Okaloosa County Spa Resorts

"Very clean "

"I travel here at least 1-2 times a month. I usually arrive 1-2 hours before check in time. I am always allowed to check in early except when Karen is working the front desk. Each time she tells me there are no rooms available yet there are only 2-4 cars in the parking lot and nobody in the hallways cleaning rooms. This last time I was 50 minutes early and she said she only had one room, it had a walk in shower that made the whole bathroom floor wet, no footers on the beds, the sheets and pillows had stains on them and they were some off white yellowish color except for 3 pillow cases. This trim was like she was punishing me for checking in early. All other employees are great. This was an unpleasant experience and I will be changing where I stay moving forward. "

"Room was great. There were allergy friendly options for breakfast and the staff was amazing. "

"After a bad experience with our room, the front desk guys did a great job moving us to another one in good shape. The location and beach are amazing. Property needs a little TLC. "

"Our room was great! The staff was very accommodating. The only problem i had was being charged to park there. May be something new they started there, but I've never been charged by any place ive stayed."

"We had an oceanfront king room. Room was clean, bed was soft and balcony view was amazing. Pools were clean and outdoor games and towels were provided. The fitness room was nice as well. My comments for improvement: 1) Shower faucet was very hard to turn completely off. It dripped constantly. And water did not get very hot, even turned all the way. 2) AC unit was SUPER loud. Very hard to sleep deeply when an airplane flies through the room every cooling cycle. 3) WiFi connection was very poor in our room. We had a much better connection sitting out on the beach. Definitely deained my phone battery quickly when in the room getting kicked off the WiFi then trying to reconnect. 4) A continental breakfast would make this place 5 🌟 We enjoyed our stay very much!"

"Convenient location, check in process was completed on a kiosk so I was a little nervous that there was no management on site, but I had no issues. The room had a terrible smell and the coverlets on the beds were filthy with big stains on them. I bought air freshener and a blanket. Other than that, the room was clean, no bugs. The ice machine worked. "

"There no luggage carts at check in or out and clerk did nothing to try and find one. I am handicapped and my wife had to tote everything up to room. Very unhappy with that."

"Had to take our service dog. Was welcomed and no charge. Pet friendly area. "