Courtyard

Reviews of La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 93 out of 1005 reviews" "
Rating 2 - Terrible. 112 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty inside. Trashes were full in the hallways and outside. The room was ok, but there were so many holes patched in the walls and caulking around the bathtub was in bad shape. A/C unit was spotty as well.
Stayed 2 nights in May 2024

10/10 Excellent

Zakky

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from GM on May 22, 2024
Dear Zakky,We are so glad to hear that you appreciated our prime location! It's wonderful to see how much impact this can have on enhancing a guest's stay. We look forward to welcoming you back soon for another amazing experience!Warm regards,Hotel Management

6/10 Okay

Linda

Liked: Staff & service
Patr
Stayed 2 nights in May 2024
Response from GM on May 21, 2024
Dear Linda, Thank you for taking the time to share your feedback. We regret if there was any misunderstanding due to language barriers. We are constantly striving to enhance our services and your feedback will certainly guide us in this process. We hope to have another opportunity to welcome you back for a more seamless experience.Warm regards,Hotel Management

10/10 Excellent

Nicole, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one time before and added it to our favorites.
Stayed 2 nights in May 2024
Response from GM on May 20, 2024
Dear Nicole,Thank you very much for your lovely review! We're thrilled to learn that our hotel has made it to your favorites list. It's always a pleasure to welcome return guests and we're delighted your stay was enjoyable. We look forward to your next visit, promising to offer another wonderful experience.Warm regards,Hotel Management

10/10 Excellent

Dinara

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from GM on May 17, 2024
Dear Dinara,Thank you for taking the time to rate us with a wonderful 5-star rating. We are thrilled to know that you enjoyed your stay. Your satisfaction is our top priority and your rating truly motivates us to strive for excellence. We hope to welcome you back for another great experience. Warm regards,Hotel Management

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill environment.
Stayed 2 nights in May 2024
Response from GM on May 16, 2024
Dear Yu,Thank you for your delightful 5-star review. We're thrilled that you enjoyed the chill environment at our hotel. Our team strives to create a relaxing and comfortable atmosphere for our guests. We look forward to welcoming you back soon for another serene stay.Warm regards,Hotel Management

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in May 2024
Response from GM on May 14, 2024
Dear Tiffany, Thank you for your succinct yet delightful 5-star review. We're so glad to hear you had a nice experience with us. Your feedback is greatly appreciated and will inspire us to continue providing excellent service. We look forward to welcoming you back to our hotel in the future. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Gavin

Liked: Cleanliness, amenities
This hotel was one of the lowest priced in the area and I was pleasantly surprised by the conditions. It's not new but everything was very clean. Would stay here again if I was in the area.
Stayed 2 nights in May 2024
Response from GM on May 13, 2024
Dear Gavin,We're thrilled to hear that you enjoyed your stay with us and found our hotel to be a great value! Your kind words about our cleanliness are greatly appreciated. We strive to provide a comfortable and pleasant experience for all our guests. We look forward to welcoming you back next time you're in the area.Warm regards,Hotel Management

6/10 Okay

Latasha

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from GM on May 6, 2024
Dear Latasha, Thank you for taking the time to rate your stay at our hotel. We see there's room for improvement and would love to hear more about your experience. Your suggestions help us to enhance our services and guest experience. Please feel free to share more details. Looking forward to welcoming you back.Warm regards,Hotel Management

6/10 Okay

Danny, Denver

Liked: Staff & service
When I went to Check-in. They gave me a room on the third floor. Open open the door walked in and turned around and walked right back out. It smelled like an ashtray. Went to the front desk and asked for another room. Was given a room on the first floor which was great. The room seemed a little outdated In my opinion. Had a stain on the carpet. Right in front of the TV. The TV was small, but it worked and I was happy. Opened up the window to get some fresh air in the room and I was good to go. The landscape and vegetation was really nice.
Stayed 4 nights in Apr 2024
Response from GM on May 5, 2024
Dear Danny, Thank you for sharing your experience with us. We sincerely regret your initial discomfort and appreciate your understanding in accepting the room change. We're glad you enjoyed our landscape and vegetation. Your feedback about the room's condition is valuable and will aid us in making improvements. We strive to provide a pleasant and refreshing atmosphere for our guests and your comments will help us achieve that aim. We hope to welcome you again for an enhanced stay.Warm regards,Hotel Management

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on May 5, 2024
Dear Dwight,Thank you for your 5-star rating! We're thrilled to know that you enjoyed your stay at our hotel. We hope that during your next stay, you'll share more of your experiences with us so we can continue to provide you with excellent service. Looking forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

