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"Very nice stay and staff. One of our tours was moved up from an 8 am departure to a 6 am departure, an hour before the breakfast buffet would open. The hotel was nice enough to pack two huge breakfast bags for us and have them at the front desk by 6. The hotel is located midway between Old Town and the Old Jewish Quarter, making it convenient for travelers who want to spend time in both."

"In a strange part of town just over the bridge to Kazimierez. Hotel was decent, staff was cold at best, somewhat rude at worst. The opposite of my usual experience in Krakow."

"Great hotel with friendly staff close to stadium and a 20 minute walk or 10 minute bus/tram ride into the old town."

"Great hotel with friendly staff and very clean, comfortable rooms. Perfect location, excellent service, and the restaurant serves delicious food. I would definitely stay here again!"

"Staff were very helpful and knowledgable, location excellent, very central. The room was spacious and clean however the bed was quite hard and the pillows weren’t comfortable."

"Breakfast is great! Room is spacious and located in a wonderful area. "

"Gorgeous hotel. Staff were friendly especially at breakfast (which incidentally was really lovely especially the gluten free pancakes). Loved all the Molten Brown shampoos etc in the room. It is super central to the castle and the main square. Definitely recommend. We will be back. "

"Hotel and rooms very clean, staff all wonderful restaurant and buffet breakfast 5 star"

"Breakfast was a bit of free for all. No-one greeted you and sat you to a table - surprising that no-one checked our room number after day1. This meant people hovering for a seat as you normally see in a busy MacDonalds. The breakfast in terms of continental was ok. The hot breakfast was unfortunately lacking - it was luke warm and some too hard and inedible. But the hotel in its decor and facilities otherwise was very good. Also surprised that activities in Krakow were not promoted with reputable organisations."