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"Was a very nice hotel, shuttle service was out of this world"

"Late check in did not get room requested at time of reservation. Staff non-apologetic. Every thing a else was good"

"We stayed one night. Exceptionally clean. Very comfortable bed and pillows. Wonderful shower with great force. Staff were very friendly. Will stay here again!!"

"I was very disappointed to book and prepay a king room and end up with two queens. I dislike the two queens rooms- very little space outside of the beds, bad angles all around to the TV etc. I was told it was because they were “so busy”. Well, I rebooked and paid for my room choice so busy should not have mattered. Nearly $400 a night is a lot for a room type I dislike. Next, I called room service for over an hour with no answer. You can no longer order from the TV so it just was not available. A First World Problem for sure but if you are going to say it’s available make it available. The theatre is great, saw ZZ Top. Steakhouse and spa from my previous visits excellent. Staff is normally good too. Going forward I may just avoid weekends and shownights for the hotel. The registration line was literally a city block long at the desk- like they did not have staff capacity for all the people. It made Vegas lines look small. I checked my bag with the bell desk and checked in later in the evening after the show- maybe that lead to the room issue but you get charged for a night regardless and there is no “check in by” time stated so my room should not have been given away. I got a couple of rooms for Christmas Eve/day hopefully that goes smoothly. "

"Our room was beautiful, we stay at this hotel very often, but the breakfast sure has went down hill lately. You can’t call it a breakfast anymore. Toast, yogurt, and cereal is a snack unfortunately. Other than that we really like this hotel and will stay again."

"Hotel in general very unkept, staff was non existent and constant tenant arguments with staff was very unsettling. "

"Staff and stay was amazing"

"We loved our stay here. Not your typical cookie cutter hotel. Had an old yet modern vibe and the rooms had a lot of character and were very clean. Staff was amazing, parking was simple. I couldn’t say enough good things. Highly recommend."

"Cold cheap breakfast Water pressure was horrible in the shower Oh 10.90 a day parking charge The room was ok I did see ants crawling on the the floor"