Kirk

Stayed 2 nights in Apr 2024
Response from GM on May 2, 2024
Dear Kirk,Thank you for rating us with 4 stars. We are delighted to know that you enjoyed your stay. We would love to hear any suggestions or comments you might have to help us improve our service. We look forward to welcoming you back to our hotel soon.Warm regards,Hotel Management

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some renovations going on so some mess. Checked in fast and easy. Room was clean.
Stayed 1 night in Apr 2024
Response from GM on May 2, 2024
Dear Timothy,Thank you for the generous 5-star review! We're thrilled to hear that you enjoyed a swift check-in and appreciated our clean rooms. We apologize for any inconvenience caused by the renovations. Your patience is truly appreciated, and we're excited to offer an enhanced experience soon. We hope to have the pleasure of welcoming you back in the future.Warm regards,Hotel Management

10/10 Excellent

Butterline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints.
Stayed 6 nights in Apr 2024
Response from GM on Apr 28, 2024
Dear Butterline,Thank you for taking the time to leave us such a wonderful rating. We are thrilled to hear that your stay at our hotel met your expectations. Your satisfaction is our utmost reward. We look forward to welcoming you back soon for an even better experience!Warm regards,Hotel Management

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely an upgrade from the previous management and/or owners. Please go back to the Dove toiletries. Rooms are always clean & smells fresh.
Stayed 1 night in Apr 2024
Response from GM on Apr 26, 2024
Dear Rhonda,Thank you for your glowing 5-star review! We're thrilled to hear that you've noticed the improvements since our management change. Your feedback about the Dove toiletries is greatly appreciated, and we will certainly consider it. We're delighted that our clean and fresh rooms met your expectations. Looking forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Gary

Liked: Cleanliness
Nice and clean
Stayed 1 night in Apr 2024
Response from GM on Apr 26, 2024
Dear Gary,Thank you for your 5-star review! We're delighted to know that you found our property to be nice and clean. We take pride in maintaining the cleanliness and comfort of our hotel for all our guests. We hope to welcome you back soon for another wonderful stay. Warm regards,Hotel Management

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from GM on Apr 25, 2024
Dear Amanda,Thank you for taking the time to rate us. We are pleased to see that you've given us a 4-star review. We would love to hear more about your experience, so we can make your next visit a 5-star one. We appreciate your feedback and look forward to welcoming you back soon.Best Regards,Hotel Management

4/10 Poor

Beverly

Stayed 3 nights in Apr 2024
Response from GM on May 13, 2024
Dear Beverly,We're sorry to see that your experience with us didn't meet your expectations. As we didn't receive specific feedback, we'd love to learn more about your stay so we can better address your concerns. Your satisfaction is important to us, and we hope to have another opportunity to provide you with an improved experience. Warm Regards,Hotel Management

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again
Stayed 2 nights in Apr 2024
Response from GM on Apr 19, 2024
Dear Janeth,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and are planning to return. Your kind words inspire us to continually ensure our guests have a wonderful experience. We eagerly anticipate your next visit to our hotel. Warm regards,Hotel Management

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, we were there for the eclipse, only two nights was perfect.
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Victor,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that your stay during the eclipse was perfect. It's our pleasure to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back for more memorable moments in the future.Warm regards,Hotel Management

8/10 Good

Mack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was undergoing some renovations so there was a lot of clutter, but it was still nice. I was concerned that the outside door was left open so anyone could have come and gone. I actually closed it that evening so it wasn't left open.
Stayed 3 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Mack,Thank you for taking the time to leave a review. We apologize for any inconvenience caused due to the renovations and appreciate your understanding. We take your concerns about security very seriously and have brought this to the attention of our team. We're glad you found our hotel nice despite the ongoing changes. We hope to welcome you back once our renovations are complete for an even better experience. Warm regards,Hotel Management

8/10 Good

guzman's

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess they were in the middle of remodeling some rooms that’s why we’re some kind of messy on the hallway
Stayed 1 night in Mar 2024
Response from GM on Apr 12, 2024
Dear Guzman's,Thank you for sharing your experience. We sincerely apologize for any inconvenience caused during our remodeling process. Your feedback is valuable and helps us to improve. We assure you that our commitment to providing a comfortable and enjoyable stay remains unwavering. Looking forward to welcoming you back to a refreshed and revitalized hotel soon.Warm regards,Hotel Management

