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Reviews

4.8 / 5Exceptional
533 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Galeria Krakowska
    2 min walk
  • Popular Location
    Krakow Barbican
    5 min walk
  • Popular Location
    Florian's Gate
    6 min walk
  • Airport
    Krakow (KRK-John Paul II - Balice)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 Queen Bed with Sofa bed

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Classic Room, 1 Double Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Krakow

Located in Krakow, Mercure Krakow Stare Miasto (Old Town) is in the city centre and near a train station. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Looking to enjoy an event or a game while in town? See what's going on at Wisla Stadium, or consider a night out at Cellar Under the Rams.

Popular Location

What's nearby

  • Galeria Krakowska - 2 min walk
  • Krakow Barbican - 5 min walk
  • Florian's Gate - 6 min walk
  • Little Market Square - 10 min walk
  • St. Mary's Basilica - 11 min walk

Getting around

  • Krakow Glowny Station - 5 min walk
  • Krakow (KRK-John Paul II - Balice) - 23 min drive

About this property

Mercure Krakow Stare Miasto (Old Town)

4-star Krakow hotel in City Centre, walk to Krakow Barbican
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 198 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find LCD TVs, minibars and coffee/tea makers.
Mercure Krakow Stare Miasto (Old Town) offers 198 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: PLN 100 per day
Electric car charging station
Parking height restrictions apply
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: PLN 70 for adults and PLN 0 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Winery release events

Family friendly

Dry-cleaning service
Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (3229 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

42-inch LCD TV

Food and drink

Coffee/tea maker
Minibar

More

Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 2 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of PLN 40 per pet, per day.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 70 for adults and PLN 0 for children (approximately)
  • Self-parking fee: PLN 100 per day
  • Pet fee: PLN 40 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Parking height restrictions apply.

Property is also known as

  • Mercure Krakow Stare Miasto Old Town Hotel
  • Mercure Krakow Stare Miasto Old Town
  • Mercure Krakow Stare Miasto
  • Mercure Krakow Stare Miasto (opening September 2016)
4.8

Exceptional

5 - Excellent
433
4 - Good
91
3 - Okay
9
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was ideally situated with only a short distance to old town. Bus trams and train virtually across the street and cabs always outside. The restaurant was good and just around corner a great little polish restaurant. Also there is a huge mall across street from low priced to designer. Would defiantly stay again

Stayed 6 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location. Short walking distance to the old city and a mall across the street with a huge food court. Staff and breakfast were great. Underground parking was very convenient and spots were larger than Western European parking garages.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is newly built, clean, quiet and close to the old town (about 5-10 min walk). The parking is underneath the hotel and is easy to access. However, we had a few issues with the payment of the parking (which is done directly at the hotel front desk) but nothing that could not be easily resolved.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Dec. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec. 2019

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