We came into the room and went to use the refrigerator and it did not work. AT night we turn on the lights and the light by the bed was out. Went to use the sink in the bath room and water didn't drain properly. It would back up and drain in about 15 minutes.
We called about the refrig. and they came in and put another refrig, in the room but did not replace the one that was broken.
Staff was friendly and very helpful. We had a clean and comfortable corner room with a gorgeous view of Nicolette. Location was convenient to walk for shopping and great eating places. Staff was very helpful and friendly. We would definitely stay there the next time we are in the cities.
Everything was Average with the exception of the restaurant staff. The restaurant on site has above average food and above average service. The restaurant was the highlight of our stay. Besides soaps, conditioner, shampoo, cotton balls and q-tips there were no real extra's to the room. No coffee maker, no fridge, no microwave, no ice bucket, no nothing really. It was clean, but it didn't feel sterile if that makes any sense. A little extra attention to detail would help make the room feel more exceptional. Over all, I was not disappointed at all with this hotel.
Good location of you want to be in the heart of the city but then comes with it the issues of the city-sketchy people in parking ramp, party crowds, etc. It did not really feel like a family friendly hotel but if you want an adult night out it would be ok.
I feel the hotel could use more signage directing guests from the parking ramp to the elevators and lobby.
Service was great.
The beds were too hard.
I understand this facility is geared toward the adult guest, so when traveling with my children (12 & 9) we won't return here. They want a pool and a hot tub doesn't cut it.
We stopped in early to check out the amenities. We asked if there was a refrigerator in the room, and indoor swimming pool and they said no which was OK. However when we returned later to check in they had provided us with a refrigerator! We had the breakfast buffet, which was standard but our waiter was very friendly and gave some fun places to see.
A “hot dish” of arts and industry, downtown offers 8 miles of skyway connecting retailers and eateries. At night, big-name acts visit Target Center Arena and First Avenue, a rock venue immortalized in the Prince film “Purple Rain.” Arts lovers take to the Guthrie Theater and Walker Arts Center, while sports fans catch the Minnesota Twins at the Metrodome.