Baja California Sur Oceanfront Hotels from CA $118

"excellent place for vacation."

"Pool and Adult bar Pool needs a lot of improvements. Broken Tile, Pool floating table falling apart. Quite a change from our last visit last year. We are coming back in November and hope things are improved at the pools. "

"Good"

"Solamente extrañé mi botella y chocolates que no recibí, todos la recibieron menos yo ☺️"

"It was great"

"Very beautiful "

"I loved everything about this resort. Plenty of friendly staff by the pools to fulfill all requests quickly"

"The amenities would have gotten higher marks except that our favorite pool (Pool 40 next to Tazuna) was closed, along with pool 26, both closed for the entire month of May. The Fun Lab was also closed but we didn't have any teens with us so that didn't bother us, but I would have been disappointed had I planned on using that. On the plus side, we learned that we like Pool 17 and despite 2 of the pools being closed, Pool 17, the Main Pool and the SKy Pool were not overly crowded. The staff were very attentive and wonderful. Shout out to the amazing server extraordinaire: Roberto! He was fantastic. In general, staff would also have gotten higher marks if they had been trained on how to handle an extremely inebriated guest poolside. Instead, we watched a passed out guest on a lounge chair and on the ground wollow for hours as he dry heaved semi-consciously while staff figured out what to do. It was sad to watch his 3 children cry, his wife kick him trying to wake him up, and the general confusion about how to deal with it all by the staff. The wife refused medical help. It was a "buzz Kill" for us watching and I wish the staff could have removed him from the area much earlier. They did finally wheel him out. There should be staff proticol to deal with this sort of thing. We have been to this resort many times and never witnessed such an event. Overall, the food was excellent and the drinks were cold. Plus, the view can't be beat and rooms were quiet."

"This stay did not reflect the experience advertised at the time of booking. Major issues included: * No hot water in the room, requiring a room change * Other guests experiencing the same hot water issue * Ongoing construction and noise disruptions not disclosed in advance * Strong varnish/paint fumes from nearby maintenance work * Management promised to pause the work due to a pregnancy but did not follow through * Requested room arrangements (connecting rooms and ocean view) not provided * Main breakfast restaurant closed without prior notice We raised these concerns multiple times during the stay, but no meaningful resolution or compensation was offered. Overall, the services provided were materially different from what was represented at booking, especially considering the premium price point."