Seasonal outdoor pool
Check availability

Reviews of Best Western Premier Denver East

3.5 out of 5
Best Western Premier Denver East
4411 Peoria St, Denver, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 614 out of 1094 reviews" "
Rating 8 - Good. 244 out of 1094 reviews" "
Rating 6 - Okay. 104 out of 1094 reviews" "
Rating 4 - Poor. 50 out of 1094 reviews" "
Rating 2 - Terrible. 82 out of 1094 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy, Utuado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

SABATA

Liked: Staff & service
They gave me the wrong room when I checkacting then when they corrected the room they gave me was dirty the balcony was dirty the pillows was dirty and the couch had stains in it
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. It was clean and quiet and restful
Stayed 1 night in May 2024
Response from Best Western Premier Staff on May 13, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again next time

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Miss the complimentary breakfast, it was such a good breakfast. Now it’s a cafe.
Stayed 1 night in May 2024
Response from Best Western Premier Staff on May 8, 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again next time

10/10 Excellent

Jason

Travelled with family
Good
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on May 8, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely use Best Western Premier again for future trips.
Stayed 2 nights in Apr 2024
Response from Best Western Premier Staff on May 1, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

10/10 Excellent

Paola

Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on May 1, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

6/10 Okay

danny

Business traveller, Travelled with partner
Disliked: Staff & service
The staff was unfriendly
Stayed 1 night in Feb 2024
Response from Best Western Premier Staff on May 1, 2024
Thank you for taking the time to provide us with your feedback. We apologize for the unfriendly experience with the staff. We will be looking into this

6/10 Okay

Caleb

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Full disclosure my friend that we were meeting had a terrible experience with the night manager the night before we got there. When we arrived the receptionist asked for my drivers license and my wife’s as well. I’ve never had a hotel ask for more than the person on the reservations ID. I don’t like it cause everything you need to steal an identity is on a drivers license. It definitely raised my hackles. We got to the room and it was clean but the shower stall leaked at the bottom. There were two spots in the ceiling where they cut into the drywall and patched without mudding and finishing. There was also two spots in the wall that were cut and drywall replaced without being muddied. All in all a budget price for a trash experience. I will not stay again and if I was best western I’d be embarrassed to have my name attached to this place.
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 29, 2024
Thank you for taking the time to provide your feedback. Not only is it corporate policy, but most all Denver area hotels request ID of anyone over the age of 18 to ensure safety for all of our guests that only the people we have on file are allowed key access to your room.

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 29, 2024
Thank you for taking the time to fill out this survey. We appreciate your business. Please let us know if you had any issues we need to address

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lower level with a back patio area, very clean and comfortable
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 29, 2024
Thank for your taking the time to provide your feedback. We appreciate your business and look forward to seeing you again

10/10 Excellent

Spencer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms super comfy beds awesome pool
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Electrical sockets were exposed
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to provide us with your feedback. We apologize for the poor room conditions you experienced while staying with us. This has been dealt with and fixed. We do hope you will stay with us again for a chance to provide you with a better experience

10/10 Excellent

Lisseth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you experienced during your stay.

6/10 Okay

Angela

Travelled with partner
Check in was ok, staff wasn't quite sure how to deal with and accept a service dog. They wanted to charge us a fee for our service(ADA) dog. Had to explain the situation to them. Seems like a lot of service industry employees still need training in this seemingly common situation. Otherwise things went well and the propose nice!
Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to provide your feedback. We do apologize for the inconvenience with you service dog. Staff has been trying to find ways to approach those with service animals due to many people claiming their animal is a service dog/animal and the rooms end up being destroyed and making it difficult for those who do in fact have a service animal. We do appreciate your business and we hope to see you again next time for a chance to provide you with a better experience

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place is very nice inside and is on the high end of clean and stylish. It’s near the airport and the surrounding area is Meh. Even though this is a best western you have to pay for coffee and breakfast. The breakfast is a little better than a normal fare but $3 to put the same tiny cups of cheap cream into my black drip coffee is a stretch for a Best Western. I understand having to pay for Lattes and Mochas and Espresso but I’ve never had to pay for drip at a hotel before. Oh well, not what I expect from a BW.
Stayed 1 night in Apr 2024
Response from Best Western Premier Denver East on Apr 15, 2024
Dan,Thank you so much for staying with us and for your review! We are so excited to have our coffee shop up and going and hope that you enjoyed. We hope you come stay with us again in the future!

