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"Hi I book a room online for our anniversary online it showed a hot tub and a fireplace . When we got there they gave us a room with a hot tub but no fire place. When we drain the hot tub the seal on the drain came off and was left on the bottom of the tub it looked like some one went #2 in the tub. It was a good thing my wife packed the lap top because the TV had 1 Chanel as if they didn't pay the cable bill. If your planning a special night this is not the place"

"Walking distance to the beach & shopping"

"Very clean property and kind staff. I would highly recommend staying here when visiting South Haven. Shoutout to Jake for excellent customer service!"

"This is my second time staying at Hotel Nichols in South Haven. All n all, if you're looking for a nice, reasonably priced place to stay and location is important so you can walk around the town and not have to drive, Hotel Nichols is the place to stay! South Haven as a whole is the perfect mini getaway from Chicago, and Hotel Nichols' location is absolutely perfect so you can walk around to shops, restaurants, the beach etc. It was a last minute mom and daughter trip. The walkability is one of the best features of staying at this hotel vs an Airbnb, and though this trip was during offseason, and several places are temporarily closed, there is still enough to do and enjoy in an even more relaxed time. Nick who works at Hotel Nichols is always very welcoming and friendly, and we appreciate that breakfast is included. The hotel is charming and even offers an array of board games for guests if you have earlier nights in (which we did). Nearby vineyard: If you're coming from (or returning to) the Chicagoland area and you enjoy wine, we also tried Filkins vineyard on our way up - only 25 min from the hotel, great wines, a beautiful vineyard and friendly staff. "

"Honestly, I do not recommend it; it was completely filthy and covered in dust. There was hair in both the bathtub and the sink. The beds were dirty—the sheets were soiled and full of hair—and the coffee maker looked like it had never been washed. It bears absolutely no resemblance to the photos used to describe this place. Given the price I paid, I was in for a huge shock; it has absolutely nothing in common with a "suite.""

"We stayed one night as we were visiting the coast on our way to Chicago. This was booked following reviews that appeared on Hotels.com and whilst the hotel was adequate we felt that our experience did not match up with what other people have said. The overall area appeared to be geared towards families although we were there in mid April most things were shut. The overall feel of the hotel was average. We stayed in a suite with a view of the car park. In room tea coffee was available although paper cups which was a little surprising for the grade of hotel. The in house restaurant and bar was closed on Sunday and Monday this was not mentioned on the website and the only food available was from a snack shop with limited stock. Breakfast was continental but again tea and coffee was available using the same sort of paper cups cutlery was plastic. The website suggests breakfast is top rated not quite sure how. You are left with the impression that it was overpriced and not really worth the money we paid. "

"Great location, clean, spacious rooms, pool and hot tub very nice. "

"Staff was excellent and room was great. "

"Great hotel for the price"