Property grounds
Check availability

Reviews of Amazing views in family-friendly home w/ access to Grant Lake and close to golf

Amazing views in family-friendly home w/ access to Grant Lake and close to golf
Mt. Crested Butte, CO

Reviews

6.8
Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

8.0/10

Cleanliness

Reviews

6/10 Okay

Barbara F., Houston, TX

Only OK
The reports about the dishwasher and dryer not working in 2022 are still tru in 2023. I was assured they were working. They were not. The rugs are FILTHY. The coffee pot was so dirty that I call the rep for Vacasa and she was very quick to respond and get a hew Mr. Coffee over. The house is a fine rental house with the exception of the above problems. I know replacing appliances in a small town in Colorado might be difficult but not impossible. Obviously the owner does not really care if his property has return renters. It was very frustrating not to be able to dry clothes and the carpet was gross.
Stayed 5 nights in Jul 2023
Response from VrboOwner on Sep 2, 2023
Thank you for your review, Barbara. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

2/10 Terrible

Susan M.

Liked: Cleanliness
Old, tired and in desperate need of updates.
Nice property on outside but open the door and find stained carpeting, a very old kitchen with broken dishwasher. Bathrooms were very dated and the mattresses were cheap.
Stayed 3 nights in Jul 2023
Response from VrboOwner on Aug 4, 2023
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

2/10 Terrible

Carl T.

Liked: Cleanliness
Problems. Dryer and dishwasher don’t work.
Horrible experience. Property not ready until an hour and a half after check-in time. Dishwasher out of order. Dryer did not work so I had wet clothes everywhere. Could not get garage door entry code to work. Dated appliances from th1980s! Mattress in master was hard. There is a ladder to a loft that is unstable and secured with lamp cord. So unprofessional. Still trying to work with local property manager for reasonable compensation. They have not been very helpful. This owner and property manager need to work on this property if they want to bring this up to standards. The location is beautiful but this property put a damper on my trip.
Stayed 2 nights in Jul 2022

2/10 Terrible

Bryan B.

Disliked: Cleanliness
Not clean, no communication
Upon arriving at the property on Sunday evening, the property was unclean and had not had any cleaning or laundry completed. After being placed on hold for over 3 hours by VCASA, I was unable to communicate with them. At 1 AM, I reached out to VRBO and opened a case. We went ahead and made other arrangements for our guests and did not hear back from VRBO until Tuesday midday. My expectation is a 100% refund.
Stayed 7 nights in Jun 2022
Response from VrboOwner on Jun 20, 2023
Bryan, we are disappointed to learn that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team as we strive to add new members to help us better assist our guests quickly. We hope the compensation offered shows our accountability, and we hope to host you again when the time is right.

2/10 Terrible

Sadie W.

Disliked: Cleanliness
Aweful!
I have stayed at a lot of rental properties while vacationing, and I understand that none of them come without any issues. However, I have never complained before and have never had an experience like this. 1. The ladder to the loft was VERY unsteady and my daughter almost fell as the entire ladder tipped back while she was at the top. It is tied to the railing with an electric cord. 2. The downstairs shower is VERY dirty with lots of mildew and dirt. 3. The bath rag from the downstairs bathroom that was laid out was brown and dirty on the back which my mother only realized just before she used it to dry her face. 4. The 2nd floor toilet was leaking (from the base, not the bowl) all over the floor and my husband had to fix it. 5. The oven was disgusting and filthy. 6. The panini maker was full of crusted food. 7. The washing machine was filled with dirty towels and rags, and the dryer was full of clean sheets and towels. 8. The TV was not working and we called 3 times and no one could help us get it to work. Finally, the evening before we left, someone called and offered to come look at it. 9. There is no booklet with discharge instructions, so we do not know what needs to be done for discharge. 10. There were outlets that were not working. I have attached pictures of what I could for reference. Like I said, I have never complained before, but this was on another whole level.
Stayed 2 nights in Jun 2021
Response from VrboOwner on Jun 20, 2023
Thank you for your review, Sadie. We sincerely apologize for the issues you experienced with the cleanliness in the bathroom and the safety concerns with the loft ladder. We thank you for taking the time to submit this valuable feedback and we have passed these concerns along to our local manager who will work with the homeowner to make any necessary upgrades. We hope to have the chance to better impress you in the future.

10/10 Excellent

Steve R.

Liked: Cleanliness
Long Ski Weekend
Great accomodations
Stayed 3 nights in Mar 2021

8/10 Good

Jason C.

Liked: Cleanliness
Nice Property easy 10 min drive to base
Nice property but dated. Couple things didn’t work but nothing major. Master bed is not comfortable. Easy drive to base of mountain and Clarks is a nice close grocery store. Would return if ownership would invest a little bit.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Beautiful views
Beautiful views right from the living room. Easy access to the mountain and town.
Stayed 3 nights in Feb 2021

10/10 Excellent

alex b.

Liked: Cleanliness
Great place at a fair price
Awesome overall. Like the individual area heaters. Only question was that the road address they provide isn't on google and Vacasa didn't have a turn by turn navigation so had to figure out exactly where it was
Stayed 3 nights in Dec 2020

8/10 Good

Michael M.

Liked: Cleanliness
Large 3 Level condo with splended views.
The propery was easy to get to, just a minut off of the main highway and only 10 mins outside of crested butt. This cosy property provided every eminity we needed for our stay. It has a spraling main level with open dining/living/kitchen area with a nice fireplace. The biggest down side and really the only reason it lost a star is the beds are not comfortable at all.
Stayed 2 nights in Sep 2020

10/10 Excellent

April M.

Liked: Cleanliness
Great location
Great location with beautiful view of the mountains. There are three levels with lots of stairs.
Stayed 3 nights in Jun 2020