2/10 Terrible

Sowmya

Stayed 1 night in Apr 2024
Response from GM on Apr 30, 2024
Dear Sowmya,We are deeply sorry to see your 1-star rating. We strive to provide excellent service and it seems we fell short during your stay. We would greatly appreciate if you could provide more details about your experience. Your feedback is vital for us to improve and ensure a more enjoyable stay for you and our future guests.Warm regards,Hotel Management

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe area but thin walls
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear Ashleigh,Thank you for taking the time to share your feedback. We're thrilled to hear that you appreciated the safety of our location. We also acknowledge your concern regarding the thin walls. Your comfort is our top priority and we'll take your feedback into consideration as we continually strive to enhance our guest experience. We hope to have the opportunity to welcome you back soon.Warm regards,Hotel Management

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from GM on Apr 28, 2024
Dear Joshua, Thank you for your 5-star rating. We are delighted to know that you enjoyed your stay at our hotel. We strive to provide our guests with memorable experiences and your feedback is a testament to our efforts. We hope to have the opportunity to welcome you back in the future. Safe travels!Warm regards,Hotel Management

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been a better breakfast selection.
Stayed 1 night in Apr 2024
Response from GM on Apr 5, 2024
Dear Tony, Thank you for choosing our hotel and for your constructive feedback. We are always striving to enhance our offerings and your input is invaluable. We are currently exploring diverse options to enrich our breakfast selection. We hope you'll give us another opportunity to serve you better in the future. Thank you once again for your valuable comments.Warm regards,Hotel Management

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Dear Rachelle,Thank you for your 5-star review! We're delighted to hear you enjoyed your stay and found your room to be nice. We strive to provide comfortable and enjoyable experiences for all of our guests. We look forward to welcoming you back to our hotel in the future. Warm regards,Hotel Management

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were top tier! I felt welcomed the minute I stepped foot inside this property. This hotel is clean and located in the middle of restaurants, shopping, etc. I will be using this property for future visits!!
Stayed 3 nights in Mar 2024
Response from GM on Apr 3, 2024
Dear Tiffany,We are thrilled to hear about your wonderful experience at our hotel! It's heartening to know that our team's hospitality and the hotel's cleanliness and location met your expectations. We eagerly look forward to welcoming you back for your future visits. Thank you for choosing us and sharing your positive feedback!Warm regards,Hotel Management

10/10 Excellent

Zakky

Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Dear Zakky,Thank you for your wonderful 5-star rating! We're thrilled to know that you had a great experience during your stay with us. We hope to have the pleasure of welcoming you back in the near future. Your satisfaction is our top priority and we truly appreciate your feedback.Warm regards,Hotel Management

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Mar 2024
Response from GM on Mar 30, 2024
Dear Brittany,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to know you found our team to be great. It is our aim to provide exceptional service to make our guests feel welcome and appreciated. We are looking forward to hosting you again on your next visit.Warm regards,Hotel Management

8/10 Good

Kemiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 4 nights in Mar 2024
Response from GM on Mar 28, 2024
Dear Kemiesha, Thank you for your glowing 4-star review. We're thrilled to hear you loved everything about your stay with us. Your satisfaction is our top priority and it's wonderful to know we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2024
Response from GM on Apr 16, 2024
Dear Gabriel,Thank you for choosing our hotel for your stay and taking the time to rate us with 5 stars! We are thrilled to know you enjoyed your time with us. We always strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back in the near future. Warm regards,Hotel Management

10/10 Excellent

Kashlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Kashlee,Thank you for your 5-star rating! We're delighted to know you had a great stay with us. We always strive to provide a memorable experience for our guests and we're happy to see that reflected in your rating. We look forward to welcoming you back in the near future.Best wishes,Hotel Management

6/10 Okay

Gracie

Stayed 2 nights in Mar 2024
Response from GM on Apr 14, 2024
Dear Gracie,Thank you for staying with us and for your rating. We're sorry that your experience didn't meet your expectations. We would love to know more about your visit so we can make your next stay even better. Your feedback is truly important to us. We hope to have the opportunity to welcome you back soon.Warm regards,Hotel Management

10/10 Excellent

Maly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was so friendly when we checked in. Room was clean and quiet. A great place to rest!
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Dear Maly, Thank you for your lovely review! We're thrilled to hear that you had a wonderful stay with us. It's heartening to know that our friendly front desk service and clean, quiet rooms contributed to a restful experience. We hope to welcome you back soon for another great stay. Thank you for choosing our hotel.Warm regards,Hotel Management

8/10 Good

tammy, Carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 21, 2024
Dear Tammy,Thank you for taking the time to rate your experience at our hotel. We're delighted to see your four-star rating. We hope you enjoyed your stay and we would love to hear more about your experience, so that we can continue to provide excellent service. Looking forward to welcoming you back soon. Warm regards,Hotel Management

