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Sandman Hotel Cranbrook

2.5 star property

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Sandman Hotel Cranbrook, where mountain charm meets modern amenities. Fuel up with a full breakfast and get connected with in-room WiFi. Unwind at the indoor pool or work out at the gym - this hotel has something for everyone.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
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About this property

Sandman Hotel Cranbrook

  • Property highlights
  • You can look forward to a gym, a business center, and a restaurant at Sandman Hotel Cranbrook. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking
    • Full breakfast (surcharge), express check-out, and a 24-hour front desk
    • Luggage storage, a banquet hall, and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Microwaves, coffee/tea makers, and limited housekeeping

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The price is CA $90
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includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 3 2026 to May 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)

Service animals are welcome, and are exempt from fees

2 total (up to 50 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandman Hotel Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. The pool will be unavailable from February 3 2026 to May 31 2026 (dates subject to change).

How much does it cost to stay at Sandman Hotel Cranbrook?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on May 24, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandman Hotel Cranbrook pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandman Hotel Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sandman Hotel Cranbrook?

Check-out is at 11 AM.

Where is Sandman Hotel Cranbrook located?

Situated in Cranbrook, this hotel is within a 10-minute walk of Cranbrook Mall, MBSS Grounds, and Key City Theatre. Rec Plex Park and Cranbrook City Hall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 275 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 205 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Stay here lots. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was courteous and friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Clean, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Baily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean and had everything we needed. Having Dennys attached to the hotel was incredible convenient with them being open all hours and serving something for everyone, we had dinner and breakfast there and everyone enjoyed the food and the staff there were great also. Great location just minutes away from where we needed to be and close to anything you could need in Cranbrook. Would definately stay at this Sandman again for the great location and easy access to food at the Dennys.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nena

Liked: Cleanliness, amenities, property conditions & facilities
Dated but clean rooms. Staff were friendly and helpful. Easy Checkin & Checkout. Competitive Pricing, Great Location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service
Clean rooms, parking was easy and connected straight to a 24/7 Denny’s which was convenient. Could use a little upgrading in the rooms services but all in all a good stay.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

penny

Disliked: Amenities
staff courteous
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Alika

Liked: Staff & service, property conditions & facilities
We chose this hotel because it was advertised as pet friendly, which was important for us. The staff were genuinely very sweet and helpful throughout our stay, which we really appreciated. That said, the room we were assigned was quite disappointing. It felt run down and didn’t seem very clean, to the point where I kept my shoes on the entire time. The shower itself worked, but the tub spout diverter (the part used to switch water from the showerhead to the bathtub faucet) didn’t function properly. I’m not sure if pet-friendly guests are assigned specific rooms, but overall I wasn’t impressed with the condition of the room we stayed in. The saving grace of the experience was definitely the staff, who were kind, approachable, and very helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Geordi

Liked: Cleanliness
Disliked: Amenities
Great room same level as parking lot
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carrie Ann

Liked: Cleanliness, staff & service, amenities
The room was clean. I booked online. When I arrived the front desk lady was nice and fast at getting our key cards. Denny's attached so food there if you need
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, lots of parking
Stayed 11 nights in Aug 2025
Verified

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay and good staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was amazing
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off main route. Close to area with lots of dining options. Older property but clean.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff. Comfortable bed. Decent coffee.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Corinna

Liked: Cleanliness, property conditions & facilities
Nice place, clean, friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

Great place , clean and safe
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, only issue was the housekeeping staff are quite loud first thing in the morning. Our sleep was interrupted at around 8am with very loud talking and slamming of doors. Other than that, great stay!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gordon

Functional, but clean and good service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in. Room was good and clean. Nice having Denny’s at the hotel too! Good stay for an overnight trip to Cranbrook
Stayed 1 night in Jun 2025