10/10 Excellent

Anjelica

Liked: Cleanliness, staff & service, amenities
Loved the jet pool great for a perfect getaway
Stayed 1 night in Mar 2024
Response from Best Western Premier Denver on Apr 15, 2024
Anjelica,Thank you so much for staying with us and for your amazing review! We hope you come stay with us again in the future!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Clean, not much of that dank hotel smell, which was nice. Staff was pleasant. Over all very happy@
Stayed 1 night in Apr 2024
Response from Best Western Premier Denver on Apr 15, 2024
Andrew,Thank you so much for staying with us and for your amazing review! We hope you come stay with us again in the future!

8/10 Good

Rong

Stayed 1 night in Apr 2024
Response from Best Western Premier Staff on Apr 29, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Best Western Premier Staff on Apr 5, 2024
Thank you taking the time to complete this survey. We appreciate your business and hope to see you again next time

8/10 Good

Soliel

Stayed 1 night in Mar 2024
Response from Best Western Premier Staff on Apr 25, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

4/10 Poor

timmy

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Then jacuzzi tub was nicd after we cleaned it.. and was miss lead to believe for the cost breakfest was included. Not an additional fee..
Stayed 1 night in Mar 2024
Response from Best Western Premier Staff on Mar 29, 2024
Thank you for providing your feedback. We will make sure this gets passed onto our housekeeping management. We apologize for the misunderstanding with the breakfast. It has been additional charge for over a year now.

10/10 Excellent

Jim

Stayed 1 night in Mar 2024
Response from Best Western Premier Staff on Apr 5, 2024
Thank you for taking the time to complete this survey. We appreciate your business and hope to see you again next time

10/10 Excellent

zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Mar 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and hope to see you again next time

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 of the best Hotel/Rooms I stayed at.
Stayed 1 night in Mar 2024
Response from Best Western Premier Denver East on Mar 11, 2024
Thank you for your amazing 5 out of 5 star review! We are so glad you enjoyed your stay and look forward to having you stay again in the future!

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Enough food nearby within walking distance.
Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and hope to see you again next time

8/10 Good

Guy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We hope to see you again next time

8/10 Good

Aliaksandr

Wery good
Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again

10/10 Excellent

Philessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. The hotel was very clean and up to date.
Stayed 2 nights in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again

10/10 Excellent

Jessica

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice customer service very speedy turnaround times and help is always super quick. My husband has stayed quite a few times and I understand why definitely will be staying there more.
Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again next time you are in town

10/10 Excellent

Nahum

Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Raschel

Liked: Cleanliness, property conditions & facilities, room comfort
Loved it!
We loved this hotel! It was a quick trip so we didn’t get much chance to enjoy the hotel but we were impressed with it! It was clean, comfortable, & quiet. We would definitely stay here again if we had the chance!
Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon

10/10 Excellent

Julian

Stayed 1 night in Feb 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

LEE

Stayed 3 nights in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

6/10 Okay

Chanelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude and not helpful staff
Stayed 1 night in Jan 2024

4/10 Poor

Chanelle

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Rude and not helpful staff
Stayed 1 night in Jan 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Molly

Liked: Room comfort
Excellent customer service and super clean!
I needed a room at 2am when my flight delayed. This property was close to the airport. The lady that checked me in was wonderful! She was so friendly but kept it short and sweet knowing that I was exhausted. She’s fantastic! Room was beautifully cleaned, bed was comfy, everything was perfect!! It was a really nice way to end a really crappy day
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon

10/10 Excellent

Ana, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the professional service that I received during my visit. The service manager, Bashir, was patient with me. He was pleasant to do business with and provided thorough information on my car rental. I would recommend this service and location to other people in need of a car rental.
Stayed 2 nights in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon

10/10 Excellent

Teena Marie, Pasadena

Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

8/10 Good

shawn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - clean & spacious and easy to get to.
Stayed 3 nights in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Teena Marie, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tony Roma’s is connected to the hotel!! Nice staff
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

krissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet plus affordable
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Stella

Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay during a snowstorm with temperatures at -10 degrees Highly recommended 5 Stars
Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

8/10 Good

Lisa

Stayed 1 night in Jan 2024
Response from Best Western Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon