Front of property

Reviews of Bayview Hotel

2.5 out of 5
Bayview Hotel
2200 Cliffe Avenue, Courtenay, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 692 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Travelled with partner
Liked: Staff & service, property conditions & facilities
All great
Stayed 1 night in May 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sydnee on May 26, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sydnee on May 23, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Marcus

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant surprise staying at the Bayview Hotel. We would do it again!
Stayed 4 nights in Apr 2024
Response from Warm regards, Owen on May 22, 2024
Thank you so much for the review! We are proud you enjoyed your stay so much and look forward to any future bookings!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Warm regards, Owen on May 22, 2024
Thank you for the review! Our housekeeping and maintenance team are happy you liked the cleanliness of our hotel! We hope to see you in the future!

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 4 days at the Bayview Hotel. The slide/pool was a hit with our kids along with the included breakfast
Stayed 4 nights in May 2024
Response from sydnee on May 19, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and welcoming and the room was very luxurious.
Stayed 2 nights in May 2024
Response from Warm regards, Owen on May 15, 2024
We are so happy you enjoyed your stay with us! We take a lot of pride in the care we give to our Hotel and guests so it means a lot to hear that! We hope you stay with us again in the future!

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, had everything you needed. The waterslide was a bonus!
Stayed 1 night in May 2024
Response from Jay. on May 13, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Krista

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Warm regards, Owen on May 15, 2024
Thank you for giving us such a great review! We hope to have you stay with us again in the future!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from sydnee on May 13, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Super duper
Stayed 1 night in May 2024
Response from sydnee on May 11, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am veryhappy to hear that our staff and service met your needs and expectations. We look forward towelcoming you back to the hotel in the near future.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On a busy road but quiet inside
Stayed 1 night in May 2024
Response from sydnee on May 11, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am veryhappy to hear that our staff and service met your needs and expectations. We look forward towelcoming you back to the hotel in the near future.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful. Nice simple included breakfast offerings.
Stayed 2 nights in May 2024
Response from sydnee on May 10, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Walter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and initial room review. Clean, quiet and well appointed,
Stayed 1 night in May 2024
Response from sydnee on May 10, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

William, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as it should be.
Stayed 2 nights in May 2024
Response from Sydnee on May 10, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel amd seevice were great.
Stayed 1 night in Apr 2024
Response from sydnee on May 6, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

8/10 Good

Dayna, Fort St John

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. No complaints here
Stayed 1 night in May 2024
Response from Sydnee on May 6, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from sydnee on May 6, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. All the ameneties you could want on site or nearby.
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on May 3, 2024
Thank you for such a kind review! We do take pride in our hotel, and seeing that we were able to make your visit to the Comox Valley even brighter truly makes us overjoyed! We hope to see you in the future!

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Courtenay. ev charging, close to everything. The view from the room is a bonus.
Stayed 1 night in Apr 2024
Response from Sydnee on Apr 30, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

8/10 Good

Deboarh, Merville

Quiet. Nice amenities (pool, exercise room). Breakfast service is convenient. Rooms would benefit from having some cutlery (plates, glasses etc).
Stayed 5 nights in Apr 2024
Response from Warm regards, Grace on Apr 26, 2024
I appreciate your positive feedback about Bayview Hotel. We do take pride in catering to our guests' needs the best way we can, we will let our team know to see if we can have extra cutlery in the room. If you're traveling to our area again soon, don't hesitate to give us a call!

2/10 Terrible

Joe

Stayed 1 night in Apr 2024
Response from Sydnee on May 13, 2024
I am very sorry to hear that some thing throughout your stay did not meet your expectations. We would appreciate if you reached out to us directly and hopefully management will be able to rectify the issue. However, I am sorry to hear that you were not satisfied and we do hope you give us another chance in future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sydnee on Apr 23, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Sherry, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sierra on Apr 14, 2024
Good morning,Thank you for the excellent review! We are happy to hear that our services met your expectations. We will be looking forward to welcoming you back to our hotel in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sydnee on Apr 13, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff when we arrived after 2 AM to check in. Great housekeeping and breakfast room staff with fun breakfast items.
Stayed 3 nights in Mar 2024
Response from sydnee on Apr 12, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 11, 2024
Thank you so much for giving us a great review! Im glad we were able to make your stay with us a memorable one and look forward to any future bookings!

