Property amenity
Check availability

Reviews of La Quinta Inn & Suites by Wyndham Des Moines West Clive

2.5 out of 5
La Quinta Inn & Suites by Wyndham Des Moines West Clive
1390 Nw 118th St, Clive, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

DIXIE, Little Rock

Liked: Staff & service, property conditions & facilities
Nothing in particular
Stayed 6 nights in Apr 2024
Response from Customer Service on Apr 29, 2024
Dear Dixie, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Dear Alvin, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and we look forward to having you as a guest again.

10/10 Excellent

Cierra

Travelled with family
Liked: Amenities
Check-in was fast and easy the property is nice and clean. The rooms have a bit of wear. All and all a good stay
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Dear Cierra, Thank you for giving us a perfect rating, and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Dan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern rooms. Comfortable bed. I loved that there was no carpet in our pet friendly room. Staff was friendly and helpful. Large seating area for breakfast with a good selection to choose from. The cappuccino machine impressed my wife. Easy access from the highway with a several restaurants in close proximity.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Dear Dan, Thank you for your kind words. I am delighted to hear that you had a pleasant stay with us. Please don't hesitate to contact us if you need any assistance in the future.

10/10 Excellent

debrah

Liked: Cleanliness, staff & service, property conditions & facilities
clean and bright. very nice area. easy access to highway.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Debrah, Thank you for your positive feedback. I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon. Please feel free to contact us if you need any assistance.

8/10 Good

Kenneth J.

Business traveller
Liked: Amenities, property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Kenneth, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I look forward to having you again as a guest.

6/10 Okay

Brandi

Travelled with family
The room was fine except I asked for more pillows they didn’t have any and the pillows they do have go flat. There were no towels in pool area husband asked they said 15 minutes he went back to ask 20 min later and than was told 45 min so we had to run to our room dripping wet. I asked for more towels was only given 2 when I had 4 people. Pool was freezing and kids there had squirt guns and were spraying me and my three year old in face. Breakfast was good minus the area was hot as could be.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Brandi, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 Excellent

Yewmun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Guest, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great staff
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Thank you for choosing our hotel and for taking the time to write a review. We are delighted to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super pleasant!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Timothy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

10/10 Excellent

Carleen

Loved the breakfast
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Dear Carleen, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 8, 2024
Dear Ruben, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and We hope to welcome you back to the hotel in the near future.

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
One of the best La Quintas we have visited on multiple cross country drives with our dog.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 4, 2024
Dear Robert, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, smells good
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 2, 2024
Thank you for telling us about your experience at La Quinta Inn & Suites by Wyndham Des Moines West Clive. It is always a pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. At La Quinta Inns & Suites, we strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lemlem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were all nice and i like how they had a very nice seating area and nice pool and hot tub and they are very clean
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Dear Lemlem, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Davy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and orderly. Staff were polite and accommodating. Morning breakfast great with wide variety of choices.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Dear Davy, Thank you for taking the time to review your stay with us. I am happy to hear that our staff made your stay pleasant. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the pool stayed open till 11PM (Sat night)
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Dear Katie, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest.

10/10 Excellent

Debbie

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 29, 2024
Dear Debbie, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and we look forward to having you as a guest again.

10/10 Excellent

Deanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean, and quiet stay!
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Dear Deanna, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and everything was great! Room was clean, bed was comfortable, breakfast was great, and staff was friendly. We will definitely stay here again!
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Dear Dan, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 28, 2024
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and we look forward to having you as a guest again.

6/10 Okay

Ofir

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 28, 2024
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I'm looking forward to having you again as a guest.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Dear Larry, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I look forward to having you again as a guest.

6/10 Okay

Chey

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 18, 2024
Dear Chey, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and we look forward to having you again as a guest.

4/10 Poor

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have a rollaway bed as advertised. They don’t have extra pillows and you have to turn in a towel to get a clean towel.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 25, 2024
Dear Cassandra, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasn't up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you again in the future.

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very very clean. The continental breakfast was great! Will definitely be back.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 20, 2024
Dear Carmen, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly renovated rooms, very reasonable prices, good breakfast.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Dear Whitney, Thank you for choosing to stay with us. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Latonjyaline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best expierience here the staff was so nice and the hotel was clean room was clean and it was a quiet stay
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Dear Latonjyaline, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I look forward to having you as a guest again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Bed comfortable, clean.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 13, 2024
Dear David, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Good

Bryan

Business traveller
Liked: Staff & service, property conditions & facilities
Good quiet night
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 13, 2024
Dear Bryan, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Florence

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the second time we have stayed here. It is pet friendly with a $50 deposit.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 13, 2024
Dear Florence, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best we can and We hope to welcome you back to the hotel in the near future

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 13, 2024
Dear Joel, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one should have any second thoughts about staying here.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 7, 2024
Dear Robert, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Stacy, Fargo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very nice My room was VERY CMEAN ans spacious. The bed was very comfortable. We have a cat there was no pet fee which was awesome! I definitely would recommend thid hotel.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 6, 2024
Dear Stacy,I am glad to hear that you enjoyed your stay with us and that you would recommend us to others. We hope to welcome you back to the hotel soon.

10/10 Excellent

Jean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property as described. Excellent breakfast.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 6, 2024
Dear Jean, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay with us, and I look forward to having you again as a guest.

10/10 Excellent

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! Very welcoming and accommodating. Breakfast was above and beyond for free. Gym was good. No complaints! Will definitely stay again. The gentleman that had morning desk shift was great! I didn’t get his name but very helpful.
Stayed 8 nights in Feb 2024
Response from Customer Service on Feb 28, 2024
Dear Andrew, Thank you for taking the time to review your stay with us. I am delighted to hear that our staff made your stay pleasant. We take pride in catering to our guests' needs as best as possible and looking forward to seeing you again soon.

10/10 Excellent

Deliberate

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and staff was friendly and helpful. Continental breakfast was generous and had fresh fruit along with standard eggs, biscuits & gravy, ham. Had a little noise in the hallways early on, but was pretty quiet during sleeping hours. All in all a great stay for a reasonable price.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 16, 2024
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and We look forward to welcoming you back soon!Sincerely,Customer ServiceLa Quinta Inn & Suites

10/10 Excellent

Jill, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 8, 2024
Dear Jill, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and Looking forward to seeing you again soon.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 8, 2024
Dear Mark, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 8, 2024
Dear Jmes, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Tony

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Dear Tony, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Dear Edward, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay.Looking forward to seeing you again soon.

10/10 Excellent

Leona

Stayed 1 night in Jan 2024
Response from Customer Service on Feb 8, 2024
Dear Leona, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and Looking forward to seeing you again soon.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Feb 8, 2024
Dear Janet, Thank you for choosing to stay with us and I am glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Feb 8, 2024
Dear Angelia, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
Stayed 1 night in Dec 2023
Response from Customer Service on Feb 8, 2024
DearGuest, Thank you for giving us a perfect rating and reviewng your stay with us. I am glad that you enjoyed your stay with us and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.8 stars out of 5.
Very nice refurbished hotel, high quality materials and workmanship including towels, bedding and linens. Quiet and comfortable. TV channels were a little sparse but adequate and sink was full of slime from drain cleaning. minor problem and excusable this one time. Top notch breakfast and breakfast room for a midrange hotel. My third stay and it seems to improve every time I return.
Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 8, 2024
Dear Tim, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and If you're traveling to our area gain soon, don't hesitate to call us

10/10 Excellent

Jill, Minneapolis

Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 8, 2024
Dear Jill, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

James L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 8, 2024
Dear James, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and We look forward to welcoming you back soon!

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023