Family Suite, Multiple Beds
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Reviews of Burke Inn Motel & Suites

2.5 out of 5
Burke Inn Motel & Suites
1225 Plaza Drive, Carroll, IA

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 147 reviews" "
Rating 8 - Good. 59 out of 147 reviews" "
Rating 6 - Okay. 26 out of 147 reviews" "
Rating 4 - Poor. 14 out of 147 reviews" "
Rating 2 - Terrible. 6 out of 147 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Feb 2024

8/10 Good

Laurel

Stayed 1 night in Feb 2024

6/10 Okay

bret

Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value
Stayed 1 night in Dec 2023

4/10 Poor

Aaron

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's fine. Basically the only place that takes dogs, which is why we booked. Booked a room online and then was told on arrival that we couldn't have a dog in that room, so we moved to a more basic room that allowed dogs. However, we were up-charged for the basic room, which we could've booked cheaper through Expedia had we known our originally-booked room wasn't dog-friendly. A dog cleaning fee was added, which was also not indicated anywhere until check in. They never changed the bedsheets or cleaned the room (or even dressed the bed), and only gave us fresh towels once in four days. That seemed a bit shoddy considering the extra $20 a day cleaning fee.
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Stayed 1 night in Nov 2023

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 29, 2023
Dear Jason, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

4/10 Poor

Perry, Altoona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Room next to us all night through 5 a.m. occupied by people who sounded like they were throwing each other against the walls and furniture. Literally shook our room. No way staff didnt hear it, but chose to ignore.
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 29, 2023
Dear Perry, Thank you for providing a review of your stay! We are very sorry about the negative experiences you had while staying with us. we apologize that your stay with us was not as expected as the high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, Thank you for choosing us and we look forward to your next stay at Burke Inn Motel & Suites.

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Management on Nov 29, 2023
Dear Jeffrey, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

Timothy

Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 29, 2023
Dear Timothy, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 29, 2023
Dear Eva, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. We look forward to hosting you again at Burke Inn Motel & Suites. Thank You

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Clean, comfortable. Old chair in our room. Outside room doors looked kinda beat up. No where to sit outside, ie bench.
Stayed 2 nights in Oct 2023
Response from Hotel Management on Nov 29, 2023
Dear Angela, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Omar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good motel. Room was clean and so were the sheets. Will be staying here again.
Stayed 2 nights in Oct 2023
Response from Hotel Management on Nov 29, 2023
Dear Omar, We appreciate you taking the time to provide a review and the five stars. We thank you for your warm sentiments and feel honored. We appreciate your business and look forward to hosting you again at the Burke Inn Motel & Suites.

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
damp smell in room. Otherwise fine for age of building. Nothing fancy. Good breakfast with hot food.
Stayed 2 nights in Aug 2023
Response from Hotel Management on Sep 12, 2023
Dear Kevin,We respect your business greatly and appreciate any feedback you may have. With this review, you are helping us create a greater experience for you and other guests in the future by telling us what you enjoyed about your stay and where we can make improvements. Thank You for staying at Burke Inn Motel & Suites. We really hope you will visit us again soon.

10/10 Excellent

Janis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed here numerous times and each time I’ve had a wonderful experience. Staff is polite, rooms are very clean, and it’s location is very convenient
Stayed 1 night in Aug 2023
Response from Hotel Management on Sep 12, 2023
Dear Janis, We appreciate you taking the time to provide a review and the five stars. We thank you for your warm sentiments and feel honored. We appreciate your business and look forward to hosting you again at the Burke Inn Motel & Suites.

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price. Clean. Friendly staff.
Stayed 3 nights in Jul 2023
Response from Hotel management on Aug 6, 2023
Dear Debra, Thanks for taking the time to write this review for Burke Inn Motel & Suites. We appreciate that you gave us good ratings. We sincerely appreciate your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Jorge

Liked: Staff & service
Stayed 3 nights in Jul 2023
Response from Hotel Management on Aug 6, 2023
Dear Jorge, Thank you for the five stars and your time to rate Burke Inn. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
Owners are very nice!
Stayed 1 night in Jul 2023
Response from Hotel Management on Aug 6, 2023
Dear Farrah, Thank you for the five stars and your time to write a review. We are delighted and humbled by your kind words. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

