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Polaris Lodge

Photo gallery for Polaris Lodge

Featured Image
Premium bedding, down comforters, pillowtop beds, in-room safe
Fridge, coffee/tea maker
Front of Property
Exterior

Overview of Polaris Lodge

Polaris Lodge

3 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C
N. Star Boulevard, Kimberley, BC, V1A 2Y6

Explore the area

  • Popular LocationKimberley Alpine Resort1 min walk
  • Popular LocationTrickle Creek Golf Course16 min walk
  • Popular LocationKimberley's Underground Mining Railway4 min drive
  • AirportCranbrook, BC (YXC-Canadian Rockies Intl.)25 min drive

Choose dates to view prices

About this area

Kimberley

Located in Kimberley, Polaris Lodge is in the mountains. The Platzl and Tamarack Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia Mountains and Cominco Gardens. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as sledding.

What's nearby

  • Kimberley Alpine Resort - 1 min walk
  • Trickle Creek Golf Course - 16 min walk
  • Kimberley's Underground Mining Railway - 4 min drive
  • The Platzl - 4 min drive
  • Cominco Gardens - 6 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 25 min drive

Restaurants

  • Buckhorn and Main — 1 min walk
  • The Old Bauernhaus Restaurant — 18 min walk
  • Snowdrift Cafe — 4 min drive
  • Willie's Weenies — 4 min drive
  • Burrito Grill — 4 min drive

About this property

Polaris Lodge

Ski-in/ski-out access for family fun on the slopes
Ski into Polaris Lodge, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes. All 14 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find balconies, pillowtop beds, and premium bedding.
Polaris Lodge offers 14 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Access to nearby outdoor pool
  • Basketball
  • Downhill skiing
  • Fitness center
  • Golf driving range
  • Ice skating
  • Playground
  • Snowboarding
  • Snowshoeing

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Conference center (984 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Fan
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6
If you arrive at the property after hours, you'll need to check in at an alternate location: Po Box 220, 500 Stemwinder Drive
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Access methods

Host will greet you

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Polaris Lodge
Polaris Lodge Rcr
Polaris Lodge Rcr Kimberley
Polaris Rcr Kimberley
Rcr Polaris
Polaris Lodge Kimberley
Polaris Kimberley
Polaris Lodge Hotel
Polaris Lodge Kimberley
Polaris Lodge Hotel Kimberley

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 88 out of 207 reviews
5 - Excellent 43%
Rating 4 - Good. 72 out of 207 reviews
4 - Good 35%
Rating 3 - Okay. 36 out of 207 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 207 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 207 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
nothing open at the hotel, not cafe no restaurant nothing- room was substandard compared to other visits to the same facility. bed was very uncomfortable, poor quality linens - no kleenex in room - two coffee filters, lights burnt out in bathroom - carpets worn.
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family and small children
Na
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The maid staff did not set up this room properly prior to our check in. There were only 2 hangars in the closet. There was no facial tissue in the room ( mistake corrected by desk staff). We were supposed to have coffee mugs but didn’t (another mistake corrected by desk staff on second day). The hair dryer did not work. It took until the next day to correct. The resort seemed to use Covid as an excuse to have very minimal service (none). We used our coffee pods the first day, and had to phone the next day for more. We had to enquire about garbage removal, and they told us to put it in the hallway. I must say overall, the front desk staff were excellent- they had to solve all these issues for us, and they always came through. The Polaris lodge has no ice machine. Smaller rooms do not have a fridge with a freezer. We were expecting a fairly upscale stay at a ski resort, but this was a very low grade experience. I have never had this low level of basic service either in remote tropical locations or at bargain basement chain hotels here in Canada. This is no where near getting good value for $200 per night (after tax).
Stayed 4 nights in Jul 2021

3/5 Okay

Travelled with partner
No bar microwave. No daily clean up. No ice in either building. Unit 310B does have a patio but the neighbours AC is like a jet engine. I did appreciate the friendly staff at the front desk and restaurant and bar that was open Thursday to Sunday. Totally enjoyed the pool and hot tub.
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Location to townsite Hotel is showing its age the lower level was not open however had not been used since ski season so it looked abided
Stayed 2 nights in Jul 2021