/c61b23b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sovereign Hotel Kisumu - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=11878680&PinnedHotelID=11878680&HadPinnedHotel=true®ionId=-1&adults=2) ![43-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/91000000/90920000/90910200/90910133/1cf4cc51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The VIP Luxury Lounge Kisumu - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 5 reviews CA $41 CA $50 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=90910133&PinnedHotelID=90910133&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23470000/23467200/23467102/57337409.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Johns Manor Kisumu - Pool - Breakfast included - Spa - Kids pool 7.2 Good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=23467102&PinnedHotelID=23467102&HadPinnedHotel=true®ionId=-1&adults=2) ![Infinity pool](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151076/0d6a6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wigot Gardens Kisumu - Free WiFi - Restaurant - Breakfast available - Business services 8.8 Excellent 13 reviews CA $92 CA $109 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17151076&PinnedHotelID=17151076&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Lake View](https://images.trvl-media.com/lodging/116000000/115410000/115407100/115407073/b8df4baf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dunga Lakeside Resort Kisumu - Pool - Breakfast included - Parking included - Free WiFi 2.0 1 review CA $103 CA $122 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=115407073&PinnedHotelID=115407073&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151073/773fc444.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Comfort Inn Kisumu Kisumu - Parking included - Free WiFi - Restaurant - Air conditioning 6.0 3 reviews CA $126 CA $150 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17151073&PinnedHotelID=17151073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Beach shuttle (surcharge) - Free secured self parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics ### Things to do - Bicycle rentals - Ecotours - Fitness classes - Hiking/biking trails - Horseback riding/rentals - Mountain biking - Outdoor pool - Playground - TV in common areas ### Family friendly - Baby toys - Children's games - Children's toys - High chair - In-room crib - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 24-hour business center - Conference center (8,611 square feet of space) - Coworking space ### Outdoors - Garden - In a nature reserve - On a lake - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 15 accessible parking spaces - Area rugs in room - Front entrance ramp - No elevator - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with premium satellite channels - Hulu - Netflix - Streaming services ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Free bottled water - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Iron/ironing board - Laptop workspace - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for KES 4000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: KES 4000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Ciala In Kisumu Kenya Kisumu Ciala Resort Best Hotel in Kisumu Kenya Resort Ciala Resort Best Hotel in Kisumu Kenya Kisumu Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu ## Frequently asked questions ### Does Ciala Resort Best Hotel in Kisumu Kenya have a pool? ### How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya? ### Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly? ### How much is parking? ### What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya? ### What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya? ### Where is Ciala Resort Best Hotel in Kisumu Kenya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ciala Resort Best Hotel in Kisumu Kenya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 24 8 - Good 7 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Immaculate Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities breakfast was fresh. The staff were wonderful. The facility was , quiet and soothing a good place for a weekend getaway. ##### Immaculate Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Julia Klara Nyaundi Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome serene place with great food and amenities. ##### Julia Klara Nyaundi Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Guenter Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, excellent breakfast buffet, good value. Nice resort near Kisumu ##### Guenter Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### BERNARD Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is AWESOME! I highly recommend Cial resort ##### BERNARD Stayed 9 nights in May 2025 ### 10/10 Excellent #### Robert Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place to stay in Kisumu. Hotel staff and management professional and accommodating. Would have preferred more menu variety in food if possible. ##### Robert Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Francis Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like everything there. ##### Francis Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Brett Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property. Even more beautiful people. And I loved all the beautiful birds on the property. ##### Brett Stayed 14 nights in May 2025 ### 8/10 Good #### Patricia Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Patricia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Yvonne Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon! ##### Yvonne Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Anthony May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus! ##### Anthony Stayed 2 nights in May 2023 ### 8/10 Good #### Marcy Feb 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there. ![Margarita Pizza](https://a.travel-assets.com/ugc/hotel-reviews/731DD23A0E1E6C15138532D2ADEAD82025C61D3A1740648040471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chocolate Milkshake](https://a.travel-assets.com/ugc/hotel-reviews/19F3C889B4816889A9040BB7A9ADFE8D20E76A071740648045150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fresh juice upon check