8/10 Good

BRANDY

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a cheap one night stay
Nice room for the price. Bed was comfortable but there was a damp feeling and musty smell in the room. Nice setup with mini fridge, microwave, recliner and table and chairs
Stayed 1 night in Jul 2023
Response from Hotel Management on Aug 6, 2023
Dear Brandy, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

Jeremie

Business traveller
Liked: Cleanliness, staff & service
Good hotel.
Good hotel. Little hard to understand.
Stayed 1 night in Jul 2023
Response from Hotel Management on Aug 6, 2023
Dear Jeremie, It was a pleasure serving you. We appreciate you taking the time to share your feedback. We're happy you're pleased with our accommodation. Thank you!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on Aug 6, 2023
Dear Craig, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

8/10 Good

Kelli

Stayed 1 night in May 2023
Response from Hotel Management on Aug 6, 2023
Dear Kelli, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

6/10 Okay

Kevin

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a basic hotel with basic amenities. Two adults in the room and we had 2 towels, one hand towel, one wash cloth. Breakfast was provided but not well stocked. A few pieces of bread, 3 pieces of sausage, about a cup of scrambled eggs. We had what we needed but nothing extra. Basically clean but it’s an old facility and showing it’s age.
Stayed 3 nights in May 2023
Response from Hotel Management on Aug 6, 2023
Dear Kevin, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jamie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
OK for a night
OK for a night.
Stayed 2 nights in Dec 2022
Response from Hotel Management on Aug 6, 2023
Dear Jamie, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Steven and Becky, Colman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel
Stayed 1 night in Aug 2022
Response from Hotel Management on Oct 28, 2022
Dear Steven and Becky, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

6/10 Okay

Bobbie

Travelled with family
Was ok, older location, was what was expected. Check in took quite awhile, was unsure if desk clerk, owner, could find reservation.
Stayed 1 night in Sep 2022
Response from Hotel Management on Oct 28, 2022
Dear Bobbie, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy waljung access to restraunts
Stayed 1 night in Aug 2022
Response from Hotel Management on Aug 9, 2022
Dear Ronald, Thank you so much for taking the time to write this review and for staying with us! We're glad you enjoyed your time and look forward to having you back with us in the future.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
I recommend this hotel, especially if you are traveling with pet. The rooms are a generous size and and super clean! The building is old and with a bit of a musty order but you can tell the owner is working on it; it was not over whelming. They even called me because I left a pillow! That was so kind. I really liked that was a door to the hall way and one to the outside with a parking place right in front of it. Breakfast in nice, coffee it really good.
Stayed 2 nights in Jul 2022
Response from Hotel Management on Oct 28, 2022
Dear Beth, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Good enough
Stayed 1 night in Jul 2022
Response from Hotel Management on Aug 9, 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

Kevin

Business traveller
Liked: Staff & service, property conditions & facilities
It was clean and room rates were good.
Stayed 3 nights in Jul 2022
Response from Hotel Management on Aug 9, 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Hotel Management on Aug 9, 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

Michael, Estero

Travelled with partner
Liked: Staff & service, amenities
The adjacent bar crowd "was outside in the parking lot til after 2:23am in the morning."
Stayed 3 nights in Jun 2022
Response from Hotel Management on Aug 9, 2022
Dear Michael, Thank you for the feedback. we appreciate your time to write a review. We apologies about the noise you had while your stay. We appreciate your business. Thank You.

8/10 Good

Matthew

Stayed 2 nights in Jun 2022
Response from Hotel Management on Oct 28, 2022
Dear Matthew, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Good

karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise - nice
Basic hotel but the room was spacious, clean and comfortable. Ours had a nice size table and chairs as well as two recliners so we could enjoy the space and didn't have to sit on the bed to eat, watch TV etc. Only downside was the bar next door. There was a little traffic but nothing to complain about.
Stayed 1 night in Jun 2022
Response from Hotel Management on Aug 9, 2022
Dear Guest, Thanks for taking the time to write this review for Burke Inn Motel & Suites. We appreciate that you gave us five stars. We sincerely appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay for a short stay
The staff are pleasant and maid service was superb. The only problem was that the room had a smell that irritated my lungs. It may have been more than just our room. We were never sure what the smell was. My son thought it smelled like damp corn husks. To me it smelled like cleaning agents mixed with something else. It wasn't pleasant. It was also very humid in our room, and we couldn't figure out how to open the window, if it could be opened. We had a lot going on that weekend, so no time to address this with management.
Stayed 3 nights in Jun 2022
Response from Hotel Management on Aug 9, 2022
Dear Guest, Thank you for providing a review of your stay! We are very sorry about the various negative experiences you had while staying with us. we apologize that your stay with us was so far from the usual high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, thank you for taking the time to write this review.