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise and hallway noise was more than we expected
Stayed 1 night in Apr 2024
Response from sydnee on Apr 6, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view.
Stayed 1 night in Apr 2024
Response from Abhi on Apr 4, 2024
Thank you for your review. We hope you enjoyed your stay. We are looking forward to welcoming you back. Best regards,Abhi

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Quiet and comfortable
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you so much for the review! We are so glad you had a great stay with us and hope you able to enjoy your visit! We hope to see you again in the future!

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly property, the pool ans slide are great.
Stayed 2 nights in Mar 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you for such a wonderful review! We do take pride in making our Bayview Hotel a warm place to stay and the pool and slide make for an amazing family activity! We hope you will book at our hotel in the future and we look forward to the next visit!

10/10 Excellent

Eric, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Apr 5, 2024
Thank you so much for giving our Bayview Hotel such a wonderful score! We are really happy to know you enjoyed your stay with us and look forward to any future reservations!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you for staying with us and giving us a great review! We hope you will book with us again in the future and look forward to the next visit!!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you and we are so happy you enjoyed your stay at our Bayview Hotel! We hope you book with us again in the future!

10/10 Excellent

CORRIE

.
Stayed 1 night in Mar 2024
Response from Gabriel on Mar 29, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Room was very clean and beds were comfortable. Definitely stay again.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 27, 2024
Thanks for taking the time to leave such a nice review. Hope to see you again someday.regards,

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
In a world where it’s rare to get good service, the staff here were amazing! Great spot, nice place, kids loved the pool! Will stay again if we make it back to the area.
Stayed 1 night in Mar 2024
Response from Tammy on Mar 27, 2024
We love your positive feedback! Thank you for the kind review of our staff. It is good to know our guests enjoyed their stay!

10/10 Excellent

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the pool, hot tub and water slide as we are travelling with our grandson. The staff was helpful and informative. Appreciate the extra towels in the bathroom with 3 of us sharing a room.
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 26, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

corey

Liked: Cleanliness
Place was perfect for our needs
Stayed 1 night in Mar 2024
Response from Jordan on Mar 21, 2024
Thanks for the Great rating Corey! Glad you enjoyed your stay, and we would love to host you again someday.

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service
The hot tub was a little dirty
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 19, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Yun Phing, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, smooth check-in & good breakfast. Just bad timing that we were there when the entire hockey team was there too. The pool got too busy, rowdy & dirty. There’s no one to mind the slide, so got a bit dangerous for little ones to be to able get off in time for the next big kid coming right after in great speed.
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 18, 2024
We appreciate the positive feedback for our check-in process and breakfast! However, we deeply apologize for the hockey team disturbing your pool experience.

10/10 Excellent

Cristina Suzann

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 18, 2024
Thank you for the review! We appreciate knowing how our guest's stay was.

8/10 Good

Andrejs, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Mar 2024
Response from Jordan on Mar 18, 2024
Thank you for leaving us a good review.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The parking in the back was very convenient, staff were very friendly, the rooms were very clean, excellent on clean!!!
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 18, 2024
Thanks for the excellent review Lisa! We appreciate you taking the time to do so, and we hope to host you again.

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th floor internet speed was too slow to do anything other than email in spite of added D-link in room to increase signal strength. Hot tub should be hotter nice facility, good parking, good location
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 15, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Katherine

Stayed 1 night in Mar 2024
Response from Jordan on Mar 13, 2024
Thanks for the great rating. We are grateful for your business.

10/10 Excellent

Nathen

Business traveller
Liked: Staff & service, property conditions & facilities
All great.
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 8, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Angie

Travelled with family and small children
Liked: Amenities
This was our second stay at this hotel. Very simple stay, clean rooms, great little pool and waterslide for kids. Continental breakfast in the morning had everything we needed. Definitely will continue to stay here.
Stayed 1 night in Mar 2024
Response from Alice Pifer on Mar 7, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Mar 6, 2024
Thank you so much for the review! It was great to see you all again and thank you again for choosing our hotel for your stay! We look forward to having you again!

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, super helpful and friendly staff. Room was great too! Thank you!
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Mar 4, 2024
Thank you so much for the beautiful review! We appreciate your positive feedback about our Bayview Hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!