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants and shops nearby. Staff is friendly, breakfast provided. There is a small airport nearby with small planes flying over but only certain hours- not at night.
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Dear Eric,Thank you for your fantastic review! We're thrilled to hear you enjoyed our friendly staff, convenient location, and our breakfast. We understand that the nearby airport can be a concern for some, and we appreciate your understanding regarding its operating hours. We hope to welcome you back soon for another enjoyable stay!Warm regards,Hotel Management

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Looked to be newly renovated. Staff very friendly. Breakfast was great! Safe area.
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Dear Erin,Thank you for sharing your delightful experience at our hotel. We're thrilled to hear that you enjoyed our newly renovated rooms, friendly staff, and delicious breakfast. Your safety and satisfaction are our top priorities. We look forward to welcoming you back for another great stay!Warm regards,Hotel Management

8/10 Good

Juan

Stayed 1 night in Mar 2024
Response from GM on Mar 20, 2024
Dear Juan, Thank you for taking the time to rate your stay at our hotel. We're thrilled to see that you've given us a 4-star rating. We are always striving to provide the best service for our guests and we are glad to see that we met your expectations. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards,Hotel Management

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from GM on May 13, 2024
Dear Jesus,Thank you for your succinct yet positive review. We're delighted to know you had a pleasant experience at our hotel. Your feedback is greatly appreciated and serves as encouragement to our team who strive to provide memorable experiences. We hope to welcome you back soon for another delightful stay.Warm regards,Hotel Management

2/10 Terrible

Cesar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room provided was under construction. Then front desk gave me another room.....dirty beds....dirty dirty....i had to leave the property. no other room provided and no resolution
Stayed 3 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Cesar, We're sincerely sorry for the experience you had during your stay with us. This is not the standard we aim to provide. We understand your frustration and disappointment. We are taking immediate steps to rectify the issues you've highlighted. We hope you give us another chance to serve you better in the future.Warm regards,Hotel Management

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Josh,Thank you for choosing our hotel and for giving us a 4-star rating! We are thrilled to know that you enjoyed your stay with us. We are always striving to make our guests' experiences memorable and your feedback is instrumental in that process. We look forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2024
Response from GM on Mar 12, 2024
Dear Jesus,Thank you for awarding us a 5-star rating! We are thrilled to know you enjoyed your stay at our hotel. Your rating is a testament to our continuous efforts to provide exceptional service. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Axel,Thank you for the 5-star rating! We're delighted to know that you had a great experience at our hotel. We appreciate your feedback and look forward to welcoming you back for another memorable stay. Thank you once again for choosing us.Warm regards,Hotel Management

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay!
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Angela,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had a great stay at our hotel. Our team strives to provide a comfortable and welcoming environment for all our guests and your positive feedback is a testament to that. We look forward to welcoming you back on your next visit. Warm regards,Hotel Management

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💕
Stayed 1 night in Mar 2024
Response from GM on Mar 9, 2024
Dear Ashli,We are thrilled to see your 5-star rating! Your positive feedback truly brightens our day. We are grateful for your support and we look forward to welcoming you back to our hotel in the near future. Thank you for choosing to stay with us!Warm regards,Hotel Management

2/10 Terrible

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Robin,We apologize if your experience at our hotel didn't meet your expectations. We strive to provide the best service possible and clearly we've missed the mark this time. We would appreciate if you could provide us with more detail about your stay so we can address any issues. We hope you'll give us another chance to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Kellie, Shreveport

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean
Stayed 3 nights in Feb 2024
Response from GM on Mar 1, 2024
Dear Kellie,We're thrilled to hear you enjoyed your stay at our hotel! Your kind words about the cleanliness and niceness of our property are greatly appreciated. We're committed to providing our guests with a comfortable and enjoyable experience. We look forward to welcoming you back in the future. Thank you for choosing us for your stay!Warm regards,Hotel Management

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Dear Richard,Thank you for choosing our hotel and taking the time to share your experience. It's wonderful to hear that you found your stay to be quiet and peaceful. We strive to provide a serene environment for all our guests to enjoy. We look forward to welcoming you back for another tranquil stay soon.Warm regards,Hotel Management

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Jesus,Thank you for your glowing review. We're thrilled to hear that you found our hotel to be a nice place. Your positive feedback is a great motivation for our team to continuously offer the highest level of service to our guests. We hope to welcome you back soon for another wonderful experience.Warm regards,Hotel Management