10/10 Excellent

Jameson

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant folks. Changed bedding DAILY without asking. Just polite people and I’ve enjoyed my stay. I’ve booked for another 4 weeks due to relocation.
Stayed 5 nights in May 2022
Response from Hotel Management on Aug 9, 2022
Dear Jameson, Thank you for five stars and your time to write a review. We are delighted and humbled by the your kind words. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay!
Clean, privately owned hotel. Courteous and friendly owner. We get the presidential suite with the hot tub.
Stayed 1 night in May 2022
Response from Hotel Management on Aug 9, 2022
Dear Peter, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place. And I did not have a single complaint
Stayed 1 night in Apr 2022
Response from Hotel Management on Apr 11, 2022
Dear Taylor, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gueorgui

Stayed 1 night in Apr 2022
Response from Hotel Management on Apr 11, 2022
Dear Gueorgui, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Hotel Management on Apr 11, 2022
Dear Joshua, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. There were plenty of towels and toilet articles. The breakfast wasn't great, but the coffee was good and hot. There was flavored cream and my mom enjoyed the hot chocolate. The shower took a bit to heat up, but worked very well. The bed was just a bit hard.
Stayed 1 night in Feb 2022
Response from Hotel Management on Mar 29, 2022
Dear Amy, We Thank you for sharing your thoughts on the Burke Inn Motel & Suites. We’re proud to have offered you the exceptional service and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon.

8/10 Good

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed was comfortable. Staff was very friendly. I would stay again.
Stayed 1 night in Feb 2022
Response from Hotel Management on Mar 29, 2022
Dear Kimberly, We are happy that you enjoyed comfortable beds, good staff and service. We appreciate your business and looking forward to see you again.

10/10 Excellent

Debra D

Travelled with partner
Liked: Cleanliness, staff & service
the bed is very comfortable and the bedding is very nice.
Stayed 1 night in Jan 2022
Response from Hotel Management on Feb 12, 2022
Dear Debra, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
BEWARE
This was the last place available for the night we were arriving in town, the reviews were good therefor we decided it would work. When we arrived there was an odd smell, not completely unbearable but definitely noticeable. We arrived around 3 am on New Years day. The lady was having a difficult time with the computers and check in took way longer than I have ever experienced. When we got to our room after roughly 30 min check in our keys did not work. After going back to the desk twice and them still not working she cane with a master key to let us in, informing us that our keys should work the next day... ok whatever i was to tired to care at this point. Unfortunately that wasnt even the worst part! Once we finally got into our room i checked the beds and there were BUGS. We immediately took our things back to the car and I went to let her know we would be leaving. She argued with me that they have no bugs and would put me in a different room. Finally she cake to the room with me so I could show her there are in fact bugs on the bed. After seeing them she again tried to put me in a different room rather than refund me. We ended up sleeping in our car for a couple hours until another hotel was able to accommodate us with an early check in.
Stayed 2 nights in Dec 2021
Response from Hotel Management on Jan 7, 2022
Dear Guest, Thank you for providing a review of your stay! I am surprised by and very sorry about the various negative experiences you had while staying with us. I apologize that your stay with us was so far from the usual high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, thank you for taking the time to write this review. Mike Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Management on Dec 22, 2021
Dear Christina, it was a pleasure serving you and your family. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sparsely habited the night we were there. Comfortable. Had everything needed for a stay at a reasonable price. Will DEFINATELY return.
Stayed 1 night in Nov 2021
Response from Hotel Management on Dec 22, 2021
Dear Daryl, We Thank you for sharing your thoughts on the Burke Inn Motel & Suites. We’re proud to have offered you the exceptional service and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place quit
Stayed 1 night in Nov 2021
Response from Hotel Management on Nov 21, 2021
Dear Kevin, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds were nice and clean rooms were very clean. The staff greeted you with a smile. The only downfall, there was no coffee maker in the room.
Stayed 1 night in Nov 2021
Response from Hotel Management on Nov 12, 2021
Dear Tina, Thank you for sharing your thoughts on the Burke Inn Motel & Suites. We’re proud to have offered you the exceptional service and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Hotel Management on Nov 12, 2021
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.