Outdoor pool
Check availability

Reviews of Sheraton Arlington Hotel

3.5 out of 5
Sheraton Arlington Hotel
1500 Convention Center Dr, Arlington, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tavares, Miramar

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Quiet environment but the room and bathroom didn’t match the updated lobby.
Stayed 2 nights in May 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We loved staying there! Tyler the bartender was awesome too!
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Walking distance to area events.
Stayed 2 nights in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 7 nights in May 2024

8/10 Good

LARRY, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced. I paid $209 arlington tax and it was $250.. BREACKFAST NOT INCLUDED! I’m sticking with IHG PROPERTIES.
Stayed 1 night in May 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the rooms were clean, beds and pillows super comfortable. A/C worked like a charm. Will definitely be staying here more often.
Stayed 2 nights in May 2024

10/10 Excellent

Theresa, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Albert

Stayed 2 nights in May 2024

8/10 Good

Yuliya

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel needs a bit of bathrooms update.
Stayed 3 nights in Apr 2024

2/10 Terrible

John

Travelled with family
Liked: Amenities
They double charged me on my credit card. They agreed that they charged my credit card twice, and stated this would be corrected on a few business days. But when I asked for a statement showing they charged me twice, I was told they couldn't print that and said there is nothing that they could do. It is unbelievable that they could not correct this charge immediately. I was so frustrated, because I had to check out without any proof of this happening and just hope they would do the right thing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to entertainment and ballgames.
Stayed 2 nights in Apr 2024

2/10 Terrible

Becky

Disliked: Cleanliness
Rooms smelled and was musty.
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property in a convenient location for a lot of Arlington activities.
Stayed 1 night in Apr 2024

8/10 Good

Jose

Business traveller
Liked: Staff & service, amenities
Guest room bathroom could use a little more TLC and cleanliness, sink also had a VERY slow drain. Dinner at the Grille restaurant inside could be better. Service and bartending was great, unfortunately the food didn’t match it or the price.
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Stayed 2 nights in Apr 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

NANDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

elizabeth

Stayed 5 nights in Apr 2024

6/10 Okay

Elvis Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
was sold a product at the bar that did not exist, the server just decided to replace it with something else instead. was offered and sent to a queen bed as an ‘upgrade’ when I had chosen a room with king bed. situation fixed but not before they told me it was an upgrade and they were fully booked
Stayed 3 nights in Apr 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Ranger game
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location near baseball park
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service overall especially from the breakfast crew!
Stayed 4 nights in Mar 2024

6/10 Okay

Georganna Michell

Travelled with partner
The room smelled moldy and we discovered why. The shower leaks into the entry underneath the carpet. The carpet was stained and wet after we showered. The baseboards were rusted as well. Would’ve liked complimentary coffee in the lobby for the price.
Stayed 1 night in Mar 2024

8/10 Good

Gina

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed stinks, the soft pillows were work.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service
Arilington is difficult to get around without a call, and Ubers are pricey. To get to the Stadiums this is a good hotel to stay at. We stayed in a suite the first night that was clean but very dated. The second night was two queens, it was in better condition. Hotel was clean and central to events. Food was just meh but it was available on site.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carluis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! No bad things to say!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Carole

Stayed 2 nights in Mar 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service
The room was clean but worn, bathroom shower was very moldy
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service
Property was great. Very convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth L

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 6 nights in Feb 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Enjoyed the closeness to the rangers stadium
Stayed 2 nights in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Nora

Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen Johnson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance to Dallas stadium but if you have any physical mobility issues its too far. sometimes we would uber and walk back. There were no restaurant close by but the Hotel restaurant was very good. Staff was friendly. The rooms clean. I would definitely stay again. Walmart across the street from Dallas stadium. Baseball arena in the area before you get to the Dallas stadium with restaurant near.
Stayed 2 nights in Jan 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean & quiet had an amazing time. Food and drinks were great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Edtih

Stayed 1 night in Dec 2023

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Rory

Stayed 1 night in Jan 2024

10/10 Excellent

Julius

Stayed 2 nights in Dec 2023

8/10 Good

Jarrod

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Zorian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

pamela, Louisville

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No refund after having a family medical issue less than 24 hours before stay. No consideration or thoughtfulness.
Stayed 1 night in Dec 2023