Suite, 1 Bedroom, Kitchen
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Reviews of River Heights Motel

2 out of 5
River Heights Motel
1820 CLIFFE AVE, Courtenay, BC

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 140 reviews" "
Rating 8 - Good. 58 out of 140 reviews" "
Rating 6 - Okay. 25 out of 140 reviews" "
Rating 4 - Poor. 14 out of 140 reviews" "
Rating 2 - Terrible. 16 out of 140 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Offered an adequate place to stay in an era and area of inflated accommodation prices. The lighting was a bit of a problem to see the coffeemaker and microwave programs well enough. Appreciated good bathroom and spacious room with storage Needs floor mat at the sides of the bed rather than the bottom - cold floor.
Stayed 3 nights in Apr 2024

8/10 Good

Allan

Stayed 1 night in Apr 2024

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , great staff, location close to nice walking path and dining choices! Great value !
Stayed 1 night in Mar 2024

6/10 Okay

Erika

Stayed 1 night in Mar 2024

2/10 Terrible

Sean

Stayed 1 night in Feb 2024

6/10 Okay

Cody

Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Place was filthy absolutely disgusting
Stayed 2 nights in Dec 2023

8/10 Good

Victor

Travelled with family, Travelled with group
Liked: Staff & service
They had great bathroom tissue. Sometimes little things are important.
Stayed 2 nights in Dec 2023

10/10 Excellent

Loring

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
it was fairly comfortable the lock chain on the door was broken and you could see daylight when the door was closed at the closing side of the door it was cold in there we ask for an extra blanket and were brought one right away very nice bed had a few hairs on it and in the tub but other then that all was good we will most likely stay again would be nice if the TV was higher so as to see it full screen from the bed when lying down cheers thanks
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Grayson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many food shop options. Unluckily, the next-door room has their TV blaring.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great value for convenient downtown accomodations.
Stayed 1 night in Sep 2023

8/10 Good

lawrence

Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Marc

Very tired and dated room I had. Bathroom needs grout regrouted and needs to be recaulked to remove black mold.
Stayed 1 night in Sep 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice folks
Nice owner didn’t have ice and gave us their own to accommodate us. Needed a freezer in fridge.
Stayed 2 nights in Aug 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
Was clean and value priced. Staff was friendly and helpful.
Stayed 1 night in Aug 2023

2/10 Terrible

Trevor

Disliked: Cleanliness, property conditions & facilities
spiders everywhere
Stayed 3 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service
I have stayed here before. Staff are nice. Beds are comfortable. It would be nice if some refreshing was done to the rooms. A little paint on the walls. Some minor repairs. Since it is an old motel, I think rate of 138 per night is a little too much. Fair price would perhaps be 100 to 110 per night. But I will stay there again in the future.
Stayed 1 night in Aug 2023

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

6/10 Okay

Tara

Liked: Staff & service
Not very sound proof, and might want to mention the construction in the adjacent lot. But over all a decent stay. Bed was comfy, room was clean.
Stayed 3 nights in Jul 2023

6/10 Okay

Sam

Stayed 1 night in Jul 2023

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness
Bed was comfortable
Stayed 1 night in Jul 2023

6/10 Okay

Roy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Within 10 mins to City Centre. Some dining within walking distance. Right off a busy noisy road. One of the cheaper hotel options. Beds ok.
Stayed 3 nights in Jun 2023

8/10 Good

Karen

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Staff & service
The staff was fast and efficient. We checked in late but it wasn’t a problem for him
Stayed 1 night in Jun 2023

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy, hard pillows and bed
Stayed 1 night in May 2023

2/10 Terrible

Michael

Disliked: Property conditions & facilities
After seeing the room and it’s condition - bathroom floor and tub not at all clean , and the bed that was lumpy and aging, and the generally too-old state of all the furniture, like a period movie, I did something I can’t recall doing before. I asked for my money back and advised that the conditions were unacceptable. This was done and I departed. Frankly it looked really rundown I didn’t take the above without thinking for 5 minutes and I came to the same conclusion: unacceptable.
Stayed 1 night in Apr 2023

8/10 Good

David

Stayed 1 night in Apr 2023

10/10 Excellent

JL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff were very helpful and courteous. My two day stay could not have gone better.
Stayed 2 nights in Feb 2023

6/10 Okay

chato

Stayed 1 night in Feb 2023

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good cute clean warm
Stayed 1 night in Feb 2023

4/10 Poor

Robin

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not very clean. Mold around the windows, baseboards were gross. The bathroom window was very drafty. The door had been kicked in at some point and poorly repaired. The door knob was very looses.

6/10 Okay

scott

Stayed 1 night in Sep 2022

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Sep 2022

6/10 Okay

Ron

Liked: Staff & service
Disliked: Property conditions & facilities
Very old facility otherwise staff very pleasant
Stayed 2 nights in Sep 2022

2/10 Terrible

Cheryl

Disliked: Amenities, property conditions & facilities
The homeless encampment next door was not nice and very unsafe. The bathtub dripped all night and fan sounded like an airplane. Door locks were flimsy. Bed was comfortable but had a hard time sleeping listening to the noises.
Stayed 1 night in Sep 2022

8/10 Good

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center and the nice walk to the river.
Stayed 2 nights in Aug 2022

8/10 Good

Lesa

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was in line with the room rate. Couldn’t even get a bottle of water on site
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It was adequate
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness
Manager was very nice and accomodating. Hotel is dated, but clean.
Stayed 2 nights in Aug 2022

8/10 Good

bob

Liked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Odour in the area from cleaning products was too strong and bothered our eyes otherwise it was nice clean functional suite
Stayed 1 night in Aug 2022

8/10 Good

Rodney

Stayed 5 nights in Aug 2022