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"Nice place to stay. Beds were not comfortable- they were very firm. Nice distance to break up your drive between Ft Worth and Lubbock."

"Our room wasn’t ready at 3:00 pm was not cleaned very good and the woman on the front desk was really bad at her job"

"I love this hotel! I’ve stayed multiple times now for different events or just a quick getaway."

"Everything was terrific except for the breakfast. "

"The stairs area is very rundown. The room was clean. Beds were comfortable. We had a leak in our bathroom sink so when we went into the bathroom, the floor was flooded. We were tired and wanted to go to bed, but we had to sit in the room while maintenance. Tried to fix it for over an hour. Luckily, they finally gave us another room. The breakfast was very good. I didn’t find the staff to be super pleasant other than the maintenance guy was very friendly."

"Did not stay. No key to open or lock door of only 2 rooms. Worker offered to refund us if We did not care for either. Electrician would be there Monday. Pool needed work. We would have had to buy ice for us to use for ourselves. Worker on TV said we needed to contact you. I sent message to you yesterday and am again requesting a refund. Not sure they expected us. Took some time to find registration and a possible room. "

"Stunk like cigarettes. Musty! Noisy! Room had broken curtain, bright lights were coming in. Air unit made a terrible noise. The best part was getting the hell out of there. "

"This hotel was in a good location, but needs some updating. We also received a room that had previously been smoked in and the staff did not know. How does the maid service not know that someone smoked in a non-smoking room. They had no other rooms to move us in so we opened all of the windows, turned on the exhaust fans, and turned up the ac fans in our room. Would think they would give us a discount on the room, but nothing was offered. This room also had a very rust tub that would be inexpensive to replace along with other things that needed replacing."

"This hotel is an embarrassment to the Holiday Inn name. All the common areas were dirty and without air conditioning. Outside there was accumulated trash including beer cans and food refuse. We weren’t told at check in about the a/c problems so when we came down for breakfast we could either eat in the heat with a small fan blowing or we could leave. We chose to leave. We were told that we would be charged a $25 fee up front for “incidentals” which would be refunded after we left. I’m still waiting for my money"