in](https://a.travel-assets.com/ugc/hotel-reviews/EE605142F1EAD0C8133134CB1F8E446DE60351E91740648046469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clean pool, perfect temperature ](https://a.travel-assets.com/ugc/hotel-reviews/5831659650D85FED381C65659C00D8891A5BC26F1740648071309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marcy Stayed 1 night in Feb 2025 ### 8/10 Good #### JITESH Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience !! ##### JITESH Stayed 1 night in Jun 2024 ### 10/10 Excellent #### DELVINE Jul 11, 2024 Liked: Staff & service, amenities, property conditions & facilities Very professional staff ##### DELVINE Stayed 1 night in Jul 2024 ### 8/10 Good #### Patricia Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Patricia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Stephen Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world ##### Stephen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### NIKKI Oct 12, 2023 Liked: Cleanliness, staff & service, amenities I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya. ##### NIKKI Stayed 2 nights in Oct 2023 ### 8/10 Good #### David Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great. ##### David Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Cris May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cris Obudo Outstanding ##### Cris Stayed 2 nights in Apr 2024 ### 8/10 Good #### Anthony Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there. ##### Anthony Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Patrick Jan 22, 2025 Disliked: Property conditions & facilities Property had hot water only in the mornings. If you want to take a shower in the afternoon or night it was only cold water. No robes in room. Breakfast is good but lunch and dinner meals need improving. ##### Patrick Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Christopher Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great. The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist. Very easy to recommend. Will gladly book again. ##### Christopher Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Dean Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities isolated and steam room and sana didn't work ##### Dean Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Julius Jul 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well maintained and staff very friendly. I didn't like the fact that it took them more than 30 minutes to check us in but this disappointment was more than compensated by their juicy juices. The staff also were willing to go out of their way to carry our small bags, which was a bit vexing. They might have picked this habit from the expectation/attitude of some "waheshimiwa" guests. Breakfast was pretty good. We went in for lunch and it took more than one hour to get it ready. This was perplexing. However, the lunch turned out to be pretty good. Overall, some of us are very conscious of time and I more than mentioned to the receptionist this. It will be nice if the management can take this into account. Everything else was pretty good. ##### Julius Stayed 1 night in Jun 2024 ### 8/10 Good #### Detlef Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne große sehr gepflegte Anlage mit sehr freundlichem und fleissigem Personal ##### Detlef Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carol Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to be Ich war in Ciala für vier Tage, Top-Service, sehr freundlich und hilfsbereites Personal. Ich war krank hatte Durchfall und Erbrechen, sie waren sehr hilfreich, ich bat immer wieder um Wasser im Zimmer, das ich ohne zusätzliche Gebühren bekam. Sie bereiteten eine spezielle Ernährung vor, die mir sehr half. das Personal war immer kompetent. Vielen Dank Ciala Ich werde sicher wiederkommen. ##### Carol Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotels near Bruce Peninsula](https://www.expedia.ca/Bruce-Peninsula-Hotels.d6339924.Travel-Guide-Hotels) > > [Hotels in Oban](https://www.expedia.ca/Oban-Hotels.d9144.Travel-Guide-Hotels) > > [Ashnil Mara Camp](https://www.expedia.ca/Maasai-Mara-Hotels-Ashnil-Mara-Camp.h12748836.Hotel-Information) > > [Salt Lick Safari Lodge](https://www.expedia.ca/Taita-Hills-Hotels-Salt-Lick-Safari-Lodge.h1737570.Hotel-Information) > > [Cabin Rentals Campbell River](https://www.expedia.ca/Campbell-River-Cabins.d6058391-aaCabins.Travel-Guide-Accommodation) > > [Jamliz Hotel](https://www.expedia.ca/Mwingi-Hotels-JAMLIZ-HOTEL.h48214087.Hotel-Information) > > [5 Star Hotels in Bangkok](https://www.expedia.ca/5Star-Bangkok-Hotels.s50-0-d178236.Travel-Guide-Filter-Hotels) > > [Amboseli Serena Safari Lodge](https://www.expedia.ca/Amboseli-Hotels-Amboseli-Serena-Safari-Lodge.h978634.Hotel-Information) > > [Kibo Safari Camp](https://www.expedia.ca/Amboseli-Hotels-Kibo-Safari-Camp.h14826564.Hotel-Information) > > [Hotels near Collingwood Harbour](https://www.expedia.ca/Collingwood-Harbour-Hotels.0-l6304819-0.Travel-Guide-Filter-Hotels) ### Flights > [Flair Airlines Calgary (YYC) to Kelowna (YLW) flights](https://www.expedia.ca/lp/flight-routes/flair-airlines-from-calgary-intl-to-kelowna-intl/f8/yyc/ylw) > > [Flights from Calgary (YYC) to Hanoi (HAN)](https://www.expedia.ca/lp/flights/yyc/han/calgary-to-hanoi) > > [Flights from Toronto (YYZ) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yyz/lis/toronto-to-lisbon) > > [Flights from Kamloops (YKA) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yka/hnl/kamloops-to-honolulu) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) > > [flights from hector intl airport](https://www.expedia.ca/lp/airports/far/flights-from-hector-intl-airport) > > [Flights from Edmonton (YEG) to Terrace (YXT)](https://www.expedia.ca/lp/flights/yeg/yxt/edmonton-to-terrace) > > [Flights from Dieppe (YQM) to Toronto (YTZ)](https://www.expedia.ca/lp/flights/yqm/ytz/moncton-to-toronto) > > [Flights from Toronto (YYZ) to Paro (PBH)](https://www.expedia.ca/lp/flights/yyz/pbh/toronto-to-paro-intl-airport) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Vacation Rentals > [Kenosee Lake Vacation Rentals](https://www.expedia.ca/Kenosee-Lake-Vacation-Rentals.d6194971.Travel-Guide-VacationRentals) > > [Niagara Falls Vacation Rentals](https://www.expedia.ca/Niagara-Falls-Vacation-Rentals.d6023515.Travel-Guide-VacationRentals)